Best Buy In-store pickup

sciencewhiz

Diamond Member
Jun 30, 2000
5,885
8
81
Both times I've ordered at Bestbuy.com for in-store pickup, they have not had my order ready within 1 minute, and I've gotten $10 off. I haven't even had to ask, they tell me they are crediting the $10.

$10 for 5 minutes extra waiting isn't bad.

Have I gotten lucky, or have other people had the same experience? I can't imagine that they could keep doing this forever.

Store Pickup Guarantee
When you order at BestBuy.com®, we'll have it ready 1 minute after you present your confirmation e-mail (5 minutes for larger items ? see #3 below), or you get $10 off.
 

OdiN

Banned
Mar 1, 2000
16,430
3
0
Buy a mobile printer - hook up cell phone to laptop.

Purchase outside store and print out.

Walk in and present the email to them.

Free $10?
 

txrandom

Diamond Member
Aug 15, 2004
3,773
0
71
Originally posted by: OdiN
Buy a mobile printer - hook up cell phone to laptop.

Purchase outside store and print out.

Walk in and present the email to them.

Free $10?

That's what I was thinking.

Keep buying 99c candy bars online?
 

bunker

Lifer
Apr 23, 2001
10,572
0
71
Originally posted by: txrandom
Originally posted by: OdiN
Buy a mobile printer - hook up cell phone to laptop.

Purchase outside store and print out.

Walk in and present the email to them.

Free $10?

That's what I was thinking.

Keep buying 99c candy bars online?

Except that you don't get your "come and get it" email until they have it behind the customer service desk.

I've done a few in-store pickups with them but they've always had it ready when I got there.
No $10 for me.
 

mundane

Diamond Member
Jun 7, 2002
5,603
8
81
Last time I had to wait 20 minutes in line before getting to the counter - their 'guarantee' didn't help me.
 

Crusty

Lifer
Sep 30, 2001
12,684
2
81
The time starts from when the employee pulls your order up on the screen and verifies stock. Not when you print out your email, not when you stand in line, and not even when you start talking to the idiots behind the desk. It starts when they want it to.
 
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