Best home security system/company?

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alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
Yea, I'm also only paying for monitoring as I purchased my own system. What I meant to say is that with a GSM backup, getting a prepaid sim card is better so you don't have to pay the monthly fee for a gsm line.

Regarding the alarm, my service offers notifications. I know whenever the alarm is set to away, home or disarmed, along with anything else that happens. I can log in and check if I armed the system before going to work or on vacation.

I have plenty of guns, but it didn't help when my house got broken into when I was out of town on business and the wife was at work.

Well for $8.95 for both the GSM service and monitoring, I don't think you can do better. My Digital Uplink uses a shared GSM account.
 

Kelvrick

Lifer
Feb 14, 2001
18,438
5
81
Well for $8.95 for both the GSM service and monitoring, I don't think you can do better. My Digital Uplink uses a shared GSM account.

That is pretty good. Nextalarm charges another $7.50 for the service of using a GSM backup on top of $17.95 a month (14.95 if paid yearly, 11.95 if paying three years at a time).

Does your monitoring service have any other perks, like online account monitoring, notification services, stuff like that?
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
Actually the cell package is $9.50/month. Regular monitoring is $8.95...both are paid yearly.

I get a fast response time and they answer the call properly and don't pull "are you sure you are ok" and stick to getting ther safe/panic password and react the same way.

I don't think there are any online services...I do have a TL250 IP communicator which will provide remote system access and email alerts. I haven't setup the whole network yet.
 

SMOGZINN

Lifer
Jun 17, 2005
14,218
4,446
136
I did my own install. You can definitely pay someone to do it as well. It's not cheap though.

It took me a good three solid days to setup 8 glass breaks, 2 fire sensors, a couple alarm panels, the cellular uplink, the ip communicator, two lock boxes, 20 or so wireless sensors, two sirens, three motion detectors and the wireless transmitter.

I also had to wire in the X31J (maybe the wrong name) for line interception.

A tech is going to probably want at least $50 per hour...

ADT and the like only throw in a couple wireless sensors, a motion and an all in one keypad/siren/brain module. Plus you are on the hook for $30/month in monitoring.

My system was about $1600 I think and a lot was extras/overkill.

Security systems are worthless. If the thugs cut your phone line, wear ear plugs, or just don't give a shit, or if the police take 2 hours to respond to an alarm while your house is cleared out, none of the security companies are going to pay to replace your stuff. Someone who wants you dead isn't going to care either. You're basically paying for nothing or what I like to call negative-insurance. Like others have said, get a sign and some stickers and make sure your insurance is up to date.


Your system was definitely overkill, I know banks that don't have that much security. But since you did it yourself it was not terribly expensive overkill (most of the items on his list are the expensive up sells that companies use to really get you for, I would have charged you more like 5k for all that, but my techs would have had it up and running in a few hours instead of days.)

First my philosophy: There are basically two types of robberies, smash and grabs, and looters. There is not a lot that can be done to stop an accomplished smash and grab. They break a window, grab a high value item next to the window and are gone in under a minute; the window sticker is as effective as the alarm against this sort of criminal. If they think you have an alarm they are more likely to check your neighbors out instead.
The looters are the teams of crooks that clean out a house, or rummage though the house for valuables. They are what alarms are highly effective aginst.
Besides stopping thieves there are two other uses for an alarm, fire alert and access control.

Everyone should put fire alarms on their alarm systems, it is highly effective and the savings on your insurance will pay for it in short order. Access control is a more advanced use, which I will talk about in a bit.

So, knowing that here is what I recommend for most houses:

Fire Sensor: preferably a heat change sensor, situated near the kitchen or hot water heater. Most houses can get away with one of these, but this is one item I would consider adding more of, especially if the kitchen and hot water heater are not near each other. This is something alarm sellsmans are trained to try to up-sell you on, instead consider the next item.

Several non-monitored smoke alarms in or near each of the bedrooms. These things are cheap and effective at saving lives in an emergency, and you don't need a company to install them. Everyone should know to have these by now! A monitored fire alarm is NOT a replacement! If you have a fire sensor in the kitchen and a fire starts in the master bath while you sleep you will be dead the kitchen alarm goes off.

Control Panel(s): One of the most expensive parts of a system, it has the main guts of the alarm in it (yes, you can buy access panels and control panels seperatly, but unless you are buying in bulk it is probably not worth it.) Go with just one of these near the door the house mainly uses, but I consider it a reasonable up-sell to add a simple (and cheaper) add-on panel in the master bedroom. Just be sure to set a long delay between activating and arming of the system, I will often go with the maximum the system will allow, normally 15 minutes, because it greatly reduces false alarms by giving you time to set the alarm at the main panel by the garage door and still go back for the jacket your forgot, and leave though the front door.

Motion sensors: Most important part of the system IMHO. Most people use these wrong. Don’t set them up to look for people, set them to look for doors opening. I put one in any hallways that have bedrooms/offices off of it. I set the sensitivity low enough to that it is not set off by even large dogs, but will catch the doors moving, sometimes by only watching the top third of the door. If there is a media room or other room that has high value items (my computer room for example) I will put one looking over that room. Each motion is on its own zone, allowing me to control access to parts of the house while allowing people to move in other parts. For example, I can turn on all the downstairs zones, effectively stopping access to the house, while kids can still get up to go to the restroom. There is all sorts of things that can be done with this concept, for example you can set the system to beep the master bedroom panel anytime the zone that watches the kids doors are opened with out setting off the alarm.

Contact Sensors: These are what I use to flush out my system. They go on main entry doors, and any windows that I want to monitor. I don’t normally monitor windows because it is not all that useful, but I’ve found a lot of parents like to monitor kid’s windows. I don’t find monitoring windows useful because smash and grabbers are gone too quick for it to matter, while looters will move deeper into the house and set off a motion sensor.

Backup battery: Get a good battery. Find out what your panel recommends, and get it. Don’t cheap out here.

Siren: Get two sirens, an indoor siren should be loud but not deafening, and an outside siren that should wake the neighbors.

Flood Lights: I think that the motion controlled flood lights you see in so many neighborhoods are useless. But a pair of powerful floodlights that come on with the alarm goes off is one of the most powerful tools you can have. Get two of them, one in front and one in back.

Window Break Sensors: Another thing I don’t use. They are IMHO useless. An alarm is not meant to keep you getting your windows broken, it is meant to stop you from getting robbed. It is too expensive to try to monitor every window. It increases the costs dramatically as you need a more expensive panel and all the sensors, and if you are doing a wired system (which is what we did) it costs lots of time to have all that installed. With all that, I’ve found that they are simply not that effective. I’ve seen lots of broken windows that had sensors that never went off, and even more false alarms where a sensor went bad or got damaged. (I’ll admit that this might have changed, we decided to stop even offering them years before I quit, and I’ve been completely out of the business for the last 3 years, so my info on these are about 5-7 years old)

Cellular/Radio/other comm backup systems are useless in my opinion. 10 years of running 2 alarm companies and I can honestly say that in hundreds of thousands of alarms I have never once seen a burglar cut a residential phone line prior to breaking in. Even if they did, most monitored alarms have a wire cut detection system that sends an alarm off if the phone line is cut. GSM backup is almost completely wasted money, the companies love talking about it because it is one of the most profitable up-sells, but it doesn’t really happen.

If you have any questions, I'll be happy to answer.
 

SamurAchzar

Platinum Member
Feb 15, 2006
2,422
3
76
Good info here, and of course the obligatory gun references which I personally find heart warming. Now, I can say the following - I know the alarm market very well from the R&D side and I chose a Visonic system for my home (knowing the market from the inside, I know very well why).

Visonic certainly have fine, proven systems, with a large variety of wireless sensors. I live in an apartment, I went Fort Knox on the place with a Visonic Powermax, magnetic sensors on the door, motion sensors in every room and recently installed two fire detectors. This is a Visonic system, for example: https://nextalarm.com/products.jsp;jsessionid=50E4E2A3927FE0C12AF3499499698EA1

The great thing about the wireless systems such as the Visonic is that you don't have to punch codes in, you have a remote fob which you use to arm/disarm (you still have a keypad if you need it). This has the advantage of no entrance delay, you disarm the system from outside the place.
This prevents the option of the burglars making a run to the system, it'll go off right when they enter.

Another great thing, and perhaps more important, is the option to have two zones in the system - one internal, one external. You can do a partial arming at night, such as doors, windows, living room etc. but not the bedroom or bathroom. Having this unholy siren go off gives you a good enough notice to pull out your Remington and go busting some caps.

Setting it up is pretty straightforward, I think that for a newcomer, it'll take you about 3-5 hours to hook up everything and configure the system.

Finally the system is entirely wireless with the exception of the panel (has a DC adapter and phone connection), so you can just rip out the sensors when you move out or have the bank reclaim your house.

I'd also add some WLAN cameras that record to an FTP on your computer, by the way. Can be had for $50-$70 and certainly act as a deterrent.

Given the peace of mind and ease of use, as well as the bonus fire protection, I wouldn't be without such a system ever.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
After a $30k insurance loss I am not taking chances again. Not to mention my dog was still a puppy and in a crate at the time, they covered him with one of my fire extingushers.

All my doors were open and luckily none of my three indoor only cats escaped.

If I have a fire chances are they will be there in time to save my pets as well.

It's cheap insurance. I paid less than a decent gaming rig and could be on the hook for only $108 a year if I didn't want a GSM backup.

I used to beige box houses as a prank when I was a kid. Taking out a phone line is easy...fortunately most thieves aren't too smart.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
not to mention you usually never know really all the stuff you lost. I keep finding things I am missing...
 

aldamon

Diamond Member
Aug 2, 2000
3,280
0
76
What experience do you have with security systems?

I'm talking about monitored home security systems. We had ADT and CPI systems and neither was worth a damn.

I agree that they are very limited to what they can help with, but, they are certainly not worthless.
Yes, ~90% of alarms were false (low battery in sensor, something inside moving near sensor, helium balloons notorious for this!) probably ~5% were caused because a moron left a door open, or armed the system and then went back into the store which caused the alarm to trip... And, maybe ~3-5% were legitimate breakins... of those breakins, around 20% of the time, the cops would catch the guy(s) responsible for the crimes... usually on the spot, or running away from the scene...
These posts are a contradiction. I believe 90% false alarms is actually a low number and shows that alarms are a waste of time for the majority of people and may be adding stress to an already overstressed police system. Crime inevitably happens in society and when it does I think people experience confirmation bias or over-react by getting some goofy system. I don't believe you need an alarm-monitoring company to make your house less desirable to a random criminal and an experienced criminal will find a way.

Now, maybe retail is different from residential
I'm sure it is. I would hope it is.


I was burglarized last year

alkemyst, I'm sorry for your loss but what measures had you taken with your house before it was burglarized? Did you have signs, stickers, good lighting, doors, windows, etc.? Do you disagree that these simple measures would have been enough to make your house a less desirable target? Your situation might be unique.
 
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gsellis

Diamond Member
Dec 4, 2003
6,061
0
0
Own your own alarm system and monitor it with a UL rated monitoring center. In GA, I use EMC Security. $17 a month, no contract. And if you did use wireless, it is only $10 a month more (asked as an option when we moved to cable phone system). One thing EMC recommended when we did the switch was to ask the cable provider to use a contractor certified in installing a phone system on an alarm system. I also then had to add an UPS on the phone modem.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
alkemyst, I'm sorry for your loss but what measures had you taken with your house before it was burglarized? Did you have signs, stickers, good lighting, doors, windows, etc.? Do you disagree that these simple measures would have been enough to make your house a less desirable target? Your situation might be unique.

Both my neighbor's and my burglary were during daylight. Between 8 and 12 noon.

I had no security stickers or alarm. My locks and windows were good, they tried to pry both my door and a window prior to entry and had to end up smashing a master bedroom window...someone cut themselves getting in as well but DNA showed nothing.

My neighbor had signs and window stickers...he was robbed first.

I think the best deterent as far as stickers go (and I have one in each window) is an active alarm permit sticker displayed.

I have three lighted signs now (front, back and workshop entrances).

The kicker was my signs arrived the day before my burglary, I had just got off the phone with the alarm company completeing my order when my call was interrupted by the police letting me know my home was broken into. All my stuff arrived the next day.
 

alkemyst

No Lifer
Feb 13, 2001
83,967
19
81
Own your own alarm system and monitor it with a UL rated monitoring center. In GA, I use EMC Security. $17 a month, no contract. And if you did use wireless, it is only $10 a month more (asked as an option when we moved to cable phone system). One thing EMC recommended when we did the switch was to ask the cable provider to use a contractor certified in installing a phone system on an alarm system. I also then had to add an UPS on the phone modem.

I am doing well with ProTech at only $8.95/month. It has to be paid all at once though for the year.

SECURE SYSTEMS PLUS, LLC
DBA PROTECH SYSTEMS
2428 BEAM ROAD
COLUMBUS, IN 47203
VOICE: 888-811-0727
 
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