Bluetooth Help!

[wpd7]

Just got a Logitech dinovo and love it. Setup was painless and flawless.

Untill I shut down my PC yesterday. When I booted back up, the mouse was functional (controlling the cursor), but the keyboard was not. I fiddled with the reconnect mechanism and disconnecting the dinovo, mimicking the brand new install process and after about 10 minutes of fiddling and god knows how many reboots later, it started working and connected.

On login to Windows XP Pro SP2, the Logitech software wanted me to "reconnect" the keyboard.

Thought it was maybe the batteries, so today I swapped the batteries out with a new set on the keyboard, but the same thing happened.

Now every time, the mouse is flawless, I assume the media pad is connected the whole time too since I never have to fiddle with it to get it to work. Just the keyboard. Also it never fails that when I start fiddling with the connect buttons in order to get the keyboard to work the mouse will disconnect itself and I will basically have to fiddle around to get the mouse and keyboard to connect to the Bluetooth hub again even though on boot, the mouse was working fine.

After I get into the OS and reconnect the keyboard per the Logiteh software, everything works flawlessly- until I shutdown next time. Restarts do not affect the connection.

Any ideas? Can't seem to find the issue on the web or I'm looking in the wrong place.

Also on install, the Logitech software mentioned that the Microsoft bluetooth component has already been installed and that it would not install the Logitech one.

Also, the devices doesn't show up as bluetooth, but HID devices on hardware.

 

[NapalmDef]

I recieved the Dinovo for xmas, and have been having the SAME problems wpd7. I've readforums all across the internet, aswell as Logitechs useless support site on this very same issue. I have concluded that it is nothing more than the Dinovo's firmware that is to blame. Until Logitech decides to support these issues with a firmware upgrade, there doesn't seem to be a solid solution.

However, I often lose patience! If anyone has a SOLID solution to this disconnect issue please post. BUMPERZ!

 

[Alptraum]

Do you have the setpoint update for SP2? My Dinovo has worked fine with SP2 since installed that patch.

 

[NapalmDef]

Yes Alptraum, that was one of the first things I tried, thanks for the suggestion.

Did you experience the same disconnect problems before you installed the new SetPoint?

I love this keyboard combo so much, I want it to work!

I am running XP MCE, I wonder if that may have a compatibility issue?

 

[Alptraum]

Originally posted by: NapalmDef
Yes Alptraum, that was one of the first things I tried, thanks for the suggestion.

Did you experience the same disconnect problems before you installed the new SetPoint?

I love this keyboard combo so much, I want it to work!

I am running XP MCE, I wonder if that may have a compatibility issue?

I wouldn't think that Media Center Edition would cause that, but since I run XP Pro I can't say for sure. The only problem I had was that it would not install correctly without the SP2 patch. Once I put that on though it worked fine. What version of set point are you using?

 

[NapalmDef]

2.22 build 124

Yeh I don't see how MCE would cause any issues.