ATI screwed me on an RMA

JJSuperman

Senior member
Sep 24, 2000
262
0
0
I sent in my retail Radeon 8500 (275/275) in for a rma as in didn't work in 3d games. 12 days later I received a Radeon 8500LE (225/225)! I am so mad I can't stand it. What should I do? I also don't want to pay for shipping AGAIN for them being shady.

Jared
 

JJSuperman

Senior member
Sep 24, 2000
262
0
0
What number should I call. To be honest I don't want to spend $1.25 a minute to call their customer care.
 
Jan 31, 2002
40,819
2
0
Originally posted by: JJSuperman
What number should I call. To be honest I don't want to spend $1.25 a minute to call their customer care.

If you have questions concerning ATI CustomerCare, please contact the ATI CustomerCare Inquiry Line at 905-882-3274, Monday to Friday 9AM-5:30PM EST.

Try there. I'd say a botched RMA is classified as a complaint about customer care.

- M4H
 

Pepsi90919

Lifer
Oct 9, 1999
25,162
1
81
why is everyone's first reaction to post on ATOT?

call them up and say someone screwed up and demand an all-expenses-paid return of the old one and delivery new one.
 

Rent

Diamond Member
Aug 8, 2000
7,127
1
81
Originally posted by: Pepsi90919
why is everyone's first reaction to post on ATOT? call them up and say someone screwed up and demand an all-expenses-paid return of the old one and delivery new one.

Because most computer nerds are to stupid to use common sense.
 

To bad no one cares enough about you for it to matter what you think.
Sit down, stfu, and learn english.

Call them up and complain, push for a advance shipment, push for overnight shipping free as well.
Have a credit card ready, or if you really wanna go for the money, have them advance ship without a secured creditcard.
 

littleprince

Golden Member
Jan 4, 2001
1,339
1
81
Originally posted by: SammySon
To bad no one cares enough about you for it to matter what you think.
Sit down, stfu, and learn english.

Call them up and complain, push for a advance shipment, push for overnight shipping free as well.
Have a credit card ready, or if you really wanna go for the money, have them advance ship without a secured creditcard.

Until you have perfect English, I wouldnt bitch about others...
 

Booster

Diamond Member
May 4, 2002
4,380
0
0
I sent in my retail Radeon 8500 (275/275) in for a rma as in didn't work in 3d games. 12 days later I received a Radeon 8500LE (225/225)! I am so mad I can't stand it.

LOL.

You thought the 8500 was bad? ATI's someone has a good sense of humour.
 

JJSuperman

Senior member
Sep 24, 2000
262
0
0
Well thanks for the advice (or thanks for some of it, the rest is crap) I called them and they were all apologetic, and gave me their fedex account number to mail it back. I overnighted it to Canada From Arizona, its gonna cost them almost $40 for this, so I feel I got some sort of revenge.

Jared
 

Zim Hosein

Super Moderator | Elite Member
Super Moderator
Nov 27, 1999
64,977
388
126
Originally posted by: JJSuperman
Well thanks for the advice (or thanks for some of it, the rest is crap) I called them and they were all apologetic, and gave me their fedex account number to mail it back. I overnighted it to Canada From Arizona, its gonna cost them almost $40 for this, so I feel I got some sort of revenge.

Jared

WTG JJSuperman, I'm glad things worked out for you
 
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