audigy2 zs problems

[eits]

i keep trying to install the drivers, but it keeps telling me that there's no audigy2 card plugged in. what the crap? i even changed pci slots and the same thing happens. i get a "found new hardware wizard" prompt and i try running it, but it doesn't install anything. i've tried everything that i know... anyone have any suggestions that i may have missed? anyone else have the same issues?

 

[eits]

"how do you spell 'help'?"

"b-u-m-p"

 

[Navid]

Where have you got the drivers from? Do you have the original CD?

 

[Geomagick]

Audigy soundcards need the original CD from my experience. Any downloaded file is merely an update and not the full monty in terms of driver.

 

[mzkhadir]

What type of machine are you trying to install the card in ?
Can you give us the specs ?
Check your device manager to see if you see anything in there and you can just do a driver update ?

 

[eits]

yeah, i have the original cd. it's brand new.

asus p4gd1 mobo
pentium m 760
5x512mb kingston hyper-x pc3200ul
ati x850xt pe
520w ocz modstream

 

[mzkhadir]

Did you check your device manager to see if your card is there after you put it in ?

 

[eits]

of course

 

[mzkhadir]

was the card there ?
could you update the drivers manually ?

 

[eits]

did it a million times...

there were some tips that worked for, apparently, everyone else except me that i found on some forum.

Download the SBA2_WEB64_LB_2_03_0004.exe file from the creative site. Run the installation and wait for it to come up with the confirmation box about closing all other applications first (two buttons [ok] and [cancel].
When it is at this point go back to your install from location hardware box and tell it to include the search path "C:\windows\temp\" in there look for a dir starting CRF000 or simular. Then browse to Drivers and wdm. Thus your include path should look something like ... "C:\WINDOWS\Temp\CRF000\Drivers\wdm". If you can't find this dir then search the windows temp directory for a folder called WDM and you will want the one containing the newest files.
Hit ok and windows will find the drivers in this dir and install them for you. Just point the rest of the game input device etc to the same folder and then cancel the creative installer and reboot.
Just like magic your sound card will be working. If you can't follow this then maybe you should just wait for creative to sort the problem out. =) It seems like a very common problem

 

[Navid]

Does your motherboard have onboard sound? If yes, have you disabled the onboard sound in the Bios?

 

[eits]

already did it.... i'm so stumped. i even reformatted, in hopes that the situation would work itself out....

no dice.

 

[eits]

this is just aggrivating.... and, what's worse are companies who don't offer 24/7 support.... GET WITH IT, ASSHOLES!!!!

 

[OAKside24]

Maybe a full uninstall of everything Creative.
Use the Cab + Driver Cleaner method to completely remove 'Creative' files in Safemode.
Then reinstall from CD. That's quite wierd that it's in Device Manager and you
also get 'Found New Hardware.. .' and it still won't detect/install, I dunno.

Wait, you reformatted? I give up.

 

[PurdueRy]

sounds like the card is borked....get a new one

 

[bisqeet]

doing the obvious, like putting the card into a different computer and testing provided which results?

are your interupts on irq sharing?

 

[eits]

i'm gonna call tech support today....

 

[Spineshank]

Sounds like the card is bad or there is some issue with that and the motherboard.

 

[Severian]

the card is not bad. I had the same problem with my Audigy2 ZS, and there's a workaround for this.

download the latest drivers from the Creative website, then extract the files from the executable with WinRar or equivalent. you'll have a folder called "SBA2_PCWDRV_LB_1_84_55-R1", same as the executable. Inside the "Drivers" folder you'll find a file named CTZAPXX.exe. Run that, and it'll install your drivers.

good luck....

 

[eits]

asus is gonna send me a new motherboard... thank God for advanced rma