Best Place to Buy a LCD

chiguy2891

Member
Jan 5, 2006
32
0
0
i'm looking to buy the samsung 940b monitor tonight and was wondering which is the best place to buy it from? i heard newegg has a bad return policy (8 dead pixels). does the store's return policy really matter since you always have the manufacturers warranty to fall back on? any help, suggestions, or input would be appreciated.
 

renethx

Golden Member
Apr 28, 2005
1,161
0
0
Buy.com is the best online retailer to buy LCDs unless you live in California. I have bought more than 150 items since 1999 from Buy.com. It is a first-rate seller. Their basic policy is "customer is always right", like Amazon.com. If you don't like a product, you can return it without restocking fee. If you feel it is defective (including incompatibility), click the "defective" button and a free UPS return shipping label appears instantly. My recent purchases are a MSI K8N Neo4 Platinum (returned as defective), two ABIT AX8, two ABIT AN8 Ultra (both returned as defective), two MSI K8NGM2-FID, three Leadtek TV tuners, two Antec NeoHE 430, and two Samsung 940B. All of them were delivered free in two days from their PA or NJ warehouse to my place in NJ. No problems at all. NewEgg's dead pixel policy is a joke when compared to Buy.com.
 

Toonces

Golden Member
Feb 5, 2000
1,690
0
76
look at NCIX.com too

they have a "no dead pixel" policy that costs 5% of the price of the monitor and allows you to RMA the LCD up to 3 times in two years if you find any dead or stuck pixels, even one.
 

mindless1

Diamond Member
Aug 11, 2001
8,201
1,500
126
I keep seeing people mentioning Newegg's dead pixel policy but has anyone gotten a current gen LCD with that many? It seems there are about 50X as many user posts mentioning this policy, as there are monitors with over 1 or 2 dead pixels. Never when this policy is mentioned, is the person one who actually HAS a monitor with them.

I guess I'm just wondering, even though nobody wants to get dead pixels, what makes anyone feel THEY shouldn't be the one to get them? Random luck of the draw, if you get some just accept it and realize the odds catch up to everyone, somebody else will get some other marginal product.

I buy on price mostly. If the price is real close then use other parameters but paying > 10% more only for some assurance that dead pixels constitute a valid RMA seems too high, IMO.
 

mindless1

Diamond Member
Aug 11, 2001
8,201
1,500
126
In general buy.com purchases can be a problem. They don't bother to keep realtime inventory so any popular/sale item may be sold out even though it clearly states "In stock" on the page. Personally, I consider it fraud, they have no justification to specifically put an "in stock" note up if they are not keeping the item IN STOCK when that note is appearing. That is, essentially, the whole core purpose of an "in stock" status.

Unfortunately, if you order something that isn't actually in stock, you may not (I usually didn't) get a notification of this either, you just wait, and wait, and wait, and check back on their 'site to see that it isn't shipping. Often the product page still says "in stock" too. How insulting. So eventually you cancel the order, wasting a lot of time.

On the other hand if they happen to actually HAVE what you order at a warehouse, the prodcess is smooth enough. In my mind that just isn't good enogh, if I order a part that says "in stock" or am not notified about the lack of stock the same or early next business day, they become an unreliable source. I suppose my main point is, if you are anxious to get it, buy elsewhere or check back frequently keeping in mind that you may need to cancel and reorder elsewhere- just be sure to cancel FIRST, and let some time go by to be sure they didn't then ship the order and fail to update the order status page. I've heard of that happening several times.
 

Compellor

Senior member
Oct 1, 2000
889
0
0
I bought one from ZZF and it only has one stuck pixel near the far right edge of the screen. Their policy is 2 dead/stuck pixels plus a 15% restocking fee if you decide to return or exchange it. Not that great, but at least it's better than newegg.
 

chiguy2891

Member
Jan 5, 2006
32
0
0
thanks for all the input. i ended up ordering from buy.com. the 940b came to $313.99 shipped plus a $20 rebate to bring it to $293.99 and none of the other places were even close to that. newegg was $344.49 and zzf was $338.99.
 
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