Asrock Z77 Extreme 4 Owners Thread

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Golgatha

Lifer
Jul 18, 2003
12,691
1,617
126
just picked this board up, popped it in and everything works with 1x 4gb gskill ripjaws ddr3 1333, but when i pop in a second stick I get a debug error of 55, which is obviously memory not installed. System boots fine with a single stick in A1/A2 but any additional stick i get error 55. I've reseated CPU, checked for bent pins and don't see any, each individual stick works in both A slots, anyone have any ideas? My memory isn't on the "supported" list and wondering if that could be an issue.

Incompatible memory configuration. You need a stick in A1 and B1, rather than A1 and A2. For best performance you need identical sticks in A1/B1 and A2/B2. Basically don't use an odd number of memory chips and install the pairs into the correct sockets.

Starting at the CPU socket, the slots from left to right are A1, A2, B1, B2. So, using 2 identical memory chips, you would populate like so...

e.g. 4GB (A1), empty (A2), 4GB (B1), empty (B2)
 

felang

Senior member
Feb 17, 2007
594
1
81
Incompatible memory configuration. You need a stick in A1 and B1, rather than A1 and A2. For best performance you need identical sticks in A1/B1 and A2/B2. Basically don't use an odd number of memory chips and install the pairs into the correct sockets.

Starting at the CPU socket, the slots from left to right are A1, A2, B1, B2. So, using 2 identical memory chips, you would populate like so...

e.g. 4GB (A1), empty (A2), 4GB (B1), empty (B2)

And maybe update bios, they usually update memory support with every release
 

akromam90

Junior Member
Dec 5, 2012
2
0
0
So an update, updated bios to 2.7, borrowed memory from a friend(gskill sniper 2x4gb 1600 ddr3 that ARE on memory compatibility list) I get same results, debug error 55 with 2 matching sticks in a1/b1 or a2/b2. Computer just restarts after sitting on error 55 and keeps going. Although I had success with 2 matching sticks in a1/a2 but obviously can't activate dual channel mode and that sucks. Anyone have any other ideas or should I submit an RMA? thanks for the help guys
 

AdamK47

Lifer
Oct 9, 1999
15,337
2,952
126
Wish there was an Extreme11 owners thread to share information, but I bet you could count the number of owners here on one hand.
 

Golgatha

Lifer
Jul 18, 2003
12,691
1,617
126
So an update, updated bios to 2.7, borrowed memory from a friend(gskill sniper 2x4gb 1600 ddr3 that ARE on memory compatibility list) I get same results, debug error 55 with 2 matching sticks in a1/b1 or a2/b2. Computer just restarts after sitting on error 55 and keeps going. Although I had success with 2 matching sticks in a1/a2 but obviously can't activate dual channel mode and that sucks. Anyone have any other ideas or should I submit an RMA? thanks for the help guys

Check for bent pins in the memory socket or just RMA.

http://www.techpowerup.com/forums/showthread.php?t=170736

Seems like a socket issue. You could also run MemTestx86 on the sticks in your friend's computer to validate that they are good. Would make your RMA case stronger having that information to give them.
 

Arkanius

Member
Mar 14, 2012
56
0
66
I'm very frustrated that I still haven't found what is stoping my computer to wake from sleep.

If I send him to sleep and wake him minutes later, he manages to wake fine.
But if I do it one hour later, or a longer time than that, it never wakes up, I hear everything starting but I never get video, and my GPU fans keep spinning at max RPM.

How do I check what is failing to wake up from sleep? It must be something, maybe even the soundcard since Creative still haven't made final Windows 8 drivers.
 

dannyritz

Junior Member
Dec 14, 2012
4
0
0
Sorry for the repeated questions. I'm building my first computer and I'm thinking of buying this motherboard. I have the Cooler Master XM case. It says its compatible with atx boards. Will the mounting points on the extreme 4 z77 match the standoff points on this case? I just want to make sure before I buy it.
 

JimS

Member
Oct 9, 1999
65
0
0
I just built a system with the Extreme4 and an i5-3570k. I'm using the integrated video only. I get output from the VGA port, but not DVI. (I haven't tried HDMI.) This isn't just a Windows problem, the BIOS does the same thing. Any ideas about what's wrong?

UPDATE: I tried the HDMI port (via a HDMI-to-DVI cable) and no joy there either. I also noticed that there was a "IGPU support for multiple displays" option in the BIOS; I turned it on but it didn't change anything. The UEFI screen that shows a picture of the motherboard and lets you click on components does detect that there are cables plugged into the ports, however.

I'm bumping this to say that I RMA'd the board, and the replacement does exactly the same thing! Does ANYBODY have any idea what might be going on? My monitor works on DVI with other devices.
 

Smoblikat

Diamond Member
Nov 19, 2011
5,184
107
106
Hey guys. JUST got my board in. I ordered it in october...............the first board came DOA. The replacment board (took a month to get here) came with a bunch of bent pins and pieces of plastic in the socket, it looks like whatever put the plastic cover over the socket scraped it. Needless to say newegg wasnt going to accept another RMA due to "physical damage" even if it isnt my fault. So I brought my board into work today and went over to one of our engineers (who designs motherboards from the first layer of PCB to the 26th and SMD) and I had her fix my pins for me...if I didnt work at dell I would be screwed. Anywho I have my board installed and all my RAMz in, but the Dr. Debug display says D7. I dont have ANYTHING connected to the board besides the RAM, 24pin and 8 pin. And obviously the CPU and cooler. I assume the D7 means no keyboard (the booklet says no console input device found) but I just want to verify. Thanks.
 

Smoblikat

Diamond Member
Nov 19, 2011
5,184
107
106
I'm bumping this to say that I RMA'd the board, and the replacement does exactly the same thing! Does ANYBODY have any idea what might be going on? My monitor works on DVI with other devices.

Possibly the CPU?
 

JimS

Member
Oct 9, 1999
65
0
0
Possibly the CPU?

I don't know. I would've thought that the CPU would output a digital video signal of some sort, and the mobo would then transform it into the appropriate outputs, hence I wouldn't be getting a VGA signal either if the CPU was bad. But that's just an assumption. Can anyone confirm?
 

Shephard

Senior member
Nov 3, 2012
765
0
0
guys I am considering this motherboard I have looked it a lot. I got my 3570k over 2 weeks ago but I am waiting for motherboard to deal to finalize.

it is between asus p8z77-v lk or asrock extreme 4. No one recommended good gigabyte board in same price range and msi apparently sucks so it's down to these 2.

there are some things I see on this board that I don't know about. my friend has it.

thx studio - I saw this on his computer and all I noticed is louder sound. seems like a gimmick.

uefi - dont all motherboards have this since sandy bridge?

axtu - is this actually good software or bloatware?

asrock omg - ?

xfast lan - faster internet? tried it at my house with my friends comp and we have same ping on games.

virtual lucid mvp - ?
 

dannyritz

Junior Member
Dec 14, 2012
4
0
0
lucidvirtu is supposed to improve the framerate. It switches between the onboard graphics in the cpu and the gpu depending on what you're doing. basic stuff or gameplay. I think it combines both of them in demanding tasks but I'm not sure about that.
 

jonjonjon

Junior Member
Sep 14, 2012
11
0
0
Hi all, new extreme4 owner here with a question regarding connections.

From this image,
[FONT=&quot]http://img.photobucket.com/albums/v...-B7BC-4F4674CCD2FF-20524-0000011ABB806FAB.jpg
[/FONT]
Which of the 4 sata3 ports is the best to connect an intel SSD to? Also, which is best to connect a BD-burner optical drive? Thanks.

you want your ssd plugged into the first sata3 port that is run off the intel chipset. the 2 grey ports next to the 4 black sata2 ports are the intel sata3 ports. plug it into the bottom port. you can plug regular hdd's and optical drives into the black sata2 ports.

the 2 grey ports on the end are run off a asmedia controller. i disabled them in the bios and my extreme4 posts + boots 5+ seconds faster. 3rd party controllers suck.

http://img228.imageshack.us/img228/1576/3eb94e18d7554166b7bc4f4.jpg
 

davidthemaster3

Senior member
Mar 11, 2011
200
3
81
you want your ssd plugged into the first sata3 port that is run off the intel chipset. the 2 grey ports next to the 4 black sata2 ports are the intel sata3 ports. plug it into the bottom port. you can plug regular hdd's and optical drives into the black sata2 ports.

the 2 grey ports on the end are run off a asmedia controller. i disabled them in the bios and my extreme4 posts + boots 5+ seconds faster. 3rd party controllers suck.

http://img228.imageshack.us/img228/1576/3eb94e18d7554166b7bc4f4.jpg

What he said
 

Darthsat

Junior Member
Dec 19, 2012
2
0
0
you want your ssd plugged into the first sata3 port that is run off the intel chipset. the 2 grey ports next to the 4 black sata2 ports are the intel sata3 ports. plug it into the bottom port. you can plug regular hdd's and optical drives into the black sata2 ports.

the 2 grey ports on the end are run off a asmedia controller. i disabled them in the bios and my extreme4 posts + boots 5+ seconds faster. 3rd party controllers suck.

Thank you. I did as you explained. It works well. I also disabled the asmedia controllers, but the boot time with SSD was already ~10 seconds, so I don't notice any gain in post+boot time.
 

dannyritz

Junior Member
Dec 14, 2012
4
0
0
I just built my first computer with an asrock extreme 4 motherboard and its great! I have a question though, how do I see and edit the bios after I've booted into windows? I remember reading that this was a feature somewhere but I can't seem to find it.
 
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