ARGH! I'm never buying a Sony product after this.

[pulse8]

I've had an MZ-N707 MiniDisc player since December that I've been really happy with.

It's run into a problem when editing the TOC and it just takes forever and the disc clicks. I was going to return it to them because it seems like it's become defective, but after trying to fill out an online repair request, I find I have to pay $87 for labor. :|:|:|:|:|:|

That's almost half what I paid for the damn thing and it's only been just over 3 months!! :|:|:|

Labor is only covered for the first 90 days.

This is fuggin' ridiculous.

 

[Mani]

Sony's warranties suck. Their initial quality is ok but god forbid you have a problem and it's damn near impossible to get anything out of them.

 

[KC5AV]

Most manufacturers have a pretty standard 90 day warranty. I hate that this happened to you, but any other manufacturer would have told you the same thing. How close to the 90 days has it been? You might get a supervisor to make an exception...

 

[thebestMAX]

What Ive always said. Great products but very expensive to repair and poor warranties.

 

[RossMAN]

Please tell me that you paid for it using a major cc (Visa, MC or Amex)? If so, which one?

 

[KennyTheGreat]

my friend's dad owns an electronic store

tells me that people that buy sony often bring it back, other companies they have no problem...

 

[pulse8]

Originally posted by: RossMAN
Please tell me that you paid for it using a major cc (Visa, MC or Amex)? If so, which one?

I don't have CCs. Most of the cost was paid by my BofA check card.

Which actually should have extended the warranty on the purchase. Thanks RossMAN. I had not thought of that.

I'll have to check into that. I guess I'm just used to dealing with computer hardware and expected it to be covered like a hard drive or anything like that.

 

[RossMAN]

Assuming you're using a VISA, check with BOFA and ask if you have:

Visa Classic Check Card
Visa Gold Check Card
Visa Platinum Check Card

Then check with VISA to see if you're eligible for WARRANTY MANAGER.