Glavinsolo
Platinum Member
- Sep 2, 2004
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Originally posted by: szechuanpork
blockbuster has recently gotten rid of their telephone customer support. and, their website has not been updated for a while now. on top of that my queue of over 85 movies--about half are available now ??? this is bad.
Originally posted by: Naustica
I signed up for the free trial but there is no way I'm staying on once the trial is up. Turnaround times are beyond terrible and more than half of the titles in my queue are short or long wait. They want me to become a paying customer with this kind of service? I mean at least at Netflix, they're really nice to you during your trial and first month or two. Almost any movie is available and turnaround time is basically nonexistent during this period. Of course that changes the longer you stay with them and they start playing games with you but Netflix is great during the trial and about the first month.
BB really needs to get its act together if they really want to compete with Netflix. I thought I would give BB a chance and try them out but they really have long ways to go to even match Netflix. Thank goodness I'm on the free trial. If I was actually paying for this kind of service from BB, I would be pissed.
Originally posted by: tedkelly
Well, for better or worse I found that the time estimates were usually completely wrong. They became available a lot quicker than expected.
Put some of the stuff with a wait at the top of the queue and see what actually happens - don't evaluate the service just based on the info on the Queue page.