Are All HR Departments Useless?

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shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
No.

And heres why.

Their MAIN function is to keep the lawsuits to a minimum. If a company is still in business, then they are doing their job properly.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
No.

And heres why.

Their MAIN function is to keep the lawsuits to a minimum. If a company is still in business, then they are doing their job properly.

No. That is not the main function. That is why you have a legal dept./external counsel.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
I think you'd be sad to know how many of us work for large, Fortune 500 companies. Unfortunately, most of us don't fit in your "one man HR shop" or "stuck in the 20th century" excuse. Well, to clarify, our HR department is certainly stuck in the 20th century. But that's the only part of the company that is.

That wouldn't surprise me. Many Fortune 500 companies operate on "best practices" which are anything but, and are 20th century practices (or outdated at best). If a company allows their HR department to operate with those practices, then it's no different than advocating for them. Reinforces my point.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,135
1,594
126
No.

And heres why.

Their MAIN function is to keep the lawsuits to a minimum. If a company is still in business, then they are doing their job properly.

When did protecting assets assume greater importance than creating them? I know that is how corporate America functions but, HR's main function SHOULD be finding the best candidates in the shortest amount of time while guiding current employees to meet the requirements of jobs with greater responsibilities within the company. Just because 99.9% of all companies use HR as you say, doesn't make it the most profitable approach nor, does it make it right.
 

Phoenix86

Lifer
May 21, 2003
14,643
9
81
No. That is not the main function. That is why you have a legal dept./external counsel.

Nooooooope. Legal advises HR how to operate, HR implements.

You think Legal gets their hands dirty actually preventing lawsuits? LOLOLOLOL

 

Phoenix86

Lifer
May 21, 2003
14,643
9
81
That wouldn't surprise me. Many Fortune 500 companies operate on "best practices" which are anything but, and are 20th century practices (or outdated at best). If a company allows their HR department to operate with those practices, then it's no different than advocating for them. Reinforces my point.

While I think you're wrong on one point, you're absolutely correct here, but for a different reason. HR services that benefit the employee directly are just considered benefits, and when you need to attract top talent you must provide these extra services, career advancement, training, investment services, etc.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
Nooooooope. Legal advises HR how to operate, HR implements.

You think Legal gets their hands dirty actually preventing lawsuits? LOLOLOLOL


Guess that depends on your company. Every company I've been in - public, international to private, international - has had legal do all preventative training. Any "iffy" decisions were run through legal. HR usually served as the voice of reason balancing between "get it done" and "don't do it." Either way, it's not the main function of the department.
 

MongGrel

Lifer
Dec 3, 2013
38,751
3,068
121
I might respond to this later.

In several different ways.

HR in even several companies I have been at is largely a non producing waste of time for pretty girls.

Gives some girlies an excuse to exist in a company they usually would have no business being employed at if they do not qualify for an engineering degree etc.

Most of them are not doing pay roll even, not sure where that came from.
 
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Phoenix86

Lifer
May 21, 2003
14,643
9
81
Guess that depends on your company...

Either way, it's not the main function of the department.

Actually, that's the point. In small companies it's the function, in larger companies it's more.

You're used to working with larger companies and see the benes side of HR.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
Actually, that's the point. In small companies it's the function, in larger companies it's more.

You're used to working with larger companies and see the benes side of HR.

I'll give you that for small companies, which I mentioned earlier in my comment about a "one man HR shop." That's not a true reflection of the function.

HR is not all about the "benes" either. Sure, we want to develop policies, practices, and programs to attract and retain great people; however, our prime function is to serve as an advisor to business unit heads to maximize profit. Sometimes that means advocating for Ee focused programs and sometimes not.

The majority of my team's time over the previous year has been to reduce cost in a non-profitable division and get a green-field startup with a huge profit margin off the ground. I could go out right now and act as one of the Operations Managers if needed...actually I have.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,135
1,594
126
I'll give you that for small companies, which I mentioned earlier in my comment about a "one man HR shop." That's not a true reflection of the function.

HR is not all about the "benes" either. Sure, we want to develop policies, practices, and programs to attract and retain great people; however, our prime function is to serve as an advisor to business unit heads to maximize profit. Sometimes that means advocating for Ee focused programs and sometimes not.

The majority of my team's time over the previous year has been to reduce cost in a non-profitable division and get a green-field startup with a huge profit margin off the ground. I could go out right now and act as one of the Operations Managers if needed...actually I have.
The above bothers me more than a little. While I have worked for some tech companies, the majority of my work experience has been in the hospitality industry both corporate and private. As an HR manager, you simply don't have the knowledge, experience or, perspective to act as an operations manager. At best, you would be a place holder till someone with the required skills could be found.
 

rcpratt

Lifer
Jul 2, 2009
10,433
110
116
The above bothers me more than a little. While I have worked for some tech companies, the majority of my work experience has been in the hospitality industry both corporate and private. As an HR manager, you simply don't have the knowledge, experience or, perspective to act as an operations manager. At best, you would be a place holder till someone with the required skills could be found.
HR is also capable of performing all of the necessary business functions when needed. FYI.
 
Feb 25, 2011
16,823
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HR is also capable of performing all of the necessary business functions when needed. FYI.

No, they can't.

HR has evolved into a pretty highly trained specialty, with separate certifications and training processes. Our HR people aren't capable of stepping into my shoes or my manager's shoes any more than we'd be qualified to step into theirs. That's why they're there and we're here.

In the hospitality and service industries, personal connections matter more than training, but that's also a problem. When I worked retail, new store management usually meant new staff, as the old managers' favorites found their way out and the new managers' got brought in. As an HR person, how bad is 100% turnover in 2 months? Managers were also responsible for training new hires, and a lot of "unskilled" labor is skilled enough now (computerized) that some cubicle monkey (with all due respect from a fellow cubicle monkey) isn't going to be able to walk in off the street and do it without a couple weeks of hand-holding themselves.
 
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rcpratt

Lifer
Jul 2, 2009
10,433
110
116
No, they can't.

HR has evolved into a pretty highly trained specialty, with separate certifications and training processes. Our HR people aren't capable of stepping into my shoes or my manager's shoes any more than we'd be qualified to step into theirs. That's why they're there and we're here.
Let me get you a new sarcasm meter...
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
The above bothers me more than a little. While I have worked for some tech companies, the majority of my work experience has been in the hospitality industry both corporate and private. As an HR manager, you simply don't have the knowledge, experience or, perspective to act as an operations manager. At best, you would be a place holder till someone with the required skills could be found.

Seriously? Any HR person worth their salt acts as a business partner day in and out. I worked in every distribution function we have for the first two months of my employment and can receive/stock/pick/sort/pack/ship with the top performers. My supervisory skills are above that of department supervisors, with the added benefit of knowing employment law( and company policy) extremely well. I've been involved in numerous process redesigns for both maintenance and distribution departments. I can act quite proficiently as an Ops Manager when needed, as I do so as an advisor daily. I have done so in the manufacturing, mining, and distribution industries. Again, I really think people do not understand a good HR department's role.

Edit: Should clarify that I wouldn't expect the same to be said for professional level positions. I couldn't go out and learn to code or learn computer systems that quickly. That said, there should be a fundamental understanding.
 
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MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,135
1,594
126
HR is also capable of performing all of the necessary business functions when needed. FYI.


They can't give direction, they can only follow policy. They can't implement a plan, react to changing needs based on mission statements, provide a superior customer experience that hasn't been scripted or, share the perspective of the guest to shape policy. To be honest, many operations managers can't do these things well either but, HR managers simply don't have the tools for these tasks or, they wouldn't be HR managers in the first place because operation managers are driven to serve the public, at least in the hospitality industry.
 
Feb 25, 2011
16,823
1,493
126
Seriously? Any HR person worth their salt acts as a business partner day in and out. I worked in every distribution function we have for the first two months of my employment and can receive/stock/pick/sort/pack/ship with the top performers. My supervisory skills are above that of department supervisors, with the added benefit of knowing employment law( and company policy) extremely well. I've been involved in numerous process redesigns for both maintenance and distribution departments. I can act quite proficiently as an Ops Manager when needed, as I do so as an advisor daily. I have done so in the manufacturing, mining, and distribution industries. Again, I really think people do not understand a good HR department's role.

Edit: Should clarify that I wouldn't expect the same to be said for professional level positions. I couldn't go out and learn to code or learn computer systems that quickly. That said, there should be a fundamental understanding.

 

shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
No. That is not the main function. That is why you have a legal dept./external counsel.

No. The purpose of a legal department is to win cases or make them go away.

The purpose of HR is to keep them from happening to begin with. But most employees dont know that.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81

I was a few scotches in so it was around troll'o'clock when I posted that. Might have been a tad defensive and grandiose at that point. Though I did spend two months working in the separate positions and have been involved in process redesigns.
 

PenguinPower

Platinum Member
Apr 15, 2002
2,538
15
81
No. The purpose of a legal department is to win cases or make them go away.

The purpose of HR is to keep them from happening to begin with. But most employees dont know that.

Litigation is usually for external counsel. Legal helps manage that. They are also responsible for risk management/compliance activities. Again, I'm not saying HR doesn't have a hand in prevention, but that is not their main function.
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
I think you'd be sad to know how many of us work for large, Fortune 500 companies. Unfortunately, most of us don't fit in your "one man HR shop" or "stuck in the 20th century" excuse. Well, to clarify, our HR department is certainly stuck in the 20th century. But that's the only part of the company that is.

One of my first jobs was with a Fortune 500 tech company (I actually worked for 3 different Fortune 500 tech companies because they kept getting acquired and merging with others). The HR people there were beyond clueless and couldn't even correctly answer BASIC questions about benefits. Yeah, one of them was a young, dumb lady who clearly was hired for other reasons, but the older guy in charge was even worse. I seriously think these guys ended up in HR because they had no other useful skills.

My last job was with a very, very well-known sports entity that had a fairly large HR department given its size. These idiots would go out and purchase performance management systems without testing, having user trials, knowing if they could integrate with other systems, etc.

Finally, after years of complaining from hundreds of employees about how dumb the system was, they came to me to build a performance management system. I told them and our CIO that it was a very dumb idea to build a system (it IS a dumb idea to home grow a system like that) and they should PROPERLY vet existing offerings, do user trials, and purchase a commercial product. HR whined that they didn't have money to buy one so I got stuck building it. Why am I telling this story? Because I got to sit in countless meetings with HR and their "consultants" on this new system. I have never seen such a large amount of company time and resources dedicated to something so stupid, worthless, and unimportant. Seriously, the ideas they were coming up with were BEYOND stupid (showing the goals of everyone above you and you being required to tell how YOU were going to meet THEIR goals) and the more amazing part was that they could magically afford a consultant to TELL THEM what should be in this stupid system. Thank GOD I quit before that system was done, though from a tech perspective, it was some of my finest work.

(My wife works for a government agency. Any question about benefits to an HR person is always the same answer - "Here, call this number and ask them." If employees have to call a 1-800 number to get all their HR questions answered, why are my tax dollars being wasted paying for these HR people at each site when they don't do anything?)
 
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shortylickens

No Lifer
Jul 15, 2003
82,854
17,365
136
Litigation is usually for external counsel. Legal helps manage that. They are also responsible for risk management/compliance activities. Again, I'm not saying HR doesn't have a hand in prevention, but that is not their main function.

it is. But thats not admitted publically.
 

kranky

Elite Member
Oct 9, 1999
21,014
137
106
Seriously, the ideas they were coming up with were BEYOND stupid (showing the goals of everyone above you and you being required to tell how YOU were going to meet THEIR goals) and the more amazing part was that they could magically afford a consultant to TELL THEM what should be in this stupid system.

I once worked at a place that did exactly the same thing (tiered goals) PLUS anonymous peer performance reviews. The process was so cumbersome and hated that it was typical for the system not to be ready for you to enter your own goals for the year until May. So you'd load up your yearly goals with things you already completed in January through May. Wow! How great am I for hitting all my goals for the year!

The system had a wonderful feature where you could be entering information and goals for a half-hour and then when you hit Save it would say your session timed out. So you taught yourself to hit Save after every sentence so you didn't get on a roll and forget how long you've been typing.

The poor people who worked in a staff position would be going crazy trying to figure out (for example) how they could do something in a job that processes invoices which supports the big boss' goal of reducing the cost of purchased items by 8%.

At that place, the head of HR once launched an effort to evaluate new options for company health insurance and had a staffer line up visits by 4 insurers over a couple of weeks. HR guy would routinely show up an hour late for these meetings while the rest of the staff would have to explain to the insurers they had no idea what the meeting agenda was supposed to be because HR guy never told them, so there was no point in starting the meeting without him. The staffers would remind him the day before of an upcoming insurer visit and what time it was, didn't matter. He was going to make everyone wait to prove the world revolved around him.
 
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