Best Buy Service plans

[alm99]

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

So you intentionally broke it and cashed in?

 

[dartworth]

Originally posted by: shoRunner
on laptops they cover all batteries and accesories(the power cord, etc) same on cell phones. I've had my laptop for about 3 months and i decided i needed a 2nd battery and another power cord, so i don't have to lug mine around everywhere. i just have one at home and one at school. So you just go in say my battery isn't performing at its best levels or my cord doesn't seem to be working all the time and boom...3 days later new cord and oem battery. paid $99 on a 2 yr laptop service plan and i got a $179 battery and maybe a $5 power adapter free.
My parents have also gotten 2 new computers from service plans on them. It covers surge damage on them, so...be creative. It doesn't say it doesn't cover customer stupidity..so unplugging from your UPS and plugging it into the wall during lightning storms can sometime result in profitable effects.

Ever heard of fruad...?


People like you are POS

 

[Gibson486]

I got a 2 free cell phones out of my plan, but i got burnt the last time b/c Best Buy stopped selling Tmobile phones and I lost the gift card they gave me for not selling Tmobile phones anymore. Well, the lost card is my fault....

 

[dartworth]

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

asshole

 

[Gibson486]

Originally posted by: alm99

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

So you intentionally broke it and cashed in?

Oh the Noes.....why do people act suprised when they hear stories like these. Have you been living under a rock?

 

[Gibson486]

Originally posted by: dartworth

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

asshole

:roll: And I bet you are such an angel.....

 

[mzkhadir]

Originally posted by: Gibson486

Originally posted by: dartworth

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

asshole

:roll: And I bet you are such an angel.....

Well if we didn't have people like the scamming op, best buy wouldn't have to call all shoppers criminals.

 

[dartworth]

Originally posted by: Gibson486

Originally posted by: dartworth

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

asshole

:roll: And I bet you are such an angel.....

why yes I am...

I do not commit fruad...

 

[tophman]

For some things they work well. I bought my son a GameCube when they first came out. I started doing this weird shrinking thing. The graphics kept shrinking by themselves. So I took it back and got a new one. And some cash back because the price dropped. So It worked out for me. I have bought others and they didn't. But I recently bought the Nintendo DS from Walmart and actually returned it to buy it at BB so I could have the Service plan after the last death of the other Nintendo product.
The plan is there for a reason.

If you purposefully destroy something to get a new one. IT IS FRAUD. PERIOD.
Don't try to explain or justify your reason for doing it. It is the same as stealing.
What comes around, goes around. Maybe your device will get stolen by someone. And then I don't want to hear you whine.
Karma does exist.....
No, I don't work there and I dislike some of their business practices as well.
Remember, the rest of us make up the cost of your Fraud.

 

[CrackRabbit]

I purchased one for my X-Box and have been glad twice that I have. Had two controllers break, one just completly died and the other the analog stick got messed up. Both were replaced for free with minimum hassle. Most items though I don't bother. You have to be choosy when buying a service plan.

 

[NikPreviousAcct]

Additional warranties are only good on high priced items like high end digicams, TV's, speaker sets, etc.

 

[KarenMarie]

I got the extended warranty on an RCA 53 inch HDTV monitor Teevee from Best Buy. The teevee puked out three time during the warranty. Every time, they came and got it, fixed it and retured it within two weeks. On the 4th time it puked out they came and got it and after about a month, I called to find out where it was and they had lost it. The warehouse thought the repair company had it and vice versa. After another week, they found it and told me that they were out of stock on parts and it would be approx another month before they got the parts and approx 6 weeks before I got my teevee back. I pitched a b!tch and they replaced the teevee with a Mitsubishi 55 inch dual Monitor teevee. The price difference on the two teevee was almost $900.00...The only thing I paid for was $300.00 for an extended service on the new teevee which I requested.

I also bought the extended warranty on a printer. When the printer puked out, they tried to replace it with a cheapie... and I was not gonna have that... so they refunded the original pruchase price of the printed and the money I spent on the warranty. I got back $140.00 and in return I spent $200.00 on a new printer. Since the original printer was open box, I did not make a fuss.

Finally, I got the extended warranty on my VPR Matrix laptop. Recently it started acting up. The fan would not spin. The monitor hinges needed to be replaced and the USB ports were FUBARed. When I got it back, everything was good except the USB Ports. The note on the repair order said that it was not covered under the warranty. Dont know why... but I could not make a huge fuss over it. cause VeggieFrog wanted to take the laptop back to the UK and it would not be returned in time if we went back to BB with it.

So, all in all, I have gotten my moneys worth on extended warranties. If I had to shell out to fix any of these things, it would have cost me WAY more than I spent on the extended plans.

 

[kinev]

The amount of fraud in this thread is depressing/angering.

Moe: All right, tell me when I hit the sweet spot.
Homer: Deeper, you pusillanimous pilsner pusher!
Moe: All right, all right.(with a small hammer and chisel, taps the crayon further up Homer's nose)
Homer: De-fense! (woof-woof) De-fense! (woof-woof)
Moe: Eh, that's pretty dumb. But, uh ... (taps once more)
Homer: Extended warranty? How can I lose?
Moe: Perfect.

 

[pufftissue]

the protection plan is really an upgrade plan. they bill it as such and they can be cashed in as such. every time i get smothered in best buy protection plan sales speak, they say if i don't like it, it breaks, or the battery dies, any reason at all, just bring it back in...

if they sell it so aggressively you can use it as aggressively.

if they do not let me cash in my plan, then i'm never going to buy one again....they led me to believe that i can upgrade in 2 years, and if they reneg on it, it' s over.

 

[Conky]

I bought an extended warranty on a laptop a few years ago and after a few weeks had a problem with it so I returned it assuming they would fix it. They said it was intentionally damaged(it wasn't) and they would not be covering it under the agreement. I ended up telling them that if they didn't repair it I wouldn't be picking it up and I would stop payment on it(financed with their credit card).

This is when Best Buy became Worst Buy for me. :|

 

[imthebadguy]

Originally posted by: Gibson486

Originally posted by: alm99

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

So you intentionally broke it and cashed in?

Oh the Noes.....why do people act suprised when they hear stories like these. Have you been living under a rock?

i know man, people here are pussies

 

[SilentZero]

Depends on what the product is. Most are worthless, but it really depends on if you make full use of them or not.

 

[GeekDrew]

I had a Sony Vaio Laptop, that I bought on June 6, 2002 (IIRC). I used it for about a week, and then it went into storage for about three months. After that, I used it for about three months, and the CD-RW drive failed. I took it in to Best Buy, and they had it for a MONTH fixing it - meanwhile, I'm using an old 300 MHz Desktop, instead of my 1.6 GHz Laptop. I finally get it back. I can't remember the exact circumstances around it, but for some reason I recall having to take it in due to a problem with the internal video card causing hardware exceptions. The more I think about it, the more I think that I did take it in for that. Then about 6 months later, I pulled it out of my briefcase, and the LCD had a huge amount of dead pixels - looked like something had happened to it... wouldn't surprise me if my brother dropped it or something, I can't remember exactly what all had happened. So I know I took it in that time, and they had it for several weeks, and then I got it back, and it worked perfectly.

This past fall (I think it was last fall... might have been late summer or something), it started malfunctioning in that it would power down randomly - I finally figured out that it would do it whenever I would move the power cord a specific direction (or, more correctly, when the cord was moved *from* a specific direction). I took it in to BB, and I was informed that my warranty was expired... so I left; I had other computers at the time, so it wasn't that big of an issue to me. I couldn't remember if I had gotten a two year service plan or a three year service plan... I thought I must have gotten the two year plan, since they said it was expired. I figured that the laptop could be repaired easily with a little solder, but I have never (successfully) soldered anything inside a laptop... soldering other things, yes, but I didn't feel like completely destroying a laptop that otherwise worked. I recently sold it to someone for $380 (IIRC)... if he wanted a laptop that I no longer needed, and he was willing to pay a reasonable price for it, I didn't have a problem with that.

However... I got a notice in the mail from Best Buy last week (I think... I know it was sometime this month), that my plan will be expiring on June 6, 2005. I was fvcking PISSED OFF. I paid something around $2000 for that laptop, IIRC... and I could *still* have a perfectly good laptop had I not sold it to someone... I wouldn't have, had I known that the incompetent prick I talked to was wrong about the service status. I know that I would have been able to get it fixed, and I *think* that they probably would have just replaced it for me, or given me in-store credit for it, since it's almost 3 years old.

 

[AU Tiger]

Pulling this thread up from the dead rather than start a new one...

Just purchased a Sony 9" LCD Overhead video system for my Sienna minivan. I got over the thought of them possibly screwing up my van. I initially passed on the 4 yr service plan for $149 when offered it today. Now I am leaning towards getting it.

Is the service plan worth it on a mobile video system, unit is one piece with lcd and dvd player built in. Cost was $750. Thanks.

 

[GeekDrew]

I believe that just about anything costing more than a few hundred dollars at Best Buy is definitely worth the service plan - especially if it seems fragile, or if things like that item tend to break easily, or if it's going to be used a lot.

In short, I think you definitely should.

 

[NTB]

I usually don't buy them, but I did get one for my Rebel XT. $99 to cover a $1000 camera for 4 years...why not?

Nate

 

[NTB]

Originally posted by: imthebadguy

Originally posted by: Gibson486

Originally posted by: alm99

Originally posted by: Fritzo

Originally posted by: GoatHerderEd

Originally posted by: Fritzo
I buy them on expensive stuff. A must on LCD and plasma TV's. Their screens only last a few years, so break something at the end of the waranty and go get a new more modern model since they can't replace the existing one

I do know that BB honers MFG warrantees. I think you have to have a RMA or something from the MFG saying it needs to be replaced or fixed. Anyway, I bought an LCD from LG and it has a 3 yr warranty. I asked the CSR and they said they will fix it under warranty. So I asked why i should buy the PSP, she said she didint know.

Had a SONY projection TV 4 years ago. It had a 1 year MFG warranty, and the guns had to be replaced every 3 years. I got the 4 year warranty on it and removed a part from the inside at the end of the 3rd year. Loaded it up and took it to Best Buy- they looked at it and I got a brand new TV since it was discontinued.

The LCD's I've seen only have a 1 yr warranty. If LG has 3 years, they rock!

So you intentionally broke it and cashed in?

Oh the Noes.....why do people act suprised when they hear stories like these. Have you been living under a rock?

i know man, people here are pussies

better that than a crook :disgust:

 

[dartworth]

Originally posted by: NTB
I usually don't buy them, but I did get one for my Rebel XT. $99 to cover a $1000 camera for 4 years...why not?

Nate

MACK 5 YEAR EXTENDED WARRANTY FOR DIGITAL CAMERAS - VALUE UP TO $1000

for about $40...

 

[AaronB]

Originally posted by: NTB
I usually don't buy them, but I did get one for my Rebel XT. $99 to cover a $1000 camera for 4 years...why not?

Nate

Same here. I looked at it as a way of extending the warranty for 3 more years. I know I will have the camera that long.

 

[Otaking]

I got it for my cell phone about 10 years ago, and it helped me a lot. Cell phones just weren't'/aren't made too well, and something always went wrong for me:

1) LCD Display breaks (current problem)
2) Battery gets warped
3) Phone randomly turns off when you press it in certain areas

Something was always legitimately wrong when I brought it back, and I was glad I bought the PSP. However, I didn't buy it for my most current phone (see problem #1), and now it's broken after 1.5 years, and I wish I bought it then.

I swear, I don't put my phones through excessive abuse - just dropped a couple times, but nothing else.