ATI has screwed me BIG TIME!

JJSuperman

Senior member
Sep 24, 2000
262
0
0
I sent in my retail Radeon 8500 (275/275) in for a rma as in didn't work in 3d games. 12 days later I received a Radeon 8500LE (225/225)! I am so mad I can't stand it. What should I do? I also don't want to pay for shipping AGAIN for them being shady.

Jared
 

Rogozhin

Senior member
Mar 25, 2003
483
0
0
call them, hopefully you have your receipt for the retail-explain what happened and that you received an LE instead of a retail-and MAKE them send you a retail before you send back your LE (make them pay shipping too).


rogo
 

zsouthboy

Platinum Member
Aug 14, 2001
2,264
0
0
check to see how well of an overclock you get with the LE first... if you get like 300/300 with no artifacts, just keep it

otherwise, raise hell
 

kylebisme

Diamond Member
Mar 25, 2000
9,396
0
0
tell them you want a 9600 for waisting your time. or rather ask very nicely if they would consider doing such a thing but at least get a proper 8500 out of them.
 

AgaBoogaBoo

Lifer
Feb 16, 2003
26,108
5
81
Originally posted by: TheSnowman
tell them you want a 9600 for waisting your time. or rather ask very nicely if they would consider doing such a thing but at least get a proper 8500 out of them.

I'd just call them up, tell them the story, and see what they say before you get all angry.
 

squidman

Senior member
May 2, 2003
643
0
0
yup, u should be calm. no threats. but show your knowledge of the law. And ask for a better model/and or compensation of shipping.
 

EXman

Lifer
Jul 12, 2001
20,079
15
81
tell them you're going back to NVidia... that will put fear in 'em! "D
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Originally posted by: EXman
tell them you're going back to NVidia... that will put fear in 'em! "D

hahaha, tell them that they have ruined your entire taste for 3dgraphics and that you are going back to s3 trio
 

ShawnReeves

Diamond Member
Apr 7, 2000
3,346
0
76
Originally posted by: Schadenfroh
Originally posted by: EXman
tell them you're going back to NVidia... that will put fear in 'em! "D

hahaha, tell them that they have ruined your entire taste for 3dgraphics and that you are going back to s3 trio



:Q
 

JJSuperman

Senior member
Sep 24, 2000
262
0
0
Well thanks for the advice. I talked to a RMA manager and he gave me their fedex number to ship it back to them. He apologized and was pretty cool. For the inconvenice though, I overnighted it to Canada from Arizona. Its gonna cost them almost $40.00 in shipping, but that is what they get. hehe

Jared
 

yhelothar

Lifer
Dec 11, 2002
18,407
39
91
Message made by: Schadenfroh
someone needs to write a "attack the ATI headquarters" mission for postal2

lol i'd like to play that one!

they should have UPS pick it up at your DOOR.. and cross ship immediately.. that's what gainward did when they sent me a DOA geforce3 replacement...

 

CraigRT

Lifer
Jun 16, 2000
31,440
5
0
That's ass... but maybe they no longer have any retail 8500's?

I know you can't buy them any-more..

they should have at least given you a 9100 or something.
 

JJSuperman

Senior member
Sep 24, 2000
262
0
0
A 9100 is worse than a 8500 retail. THat would make me even more mad I should have made them cross ship, I just didn't think about it.
 
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