Best Buy screwed me over...

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imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
Originally posted by: Zombie
Originally posted by: Dopefiend
Originally posted by: user1234
Originally posted by: Dopefiend
Originally posted by: user1234
I agree there are a number of mistakes made by 302efi but this doesn't justify attacking him, after all he came here for help. And if this encounter between him and usandthem ever takes place in iowa, please make sure to tape it and post the video here.

He didn't come on here for help. He came on here to whine about BestBuy "screwing him over" and ATI making crappy products that break within four days.

You, on the other hand, seem to be delightfully ignorant of these facts, and rush to 302efi's "rescue" no matter how much of a tool he's being. This, in my eyes, makes you a tool as well. Begone from this thread and post here no more.


just reading your posts in this thread would surely convince anyone that indeed you are the biggest tool of all.

That's absolutely priceless, coming from a n00b like you. Come back when you've been here long enough to move onto solid food.


haha, you are defending BestBuy....lol

In a way, perhaps I am- I've worked in the UK equivalent of BestBuy (PC World), and I was there for sixteen months. The amount of sh!t you have to put up with from customers is unbelievable. Any time anything goes wrong, no matter who's fault it is, the company is screwing the customer. If something's not to their exact liking thirteen months after purchase (yes, that did happen a few times), then the company is screwing the customer.
Hell, if the sun's not out and it's raining, then the company is screwing the customer.
I'm not saying that I am a "proud supporter of BestBuy", merely that I think they have no obligation to help someone who's lost their receipt if it involves more than, say, half an hour's work to find it. That just doesn't make sense.
 

UsandThem

Elite Member
May 4, 2000
16,068
7,380
146
Originally posted by: user1234
Originally posted by: UsandThem
Originally posted by: user1234
I'm sure he will kick your a$$, since marines are better than the military

I'll take my chances. I have several friends......and I can still kick all their asses to this day. I eaned the nickname Tattoo for a reason.

However, this everytime I see someone on here threaten to kick someones ass, I just laugh. Too young and too stupid.

I never take threats on a computer forum site seriously. I am not 18 anymore and the only time I would fight anymore was to:

1. Too protect my children

2. For self defense

There is just a certain time in your life when you don't go looking for trouble. It's called growing up


For some reason, your online manners don't project a very grown up attitude

To each his own. I have seen some of your posts here with you being a prick. Some days are better than others.

Facts:

Guy has too many excuses for any of it to be true. He is buying dead ATI hardware and trying to return it to retail stores. Plain and simple. He is buying a $300.00 video card for a retarded brother who destroys his room. Come on, if he destroys his room, I am sure the computer would go as well. Just because you are easy tricked and buy his BS story, good for you. I don't.
 

bluedc503

Member
Aug 29, 2004
53
0
0
Do this: Buy another 9800 and SAVE THE RECEIPT. Then return the busted 9800 with the receipt. Keep the good one. Mission accomplished.
 

jonnyGURU

Moderator <BR> Power Supplies
Moderator
Oct 30, 1999
11,815
104
106
Originally posted by: CheapArse
Originally posted by: Kelvrick
You lost the fvcken receipt. How do they know you bought it there? Its not their fault.

This is coming from a guy who hates Best Buy and would never shop there. That said, I figure most large chains wouldn't mind an exchange without a receipt. I hate Best Buy.

They have the ability to look up transactions perfectly fine...they just choose not to. They are a perfect example of poor customer service.

Yep. I've lost receipts for Best Buy before. They CAN look up the purchase via phone number. This is why they always ask you for your phone number at check out. If they don't look it up, it's because they're lazy. You know what though? Best Buy sucks on all fronts. I always use Circuit City. They have just as good of a selection and the 110% price match. And you don't have to keep ANY Circuit City receipts. They keep ALL of your info for a VERY long time.

Consider yourself lucky. It's a retail card and not an OEM. That means ATI will take it back, where an OEM card bought from an online vendor, they would not.

 

syconub

Senior member
Aug 7, 2004
520
0
0
best buy is overpriced, but only stpre around besides internet. I for one think they are just to rip people off. BUT losing the receit was just a stroke of misfortune, and there is nothing they can do about it. Dont blame them
 

Grimmett

Member
Dec 30, 2003
143
0
0
Man...
It took me forever to read all of this. First of all, always keep your receipts for anything over....well ANYTHING that is worth good money, electronics especially. Secondly, people, what if he is scamming? He might be and he might not be. He DID come on here asking for advice, he didn't ask anyone to go snooping in his business(heatware). ADVICE! Thats what this forum is supposed to be for. If you can't give any help, then there shouldn't be any reason to reply to his thread. Either "yes I know what you should do", or at least, "You could try this". There is no reason to bash someone on a computer forum just because you question his intentions. If you want to make fun of this person and make fun of his mentally retarded brother(assuming hes telling the truth) you need to do it to his face, not make yourself look like an idiot and post BS so that everyone reading knows how immature you are.
BOTTOM LINE : Offer advice to help this person out. THAT IS THE MAIN REASON PEOPLE USE THIS FORUM and thats what it was intended to do. IF you cant help them, don't show your stupidity by making fun of him.

Don't mean to offend you all, but seriously, get a life.
Grimmett
 

yllus

Elite Member & Lifer
Aug 20, 2000
20,577
432
126
Originally posted by: Grimmett
Man...
It took me forever to read all of this. First of all, always keep your receipts for anything over....well ANYTHING that is worth good money, electronics especially. Secondly, people, what if he is scamming? He might be and he might not be. He DID come on here asking for advice, he didn't ask anyone to go snooping in his business(heatware). ADVICE! Thats what this forum is supposed to be for. If you can't give any help, then there shouldn't be any reason to reply to his thread. Either "yes I know what you should do", or at least, "You could try this". There is no reason to bash someone on a computer forum just because you question his intentions. If you want to make fun of this person and make fun of his mentally retarded brother(assuming hes telling the truth) you need to do it to his face, not make yourself look like an idiot and post BS so that everyone reading knows how immature you are.
BOTTOM LINE : Offer advice to help this person out. THAT IS THE MAIN REASON PEOPLE USE THIS FORUM and thats what it was intended to do. IF you cant help them, don't show your stupidity by making fun of him.

Don't mean to offend you all, but seriously, get a life.
Grimmett
Or how about you STFU and go back to lurking, noob?
 

FleshLight

Diamond Member
Mar 18, 2004
6,883
0
71
A lot of people offered help in this thread. We said he was SOL w/o a receipt and we told him to RMA it. Others even went past all moral and legal boundaries and told him to swap it.

I don't know why you people are b1tching that we are all meanies.
 

Golgatha

Lifer
Jul 18, 2003
12,242
649
126
Originally posted by: PhasmatisNox
Lesson learned: Keep your receipts.


Lesson learned: Always pay with a credit/debit card, so there is an electronic trail. I've had BB look up transactions with the card number alone, and it only takes them a few seconds. I don't understand why anyone would pay cash for an expensive item at a retail store. I'd rather use my Visa check card issued by my bank, just in case of instances such as this one.
 
Jan 18, 2001
14,465
1
0
well, if you paid with a credit card you can probably assess the sales item in their database, then they can print you a new reciept.
 

FleshLight

Diamond Member
Mar 18, 2004
6,883
0
71
Originally posted by: HomeBrewerDude
well, if you paid with a credit card you can probably assess the sales item in their database, then they can print you a new reciept.

Someone's a bit late
 
Jan 18, 2001
14,465
1
0
Originally posted by: FleshLight
Originally posted by: HomeBrewerDude
well, if you paid with a credit card you can probably assess the sales item in their database, then they can print you a new reciept.

Someone's a bit late

i'll be damned before i read through 300 posts about a BB problem! :beer:
 

OCNewbie

Diamond Member
Jul 18, 2000
7,596
24
81
Originally posted by: Grimmett
Secondly, people, what if he is scamming? He might be and he might not be. He DID come on here asking for advice, he didn't ask anyone to go snooping in his business(heatware). ADVICE! Thats what this forum is supposed to be for. If you can't give any help, then there shouldn't be any reason to reply to his thread. Either "yes I know what you should do", or at least, "You could try this". There is no reason to bash someone on a computer forum just because you question his intentions. If you want to make fun of this person and make fun of his mentally retarded brother(assuming hes telling the truth) you need to do it to his face, not make yourself look like an idiot and post BS so that everyone reading knows how immature you are.
BOTTOM LINE : Offer advice to help this person out. THAT IS THE MAIN REASON PEOPLE USE THIS FORUM and thats what it was intended to do. IF you cant help them, don't show your stupidity by making fun of him.

Don't mean to offend you all, but seriously, get a life.
Grimmett


Well said if you're asking me Grimmett. The only thing I'll add is the thread topic is innacurate IMO. The return policy was the same when he allegedly bought the card from Best Buy as it was when he wanted to return it. IE you needed a receipt at both points in time. But like someone else said, it's no sweat off of BB's back to hand him a card without a box and take the old one and send it back to the Manufacturer. We did it all the time when I used to work at CompUSA, and I'm assuming BB has their shlt together as good as CUSA did 2 or 3 years ago.
 

imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
Originally posted by: OCNewbie
Originally posted by: Grimmett
Secondly, people, what if he is scamming? He might be and he might not be. He DID come on here asking for advice, he didn't ask anyone to go snooping in his business(heatware). ADVICE! Thats what this forum is supposed to be for. If you can't give any help, then there shouldn't be any reason to reply to his thread. Either "yes I know what you should do", or at least, "You could try this". There is no reason to bash someone on a computer forum just because you question his intentions. If you want to make fun of this person and make fun of his mentally retarded brother(assuming hes telling the truth) you need to do it to his face, not make yourself look like an idiot and post BS so that everyone reading knows how immature you are.
BOTTOM LINE : Offer advice to help this person out. THAT IS THE MAIN REASON PEOPLE USE THIS FORUM and thats what it was intended to do. IF you cant help them, don't show your stupidity by making fun of him.

Don't mean to offend you all, but seriously, get a life.
Grimmett


Well said if you're asking me Grimmett. The only thing I'll add is the thread topic is innacurate IMO. The return policy was the same when he allegedly bought the card from Best Buy as it was when he wanted to return it. IE you needed a receipt at both points in time. But like someone else said, it's no sweat off of BB's back to hand him a card without a box and take the old one and send it back to the Manufacturer. We did it all the time when I used to work at CompUSA, and I'm assuming BB has their shlt together as good as CUSA did 2 or 3 years ago.

Ah, but what would happen if they returned it to ATI, and ATI turned around and said "OMFG it haz b33n teh h4x0r3d!"* and sent it back. Then, BestBuy are down two cards. That's no way to run a business.

* Unlikely.
 

DestruyaUR

Senior member
Jan 23, 2002
869
0
0
They're lying. They have a record of the transaction up to at least 9 months in history and probably longer. If I were to bet money I'd say the clerk just didn't want to spend the time running the search. If you paid with a check, charge card, or debit card - finding the transaction and printing a new receipt is as easy as typing in the card or document number. The only thing that'd make their job a living hell is if you paid with cash, and I HIGHLY doubt you were carrying around $265.00 in cash in this day and age of plastic.

I bought a Panasonic HT DVD Recorder open-box for Christmas of last year - thought I got a good deal...and I did, if only for a while. It just started to fritz out within the last...three weeks. We couldn't find the receipt - and even though the item is still well within the Panasonic warranty, they for some idiotic reason wants a sales receipt with the product when it's brought in for service.

We didn't buy the protection plan, but we KNEW Best Buy kept records, and we bought it on their charge card so we wouldn't have to pay until we had to (not a question of money, but why spend yours when you know you'll be good for it in six months?). We went, they found the transaction within 5 minutes, and printed us a new receipt and FURTHERMORE told us that they're an authorized drop-off point for Panasonic service and support.

It was the most painless experience I've EVER had with BB support, but it might have something to do with the fact that I'm a regular customer there and a lot of the management knows me from when I applied for a job there (wanted computers - got offered Home Theater - which usually means heavy-lifting. I didn't need the cash that badly).

Feel free to print this message out and show it to them - this isn't the FIRST time we've done this, either.
 

cmdrmoocow

Golden Member
Jul 22, 2004
1,503
0
0
Originally posted by: Nebor
You're obviously trying to scam Best Buy. The worst part is, you're trying to get us to help you. Let me see what I can do to fvck you over.

 

imported_Phil

Diamond Member
Feb 10, 2001
9,837
0
0
Originally posted by: DestruyaUR
They're lying. They have a record of the transaction up to at least 9 months in history and probably longer. If I were to bet money I'd say the clerk just didn't want to spend the time running the search. If you paid with a check, charge card, or debit card - finding the transaction and printing a new receipt is as easy as typing in the card or document number. The only thing that'd make their job a living hell is if you paid with cash, and I HIGHLY doubt you were carrying around $265.00 in cash in this day and age of plastic.

READ THE SODDING THREAD!!!!
 

Grimmett

Member
Dec 30, 2003
143
0
0

Originally posted by: Dopefiend

Ah, but what would happen if they returned it to ATI, and ATI turned around and said "OMFG it haz b33n teh h4x0r3d!"* and sent it back. Then, BestBuy are down two cards. That's no way to run a business.

I have a question: Can ATI tell whether or not the card just fvcked up or if someone fvcked it up? I mean weird shizzle happens to electronics just because they were lemons. (ie my memory I bought from a certain company contained errors running memtest in three different computers and it was brand new. The company might say I was overclocking the memory and running it past it limits. But, they didnt. ALTHOUGH I did have a receipt)
 
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