Just STFU and read this:
Midnight Rambler
"Re: the brownish "spots". There was a thread here a couple weeks ago with several other G400 owners reporting the same phenomenon.
Personally, I have now been through (4) G400's, all of which exhibited blue misconvergence on the left hand side of the display. Also, all 4 units arrived in what I thought to be good condition, but upon opening the boxes, EVERY one of them was in the same condition - the monitor was knocked completely out of its foam "nest", and the foam support pieces were broken in to several pieces each. Sony TS then blamed all the misconvergence on "rough handling" and refused to help me further. I could see this happening with one unit, but the chances for this happening 4 times in a row are astronomical. Additionally, the first 2 units were sent UPS, but #3 was sent FedEx 2-day, and #4 was sent FedEx overnight, all in an effort to try and fix the so-called "handling problem".
Growing increasingly frustrated, I called Onvia again and this time asked to talk to a supervisor. I was connected to a nice lady named Megan Mathos, who, to my surprise, was already investigating the huge number of returns Onvia was experiencing with the G400's. One customer had even sent her pictures of how his unit arrived, and the inside packaging damage was exactly the same as what all (4) of my units looked like. Since then, Onvia personnel, myself, and a couple other of their customers have been tinkering with these units and their packaging to try and figure out what is happening (Sony is of ZERO help, not just to me, they are also giving Onvia a hard time ...). Bottomline, their packaging design has several flaws such that it is very easy for this internal damage to occur during shipping. For instance, when you put your hands in to the carton handhold cutouts and lift up, this will often catch the top foam pieces inside the carton and knock them off the monitor. The monitor is then free to fall out of its nest. We found several other potential problems as well, but the bottom line is that Sony has a problem, though they won't admit it. They continue to insist that it is due to rough handling by the couriers, but given that this monitor weighs ~70lbs., even UPS would have a hard time tossing such a package around. Onvia is going to be dropping the G400, and possibly all Sony monitors, until Sony resolves their problems. If you ordered your G400 from Onvia, I would suggest contacting them, and specifically Megan Mathos at extension 54627. She is overseeing this problem and will work with you to resolve it. Plus, I'm sure she would appreciate the additional data ..."
Thats just one(1) example, MANY members here have suffered similar problems and had nightmares with their tech support. Now stop kissing big companies' ass and face reality.