Best Buy screwed me over...

[imported_Mike]

Originally posted by: yllus

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

:roll:

mmmkay, Im just talking from personal experience.

 

[302efi]

Originally posted by: Nebor


ATI will give you a need card. RMA the card.

I refuse to pay for the shipping to them..the damn card is brand new, it should not have went out !

 

[imported_Mike]

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

Ive had a BB CSR search through my recent transactions to make an exchange using only my CC #.

 

[Ikonomi]

Originally posted by: CheapArse

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

Ive had a BB CSR search through my recent transactions to make an exchange using only my CC #.

So it is possible. I feel validated.

 

[Kelvrick]

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

nd, Circuit City's proprietary Receipt Tracker keeps a record of purchase so you don't have to. Receipt Tracker makes it simpler to buy additional components for your home theater setup at a later date. By checking to see what you already own, sales associates can help customers buy products that easily integrate. Receipt Tracker also helps with returns, repairs or exchanges. Circuit City is the only national consumer electronics retailer that does not charge a restocking fee for product returns.

Quoted from here

If the receipt is nowhere to be found, Circuit City can use its proprietary Receipt Tracker system to locate all purchase information

Quoted from here

 

[FleshLight]

I don't understand why you can't/won't RMA it. 999/1000 of the tome you will get a working card back (whether it's new or refurb)

 

[AaronB]

Originally posted by: CheapArse

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

Ive had a BB CSR search through my recent transactions to make an exchange using only my CC #.

He said he paid cash so your point is still moot.

 

[Nebor]

Originally posted by: 302efi

Originally posted by: Nebor

ATI will give you a need card. RMA the card.

I refuse to pay for the shipping to them..the damn card is brand new, it should not have went out !

I'd say you're equally responsible for losing the receipt. If you had it, you could exchange it at Best Buy. But hey, if you'd rather lost $260 for a card than $10 on shipping, go right ahead. Stick it to the man. That'll really show 'em.

 

[imported_Mike]

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

nd, Circuit City's proprietary Receipt Tracker keeps a record of purchase so you don't have to. Receipt Tracker makes it simpler to buy additional components for your home theater setup at a later date. By checking to see what you already own, sales associates can help customers buy products that easily integrate. Receipt Tracker also helps with returns, repairs or exchanges. Circuit City is the only national consumer electronics retailer that does not charge a restocking fee for product returns.

Quoted from here

If the receipt is nowhere to be found, Circuit City can use its proprietary Receipt Tracker system to locate all purchase information

Quoted from here

CC charges restocking fees now.

 

[302efi]

I guess I should have bought from CC then...All the prices were same when I bought the card...$249.99

 

[TitanDiddly]

Lesson learned: Keep your receipts.

 

[302efi]

Originally posted by: FleshLight
I don't understand why you can't/won't RMA it. 999/1000 of the tome you will get a working card back (whether it's new or refurb)

I did not pay $264 for a "LIKE NEW' refurb card

would you ?

 

[tennisflip]

Originally posted by: PhasmatisNox
Lesson learned: Keep your receipts.

And buy it somwhere cheaper online

 

[RagingBITCH]

You are more retarded than wduaq and RobCur put together. BB is totally innocent here, yet you put the blame on them. Nice job, retard. :roll:

 

[AaronB]

Originally posted by: 302efi

Originally posted by: FleshLight
I don't understand why you can't/won't RMA it. 999/1000 of the tome you will get a working card back (whether it's new or refurb)

I did not pay $264 for a "LIKE NEW' refurb card

would you ?

So what is your plan at this point?

 

[imported_Mike]

Originally posted by: Nebor

Originally posted by: Kelvrick

Originally posted by: Nebor

Originally posted by: CheapArse
They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Unless they know his invoice #, there's no way to find his particular transaction. It's not linked to his name or anything, and credit card #s are not printed on reciepts, so you can't use a credit card to search the reciept database. Or he could have used cash.... Basically, you're talkin' out of your ass.

I think he's just thinking of CC, where they have a system for that. Where losing your receipt is OK.

They don't have a system for people who lose their reciepts, unless you buy the in store warranty. Same way with every electronics store.

My previous reply to you Nebor was actually related to your original statement even though I quoted this exact statement. As per your second statement, CC can look up any transaction that was made with a CC, check, or cash(with a value of $100 or more & correct info from the customer) as far back as 5-7 years.

 

[Nebor]

It's true that Circuit City does that. But their whole draw is customer service, w/ 10% price beating, retroactive price matching, etc.

The point is, you agree when you buy your item that returns are only possible with a reciept at Best Buy. Lose your receipt, that's your problem.

And while I do believe Best Buy does have some way of looking up those past transactions on a credit card, that's not what that system is for. If you lose your receipt, it's your own fault, so quit begging for a break.

 

[imported_Mike]

He said he paid cash so your point is still moot.

Agreed, relating to the original OP, my argument is now moot. :beer:

 

[Nebor]

Originally posted by: 302efi

Originally posted by: FleshLight
I don't understand why you can't/won't RMA it. 999/1000 of the tome you will get a working card back (whether it's new or refurb)

I did not pay $264 for a "LIKE NEW' refurb card

would you ?

You're an idiot for paying $264 in the first place. But yes, I would pay the same amount for an equivalent card, why not? You plan on returning a used card, no? So why expect anything other than a used card in return?

 

[shopbruin]

Originally posted by: 302efi

Originally posted by: Kelvrick

Then wtf are you so pissed at ATI for.

I never siad I was mad or pissed at ATI. I gave them a $265 chance and it was junk

Best Buy is who I'm pissed at...I mean they wont even give me nother 9800 Pro???

no.

you cannot prove you purchased it from them. therefore they are not obligated to accept your return. if you had given your name with your purchase (some places over a certain dollar amount they ask for your name with your purchase) they may have been able to find the receipt. they should have been able to find it if it was a CC purchase or by check.

there are people out there who will slip different video cards inside of boxes and return them hoping the customer service rep doesn't catch it. it happens. bb is covering their ass - you have no receipt, they don't have to accept your return.

 

[Wahsapa]

you lost the receipt so now instead of getting a card that WORKS you'd rather be mad.

RMA it unless you want 260 bucks down the drain. this is retarded.

 

[Kelvrick]

Originally posted by: RagingBITCH
You are more retarded than wduaq and RobCur put together. BB is totally innocent here, yet you put the blame on them. Nice job, retard. :roll:

I wouldn't think he's that retarded. Esp about RobCur.

302efi: No, you got a new card, it didn't work. But oh, your "brother" fvcked up. Be pissed at him, be pissed in general because you're a dumbass to have bought it from BB in the first place. Don't be pissed at ATI.

CheapArse: None of these stores will really charge you the restocking. When you return, just say something was wrong with it, and be nice to the person handling your return.

 

[MrCodeDude]

No receipt = no luck.

Sorry, but it's not BB's fault, nor is it ATi's fault that you lost the reciept. And when I say you, I mean you, because if you know your mentally retarded brother has a tendency to lose things, why give it to him in the first place?

 

[Nebor]

Originally posted by: CheapArse
My previous reply to you Nebor was actually related to your original statement even though I quoted this exact statement. As per your second statement, CC can look up any transaction that was made with a CC, check, or cash(with a value of $100 or more & correct info from the customer) as far back as 5-7 years.

I believe you, I've seen them do it. I've also seen them decline someone's return based on the fact that their rate of return was so high. They had basically returned just about everything they'd ever bought. So that system can work against you.

 

[302efi]

Originally posted by: Nebor

Originally posted by: 302efi

Originally posted by: FleshLight
I don't understand why you can't/won't RMA it. 999/1000 of the tome you will get a working card back (whether it's new or refurb)

I did not pay $264 for a "LIKE NEW' refurb card

would you ?

You're an idiot for paying $264 in the first place. But yes, I would pay the same amount for an equivalent card, why not? You plan on returning a used card, no? So why expect anything other than a used card in return?

No I plan returning an ATI peice of junk...........How used is 4 days ???