As someone who as worked for franchises such as Apple and AT&T, I would tell you that you will find the same structure in 98% of companies out there. Don't get me wrong, BB might be taking it up a few stretched notches, but this is how business profits. 99% You are offered a sale at anything you buy from a rep, some more obvious, others unbeknownst. That being said, I think it should be as fitting to have a balance for providing the best deal for your buck. Now do any of these stores practice that? its debatable.
Maybe 98% of retailers, and even that seems a bit high. Retail is a decent way to get your feet wet, if that's what is available to you. But once you graduate to something else, you will find that companies who perform work for other companies don't (and won't) get away with that crap. In my opinion at least.
pfft.
he/she came in and was getting a light ATOT welcome. most of the shit was idiotic jokes.
Until he/she/it starts threats about "flagging profiles" (bwhahahahahahaha). then it got good. It decides to correct someone on grammar (and has very poor grammar doing it.
I for one found it funny.
As someone who as worked for franchises such as Apple and AT&T, I would tell you that you will find the same structure in 98% of companies out there. Don't get me wrong, BB might be taking it up a few stretched notches, but this is how business profits. 99% You are offered a sale at anything you buy from a rep, some more obvious, others unbeknownst. That being said, I think it should be as fitting to have a balance for providing the best deal for your buck. Now do any of these stores practice that? its debatable.
So you're agreeing with other posters that the "Geek Squad" is not a real tech job...its a fucking sales position.
Gotcha.
Lol its just phone support.
/r/talesfromtechsupport
get a real job
2. This is 2012, almost 2013. By advertising your sexual orientation in your user name, it raises some serious questions.
I worked as an in-store Geek Squad agent for a year.
you're interviewing for one of two positions:
1. phone support - customer service and ability to follow a script
2. Remote support. Basically, any computer with the ability to connect to the internet the in-store agents will hook it up and have you connect remotely to run diagnostic tools and anti-virus software. You need to be able to follow directions and have a bit of tech know how. I don't think this position requires direct customer contact.
During the interview just be friendly (non-psychotic) and try to convey that you're a team player who can follow directions.
lol gotta love it, its one after the other. well first I thought it was a joke, but seems like some of you lames take opportune in boasting through your silly sarcastic comments you post on here, it's called an internet etiquette. Try and act the same as you would when you weren't hiding behind the computer screen. Srsly a comment like yours on such a thread, like am I suposed to congratulate you now?
Thanks, so I'm guessing not so much techy-related questions either. More or less a personality interview?
Yes, it's more about personality. They want you to be tech literate, but you don't have to know a whole lot; they have their own tools and their own procedures they'll teach you to use. They'll be more concerned about you being a team player and hard worker.
"Team player" is code for will you follow policy like it was handed down from God?
Yes, it's more about personality. They want you to be tech literate, but you don't have to know a whole lot; they have their own tools and their own procedures they'll teach you to use. They'll be more concerned about you being a team player and hard worker.
ok, any other details you specifically know about this "covert agent" position? I'm guessing this was the remote position you were talking about earlier
We'd hook up the infected computer to the internet and connect to a secure website where it starts up a remote connection software and an IM program so you can communicate with the in-store agents. then you run a series of hardware diagnostic, and antivirus software, rinse and repeat until the computer has a clean bill of health. If I remember correctly you can also reboot the computer into Geek Squad's Linux distro with a bunch of point and click interface tools (no need to know linux OS commands).
You'll probably be expected to complete x number of tickets per day or whatever.
I worked for geek squad as an in store tech lead for 4 years before I graduated. It's not that bad of a company to work for. They paid for most of my bachelors degree. The covert agent gig is not bad. 2 friends of mine do it now. The pay is great. One makes 22 an hour, the other 17 (he just started). It's not bad for someone in school still. You make your own hours. You just need to work 40 a week. You work any 40 hours you want. Also, not sure how it is now but there is always overtime to be had. Let me know if you have any questions.
You don`t say...............hmmmmWhy, that's preposterous. By that kind of logic, Fox News isn't fair and balanced.
I worked for geek squad as an in store tech lead for 4 years before I graduated. It's not that bad of a company to work for. They paid for most of my bachelors degree. The covert agent gig is not bad. 2 friends of mine do it now. The pay is great. One makes 22 an hour, the other 17 (he just started). It's not bad for someone in school still. You make your own hours. You just need to work 40 a week. You work any 40 hours you want. Also, not sure how it is now but there is always overtime to be had. Let me know if you have any questions.
Thanks. Yeah, it sounds like a fair place to start w/ an IT resume, I mean all jobs have their ups and downs, so how are the benefits and time off, is it paid?
This amazes me. Str8Techie is a new member who asked a benign question and s/he gets this kind of ridicule? Are we all broke from Christmas? Didn't get what we wanted? For the love of God what reason is there?
......I'll just chalk it up to you fuckers being drunk