AT World of Warcraft Thread (WotLK, where do you play, General BS and all that)

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Worthington

Golden Member
Apr 29, 2005
1,433
17
81
He's not the only one with that problem. When something similiar happened to me I couldn't call either "we have a high call volume. Try calling back later". <click>

I had to deal with my account getting swiped via email. Which took foooorever. Since I don't play a lot any more it wouldn't have been a terrible thing. But, all I need for my holiday meta and drake was children's week. I got hacked the night before it started and didn't get access again till it was over. Le sigh
 

lupi

Lifer
Apr 8, 2001
32,539
260
126
Bastages! Was going to do the event stuff on one of my two guys last night....and the damn sever was down all day.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
I still can't access my account and I've decided to call it quits. Blizzard has lost a customer for life. I've always had great experiences with Blizzard from their games to their customer support. Seeing how far this company has fallen, this is unacceptable for me. I refuse to give them any more of my money. Sadly, I will be canceling my Starcraft 2 pre-order as well.
 

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
Bastages! Was going to do the event stuff on one of my two guys last night....and the damn sever was down all day.

I hope they give us an extra day of Midsummer because of that downtime. You'd think they'd do it when there isn't a holiday going on.
 
Oct 19, 2000
17,861
4
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My battlegroup is still down as I type, they are going pretty far over. I don't really care personally, but I can't imagine all the people who are complaining.
 

jamesbond007

Diamond Member
Dec 21, 2000
5,280
0
71
Ruby Sanctum...have any of you beat it yet? We tried with a couple different guild groups yesterday for a couple hours (and a few puggers in there, too), but we were having troubles with even the first mini boss, Baltharus the Warborn.We looked up a couple things online, but we were having a terrible time with timing and managing the tanks and melee. I was the OT and we had a couple melee DPS that wouldn't back up during the bladestorm and during the debuff that stacked on several of us, the MT would take massive amounts of damage just as the boss would send people flying and stunning them. I am a human warrior so I used Everyman For Himself to un-stun and tried to pick up the clone as well as the main boss since the MT would usually die right then. Our longest fight was 1 minute and 56 seconds! :awe:

We didn't have the highest hopes as our official attempt will be on Friday night, but I spent over 120G yesterday on repairs over a couple hours. It was more of a "look around and learn" event for the guildies as we would swap them out as it wasn't a planned event. My GS is 5.2K (I know, right?) and the other MT with more raiding experience was also 5.2, but a DK instead. We had 2 healers, 2 tanks, and 6 DPS, but I wasn't anywhere near the bottom so I know our DPS was pretty bad, too.

Anyways, just thought I'd share my thoughts and experiences. Anyone have some tips for Friday night's run? :twisted:
 
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Russwinters

Senior member
Jul 31, 2009
409
0
0
We got to halion phase 3, but because it wasn't scheduled we had to pug 2 healer (shudder)

needless to say our guild druid was literally doing 45% of all the healing according to recount.


sigh.
 

Moonzi

Senior member
Nov 5, 2009
617
0
76
Best of luck to you on Friday. We're probably just going to try and get first wing heroic down in ICC, then shoot over to RS and give it a whirl.
 

Juddog

Diamond Member
Dec 11, 2006
7,852
6
81
I still can't access my account and I've decided to call it quits. Blizzard has lost a customer for life. I've always had great experiences with Blizzard from their games to their customer support. Seeing how far this company has fallen, this is unacceptable for me. I refuse to give them any more of my money. Sadly, I will be canceling my Starcraft 2 pre-order as well.

Did you call them during off hours or during primetime? Also I've had more success in the past dealing with their e-mail support than their phone support.
 
Oct 20, 2005
10,978
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My server was one of those on the 24 hr list yesterday. It finally came up around 2:45 EST (server time is in EST).

I did a guild run of RS10 normal (w/ 2 puggers) and it took us a couple hours to down everything. New bosses plus semi crappy pug tank = 2 hours of wipes. I think this will be a tough fight to PUG for 25m for a little while. It's definitely a fun fight, but you gotta pay attention.

Also, if anyone can confirm this, it seems like there is no option to leave up the 1, 2, or all of the minibosses to get more bonus loot is there? Seems like you have to kill the minibosses in order for Halion to appear.
 

Juddog

Diamond Member
Dec 11, 2006
7,852
6
81
The servers being down probably explain the insane call volume over the last couple of days.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
Did you call them during off hours or during primetime? Also I've had more success in the past dealing with their e-mail support than their phone support.

I can't call them during off hours because I work during those. I can't take off of work to fix a WoW account issue. Regardless, I haven't even received an email from support and it has been 3 days since I've sent one in. That is unacceptable. Also, just for shits and giggles, I called just now. 2:38PM CST, hold queue full.
 

Juddog

Diamond Member
Dec 11, 2006
7,852
6
81
I can't call them during off hours because I work during those. I can't take off of work to fix a WoW account issue. Regardless, I haven't even received an email from support and it has been 3 days since I've sent one in. That is unacceptable.

Sorry to hear that, but like I said with all the server downtime the phonelines were probably flooded for a while.

Last time I had to contact them, what I ended up doing was calling them on my workphone and leaving it on speakerphone while working so that I could hear when they picked up (wait time was 25 minutes). This was after someone had hacked my account; once I did get someone on the phone they resolved my issue. I agree with you that they need more CS reps though.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
Why would the server downtime flood the billing and account phone lines? That makes no sense, unless everyone else has had it with Blizzards shit and is canceling.
 

Juddog

Diamond Member
Dec 11, 2006
7,852
6
81
Why would the server downtime flood the billing and account phone lines? That makes no sense, unless everyone else has had it with Blizzards shit and is canceling.

Or the common people, the non-elite, just get confused and flood the phonelines asking when the server will be back up or try and get money refunded to their account. People are stupid when it comes to stuff like that, after working in a call center before I have this over time hehehe.
 

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
So I tried RS on my Pally (tank) and it doesn't seem too terribly bad, although we kept wiping on Failion. The other tank didn't really get how to move with the lasers and kept moving him way too much at a time, which kept killing everyone... or people would just die to the lasers lol.

Drakkonid guy was probably the most annoying mini-boss in there... people really need to learn to spread out when they get the crap on them and it really sucks when one melee gets it, because all melee will end up getting it.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
So, after finally getting through to Blizzard and requesting for my authenticator to be removed and account canceled, I ended up getting a free month.
 

nanobreath

Senior member
May 14, 2008
978
0
0
I was expecting to not see much of an increase in gear over 5 levels. But it seems were going to see about the same we've seen for other expansions. Of course it's going to be a hard comparison considering the gear with the changes to pure str/sta/agi/int/spi.
 

lupi

Lifer
Apr 8, 2001
32,539
260
126
It's always been discussed that it will be similar to a 10 level expansion, as they are doing a BC like jump to many stats to fix balance issues due to the epeen pvp play. The only area where this is supposed to be peeled back is that they have supposedly "learned" from the gear explosion on have different sets for 10 & 25 mans at regular and heroic levels.


There was also a mention that they wanted epic to feel epic again, but we'll have to wait and see what that actually means.
 
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