Originally posted by: VirtualLarry
Originally posted by: CasmirRadon
Roughly 3 years ago when I worked in the Media department of Best Buy, PS2s were a huge sale item for that christmas season, I remember a particular manager (who was representative of every manager I knew there) explaining to us that there was NO excuse for letting someone walk out the door with a PS2 without also selling them at least 3 games, 4 controllers +multi-tap, 2 memory cards, and anything else we could dump on top. I tried figuring out a way to tell someone they couldn't live without 4 controllers and 2 memory cards... but honestly, I'm just not very evil so I didn't (not like I got commision).
That's the most F'ed-up part of BestBuy's whole scheme - they put pressure on these (usually young and inexperienced) retail salespeople, to put pressure on the customers to purchase these "extras", and yet, they don't even get commission bonuses for it! It's like BestBuy the corporation wants to get those same sorts of sales benefits, but not pay their salespeople to get them.
Honestly, speaking on behalf of the people that have to work at a place like that, I would actually probably feel better about it, if they
were on commission, because they would be making more money. But the problem is appearances, by not actually being on commission, they can push their sleazy used-car-salesperson tactics on customers, and not appear sleazy, because they can answer honestly when asked if they are on commission or not. But the managers get bonuses based on monthly ratings in their depts. for selling PSPs, etc., so effectively, the managers
are on commission, whether or not it is stated explicitly.
More experiences sales personally would never stand for that treatment anyways, but most of them are still in HS, and don't know any better, from my experience.