Originally posted by: stag3
not hot, they received my card on jan 22nd, which was over 2 weeks ago.
i've called numerous times and each time they stated they never received the card.
i gave them the tracking # and they told me to wait a few days and call back.
fast forward to today, 5 calls later, they had the card all along but rejected my
50 dollar trade up credit because i used the 10% off coupon "so i already received
my discount."
i told them to charge me the 10% diff that i got off and refund me
50 dollars, they are having a supervisor approve it and will call me back. NOWHERE
on the ati site or in the tradeup FAQ or terms, does it say cannot be combined with any
other offers, this is lame. i guess im the only one with this problem, seems everyone else
got their rebate fine along with the 10 or 20% off coupon codes.
Originally posted by: Rupster
Originally posted by: stag3
not hot, they received my card on jan 22nd, which was over 2 weeks ago.
i've called numerous times and each time they stated they never received the card.
i gave them the tracking # and they told me to wait a few days and call back.
fast forward to today, 5 calls later, they had the card all along but rejected my
50 dollar trade up credit because i used the 10% off coupon "so i already received
my discount."
i told them to charge me the 10% diff that i got off and refund me
50 dollars, they are having a supervisor approve it and will call me back. NOWHERE
on the ati site or in the tradeup FAQ or terms, does it say cannot be combined with any
other offers, this is lame. i guess im the only one with this problem, seems everyone else
got their rebate fine along with the 10 or 20% off coupon codes.
that's crappy - tell them you have a whole load of "friends" that did the trade in with a coupon & had no problems....