Boot Problems - RMA'd Mobo

[ClemsonJim]

I originally posted this in Hardware, but it should be in Tech Support. Yesterday, I received a replacement mobo from MSI for my 655-Max; the one I received now has HT. The reason I sent it in for an RMA was because the DIMM 1 slot would not read any memory.

When I hooked up my replacement mobo, it booted up, then went to "CMOS battery low". I picked the option to restore standard settings and Windows loaded. For some odd reason, my VGA drivers weren't loading up any more and the "found new hardware" message came up. I restarted my computer, but nothing comes up at all now. I tried clearing the CMOS, but that hasn't worked. The computer no longer beeps when I power up. All fans and the hard drive are spinning. I have an Antec 400W power supply.

I tried removing the mobo from the case and starting it on cardboard; reseating all memory and and the video card; I bought a new battery for the mobo. None of these things have helped at all. I would try a clean install, but the computer won't boot, so that's not an option at the moment. Any help would be greatly appreciated, as MSI tech support is a joke.

 

[Wolfie]

No beeps at all? Hrm, usualy when there is a problem with something, it would at least beep. Have you tried a different vid card? Reason why I pick this is because that was one of the first signs that you where having issues. I guess that is where I would start. Try booting with the min requirements.

 

[ClemsonJim]

I thought I'd give it another try before requesting another RMA and it booted up just fine. There is still one problem. Whenever I attempt to shutdown the computer, it just sits there and says " windows is shutting down". Everything works fine when I select Restart rather than Shutdown. I tried Windows Repair, but that didn't do anything. Any help would be appreciated. Thanks.

 

[Fern]

I'm prolly wrong here, but seems I read about a "fix" for that shut down problem. Check MS or a website for your specific mobo.

Good Luck, rma'ing gets old

 

[ClemsonJim]

Thanks Fern, I found a site similar to what you are talking about so I'll give it a shot when I get back in town.