Originally posted by: labgeek
Take a printout of the rules from their own website with you... If they give you grief ask them to point out WHERE it says that. Make sure it has the URL, and that day's date so they can't claim it's been changed.
Claim - $3 limit applies to games
Counter - "video games" is specified in the "limit 3 of any title" line. Why is it specified there, and not on the $3 limit line if that were the case. CD's and DVD's are <$20 items, games are often MUCH higher.
Claim - limit qty 3 BB Bucks per title
Counter - The line limits the purchasing of 3 copies of ANY 1 title. It does NOT say that you can only use 3 BB Bucks "slips" per a title. Read that line carefully - I got it wrong the 1st time I looked at it. The line is "Limit 3
of any 1 CD, DVD or video game title per store visit." NOT Limit 3 (certificates)
ON any 1 CD, DVD or video game title per store visit.
Claim - Corporate has changed the rules.
Counter - present your printout and ask why their own website has not been update
IF this were true. (it's a bs answer when they have nothing to back themselves up)
URL to Best Buy's own webpage with Terms and Conditions:
http://www.bestbuy.com/site/olspage.jsp...2101&type=page&contentId=1127211377441
Just realize you're going to be arguing semantics with a cashier and/or manager... It might be an exercise in futility.
I'd like to hear what other objections they raise so that we may be better prepared for them next time... So if you go and they cause problems, please post it here.