News Blizzcon 2019 PSA

pandemonium

Golden Member
Mar 17, 2011
1,777
76
91
I wasn't sure where to put this, but I wanted to broadly warn as many as possible those that may be impacted and figured this may be the best place to do so. My apologies in advance if the location of this post is inappropriate.

Apparently Blizzcon this year is requiring use of a phone to enter and access checkpoints. There's an app they're requiring for that function and...

Well, it's not pretty.

Since no one seems to be going to the link and actually reading the cause for concern, for your convenience:

Took a glance at the AXS App permissions... It's... Bad. Spyware level bad.
Contacts
read your contacts

Location
approximate location (network-based)
precise location (GPS and network-based)

Camera
take pictures and videos

Wi-Fi connection information
view Wi-Fi connections

Other
receive data from Internet
view network connections
pair with Bluetooth devices
full network access
prevent device from sleeping
view network connections
read battery statistics
pair with Bluetooth devices
access Bluetooth settings
full network access
run at startup
control vibration
prevent device from sleeping
modify system settings

Wow. So the bluetooth permissions are going to be used to track you as you walk around the event. There will be bluetooth beacons hidden in places and your phone will detect them and the app will know where in the venue you are located even if your GPS is off. The same goes for Wifi Connections at key locations at the Venue. This is fairly common for medium and large venues. It gives the venue information on what was popular, how long people stayed in various areas, etc. But just because it is common doesn't mean this type of tracking is "ok", especially when that information is given out to companies that are not hosting the even. Most people have no idea this happens or how common it is.
The "Adjust System Settings" permission allows it to do things like... Turn on your GPS, turn on your wifi, turn on your bluetooth. Run at startup ensures it's background services will be up and running at all times, which can be used for tracking. Full network Access allows the app to send all of the tracking information out to the internet, including a list of every one of your contacts, your location history since the app was installed, the history of what wifi networks were in range since the app was installed, and your history of all of the bluetooth beacons placed around the event that you walked in range of.
Edit 1: The Full Network Access Permission is listed twice, which is odd. Additionally, you don't need "receive data from the internet" when you have "Full Network Access".
Edit 2: Blizzard... seriously what's going on here? Of all the ticket apps you choose the worst one with the most tracking?
Edit 3: Blue Post here says you can use the "Solutions Desk" if something is preventing you from using the App. I suggest using the Solutions Desk!
Edit 4: Final edit for today, I'm going to bed. I did some searching around and found numerous articles about what the app takes, and who it sends it to. In short, the most thorough write-up I found in about 30 minutes of searching states that
the app scrapes of ton of data from your phone, including your first and last name, precise location (as determined by GPS, WiFi, and other means), how often the app is used, what content is viewed using the app, which ads are clicked, what purchases are made (and not made), a user’s personal advertising identifier, IP address, operating system, device make and model, billing address, credit card number, security code, mailing address, phone number, and email address. It doesn't say that it also takes your contacts but it would be trivial to do so. AXS's privacy statement says that they share/sell the information with a LOT of other companies (more details in the article I linked).
Edit 5: /u/Raytraced421 posted an excerpt of the Privacy Policy. Take a look at his post to read the whole section of what is taken and who it is sent to. The Privacy Policy mirrors what is stated in the article I linked in Edit 4. They disguise their intentions as being useful to the user, example: Show you discounts in a food court at your venue, but if you look past the PR they say that they are tracking your every move and share that with third parties, including personal identifying information. They also state that they save a profile on you and add to it as you use the app.

DO NOT INSTALL THE APP, GO TO THE SOLUTIONS DESK.
 
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Stg-Flame

Diamond Member
Mar 10, 2007
3,578
519
126
What the hell is Blizzard doing? Have they given 100% of all control and thought processes to Tencent? It actually pains me to see such a once-great company fall so far down.
 

KMFJD

Lifer
Aug 11, 2005
30,031
45,270
136
is the stink that they are making attendees use a smartphone app?

 

Stg-Flame

Diamond Member
Mar 10, 2007
3,578
519
126
It's the fact that the app is basically just colorful spyware that mines your device for data to sell to third parties. It's also the fact that they are making this mandatory just to get in whereas other conventions (much larger ones) will ask that you use a tracker app to help them in the future. My buddy told me the last one he went to, they gave you free stuff if you used their app (which only tracked your location and nothing else and required no permissions other than GPS) just so they could see how long you stayed at X vendor or how many times you went to go check out the Y display. Basically they just wanted to know what the hot displays were at that convention and what was ignored so they could give people a better experience. What Blizzard is doing is just shady all around.
 

Aikouka

Lifer
Nov 27, 2001
30,383
912
126
I'm pretty sure the app is only required to display a QR code, which is required to pick up your tickets. That's it. You don't need it to enter the convention. That will still be handled by your badge.

As for things to complain about, how about BlizzCon's price tag of $230? I believe it was $125 when I went back in '08, and even with nearly double the cost... there still isn't much more to it. I'd be tempted to go again, but I can get to Dragon-Con a lot easier, and there's a ton to do there over four days for $115. BlizzCon is literally half the duration for twice the cost.

...thinking about it, I'm pretty sure I complain about the cost every year. Darn thing just keeps going up and up, and it's hard to see what value you get from the increase.
 
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