Boeing problems...

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Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
Has the Pea&Nut gallery seen this?

Boeing overwrote surveillance footage of door plug repair, NTSB chair says

ABC|4 hours ago
Boeing overwrote surveillance footage from the repair facility where a door plug was reinstalled ahead of the blowout on an Alaska Airlines flight earlier this year.


.
That headline seems overly sensational. I'm sure most companies override their months old security footage. I also really really doubt the video was good enough to see much, they don't have cameras inside the planes. Probably some camera up in the 80 foot tall ceiling.
 

itsmydamnation

Platinum Member
Feb 6, 2011
2,978
3,656
136
That headline seems overly sensational. I'm sure most companies override their months old security footage. I also really really doubt the video was good enough to see much, they don't have cameras inside the planes. Probably some camera up in the 80 foot tall ceiling.
Not in air safety you don't.

I work IT infrastructure in a air safety field . My requirements in effect everything is kept forever.
 

uallas5

Golden Member
Jun 3, 2005
1,510
1,704
136
Yesterday it was the Dreamliner's turn. A "technical problem" caused a Latam flight from Australia to New Zealand to suddenly lose altitude, 50 passengers and crew were injured. One of the pilot's reportedly told a passenger that all the controls "suddenly went dark."


One woman on the flight said she experienced a “quick little drop” during the flight.
“I used to be a flight attendant and this is the first time I’ve ever . . . the whole plane just froze,” she said.



After the flight landed, passenger Brian Jokat told CNN that he spoke to the pilot, who he said told him: "My gauges just kind of went blank on me."

Jokat told CNN that he had been sleeping when the plane "dropped something to the effect of 500 feet instantly."

Opening his eyes, he said he saw "various individuals at the top of the plane. Just stuck to the roof and then they fell to the floor."

"And then I just realized I'm not in a movie, this is actually for real," he said.
The "technical issue" that is being pointed to is a switch on the pilot's seat that may have inadvertently been pressed by a flight attendant. The switch activates a motor which powers the chair forward and would have caused the pilot to push the yoke forward causing the aircraft to dive suddenly. The switch has a cover that can come loose and pressure on the cover will activate the switch. It was the reason behind a service bulletin in 2017.

 

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
Another day another Boeing passenger plane in the news.
16 year old aircraft, likely a maintenance issue. Either from not properly installing the panel or missing that the panel had been damaged. Those types of panels can get water in them then freeze at altitude. Do that enough times the panel fails.

Edit: It is actually over 25 years old.
 
Last edited:

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
Not in air safety you don't.

I work IT infrastructure in a air safety field . My requirements in effect everything is kept forever.
Well that isn't reality. The airline I worked for dumped most records after a year. OEMs also don't have a requirement to maintain records forever. Further this was almost definitely a security camera, not a camera used for any type of quality control.

If aviation actually kept records forever my job would be infinity easier, in reality even design information can be very hard to come by, much less build data.
 

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
The "technical issue" that is being pointed to is a switch on the pilot's seat that may have inadvertently been pressed by a flight attendant. The switch activates a motor which powers the chair forward and would have caused the pilot to push the yoke forward causing the aircraft to dive suddenly. The switch has a cover that can come loose and pressure on the cover will activate the switch. It was the reason behind a service bulletin in 2017.

So more than likely the "all the instruments went blank" was bullshit. Airline not implemented recommended maintenance plus pilot error.
 

itsmydamnation

Platinum Member
Feb 6, 2011
2,978
3,656
136
Well that isn't reality. The airline I worked for dumped most records after a year. OEMs also don't have a requirement to maintain records forever. Further this was almost definitely a security camera, not a camera used for any type of quality control.

If aviation actually kept records forever my job would be infinity easier, in reality even design information can be very hard to come by, much less build data.
I wonder if it's country specific thing , I've worked for two safety critical organisations one aviation based the other naval and both we had to keep all data.
 

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
I wonder if it's country specific thing , I've worked for two safety critical organisations one aviation based the other naval and both we had to keep all data.
What country are you in? IIRC correctly, Boeing only has to maintain build records for 7 years.

Truely keeping everything is an insane amount of data. It might also be that the records you work on are required forever. Things like landing gear and engine rotor maintenance records are required to be kept until the part is destroyed.
 

feralkid

Lifer
Jan 28, 2002
16,647
4,766
136
What country are you in? IIRC correctly, Boeing only has to maintain build records for 7 years.

Truely keeping everything is an insane amount of data. It might also be that the records you work on are required forever. Things like landing gear and engine rotor maintenance records are required to be kept until the part is destroyed.


Which won't take long if Boeing insists on continuing down this path.
 

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
Which won't take long if Boeing insists on continuing down this path.
I've been around aircraft manufacturering and maintenance for 20 years. I have never seen a camera being used to film work being completed or used for QC. I have used security camera video for mishap investigations, but that was video recorded at the same time as the mishap or earlier that day, not months earlier. And even then you can't tell what individual people did.

It appears that an undocumented repair was done and Boeing legitimately doesn't know who worked it. In the long run, I think that will be much worse for Boeing than if they had the records regardless of what those records showed. You don't touch a plane without paperwork.
 

skyking

Lifer
Nov 21, 2001
22,453
5,469
146
Not in air safety you don't.

I work IT infrastructure in a air safety field . My requirements in effect everything is kept forever.
The cameras in the shop are to record accidents, and they are overwritten as a matter of course. It's not like Las Vegas with a bunch of cameras and operators up in a booth.
 

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
NTSB Chair Jennifer Homendy wrote Wednesday in a letter to leaders of the Senate Commerce, Science, and Transportation Committee. "Boeing has informed us that they are unable to find the records documenting this work. A verbal request was made by our investigators for security camera footage to help obtain this information; however, they were informed the footage was overwritten. The absence of those records will complicate the NTSB's investigation moving forward."

A Boeing spokesperson told Ars today that under the company's standard practice, "video recordings are maintained on a rolling 30-day basis" before being overwritten. The NTSB's preliminary report on the investigation said the airplane was delivered to Alaska Airlines on October 31, 2023, after a repair in a Boeing factory. On January 5, the plane was forced to return to Portland International Airport in Oregon when a passenger door plug blew off the aircraft during flight.

NTSB specifically asked for security cameras and Boeing says those roll every 30 days. This wasn't a QC cam.

 
Reactions: skyking

Zorba

Lifer
Oct 22, 1999
15,395
11,004
136
Sure, as soon as shit stops falling off of them.
Go look at avherald.com, same stuff happens on Airbus planes everyday. The door plug was a major quality escape from Boeing. Nearly all this other stuff is either normal or shitty United maintenance. Boeing doesn't change tires, inspect or install wing to body fairings on 25 yo aircraft, or taxi aircraft off of runways. Latam decided not to implement a service bulletin from 7 years ago and that pilot decided to push forward on the yoke instead of hitting the seat kill switch (or at least not pushing forward on the yoke).

The 2 year old Blazer with a broken tie rod I saw a couple of weeks ago is a bigger danger is the public than this panel breaking apart in flight. Of course panels shouldn't come apart in flight, that is why they are supposed to be inspected and installed correctly.
 

Fenixgoon

Lifer
Jun 30, 2003
32,396
11,417
136
People don't believe me when I tell them this but just add those numbers up.

7+3+7=17=1+7=8

That eight is why it's kinda cursed.

Election date when Trump got elected? Happened on November 8.
8 is also the number of khorne, who cares not from where the blood flows. blood for the blood god!
(this is a reference to Warhammer 40k, in case anyone is wondering WTF i'm talking about)
 

[DHT]Osiris

Lifer
Dec 15, 2015
15,680
14,209
146
Just make sure you’re blaming the correct party.
Go look at avherald.com, same stuff happens on Airbus planes everyday. The door plug was a major quality escape from Boeing. Nearly all this other stuff is either normal or shitty United maintenance. Boeing doesn't change tires, inspect or install wing to body fairings on 25 yo aircraft, or taxi aircraft off of runways. Latam decided not to implement a service bulletin from 7 years ago and that pilot decided to push forward on the yoke instead of hitting the seat kill switch (or at least not pushing forward on the yoke).

The 2 year old Blazer with a broken tie rod I saw a couple of weeks ago is a bigger danger is the public than this panel breaking apart in flight. Of course panels shouldn't come apart in flight, that is why they are supposed to be inspected and installed correctly.
There's a principal within humans where we tend to attribute the quality of a good based on who claims to be responsible for it, rather than who we provide responsibility to. You see this with cars as well as aircraft. In the case of these aircraft, I blame the mfg for a lack of proper enforcement of QC and maintenance protocols. Latam should not be permitted to operate on Boeing aircraft if they fail to implement a service bulletin from a year ago, much less 7.

But that's just me.
 
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