<< Like pdragn78, I called in, thought I got the free nationwide roaming (according to one rep that was in the Oklahoma call center), but really didn't. This rep was super-nice on the phone, gave me all sorts of stuff:
430 anytime
Unlimited NW
500 mobile to mobile
Free text messaging
Free LD
Free Nationwide roaming
I called back to confirm that the service had all those features, but the lady in Orlando, FL told me that the representative in Oklahoma needed more training beacuse she added all sorts of promos that conflicted with each other (or something to that effect). I argued with her a little, didn't get anything out of it, so called back and got a Canadian call rep. He told me the same thing the lady in Orlando told me.
So I called 4 hours later and got a person in a different Oklahoma center. This guy apologized for the problems and realized what the original Oklahoma rep had tried to do. Because I had mentioned Cingular (it is EXTREMELY important for you to mention the competition, regardless who), she tried to slapp on some promos that were for customer retention purposes (similar to pdragn78's experience) but screwed up somehow so that the roaming never showed up. This guy switched me to the regional advantage and gave me this:
550 anytime
Unlimited NW
Free LD
Free nationwide roaming
So it's almost as good as what I had before this fiasco, which was:
600 anytime
Unlimited NW
Free LD
Roaming in my 4-state area (ATT-network areas of: Hawaii, California, Nevada, Arizona)
I hope this helps someone... the key is to keep calling until you get a rep to give you a promo that is designed only when customers call in about what __________ <insert your favorite competitor here> gives their customers. >>
thanks to lore i got it hooked up.. complained about how cingular gave more mins than att and they gave me 200 bonus mins without extending my contract, .. and i just my 2 year contract 2 weeks ago, soo it's really possible to get better plans..
right now im at ..
600 anytime mins (400+200)
unlimited nites and weekend
free ld
no nationwide, but local roaming
39.99.. can't beat that
YMMV though, i had to call 10 times,... soo keep trying