Bought a new home, leaky roof - advice?

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
You're pretty much SOL. It's your house now.

What probably happened is they didn't replace the roof at all. You'd have to check the documents from your closing/inspection to see if there's anything written that says they did.

-edit-
The roofer who looked at it could tell you if it was replaced and also where your leak is coming from. Those water stains were there for a reason - there was a leak.
 
Last edited:

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
You're pretty much SOL. It's your house now.

What probably happened is they didn't replace the roof at all. You'd have to check the documents from your closing/inspection to see if there's anything written that says they did.

Exactly what I was thinking... or.... I also noticed that in her email signature (previous owner) it says she works for ******** Construction Group as Senior Admin Assistant.

Maybe they had someone within her company work on it dirt cheap and she doesn't want to get them involved w/ the hassle.
 

xanis

Lifer
Sep 11, 2005
17,571
8
0
Do you have a copy of a document you signed with the roof information on it?

If not, you might be screwed. :/
 

krylon

Diamond Member
Nov 17, 2001
3,928
4
81
If there is no evidence of hail damage, they won't repair it under warranty.
 

edro

Lifer
Apr 5, 2002
24,328
68
91
Do you have the original property disclosure form where the seller must disclose known issues with the house?

What did it say about the roof leaks?
 

Ausm

Lifer
Oct 9, 1999
25,215
14
81
Did you have your house inspected by a professional before buying the home?
 

rudder

Lifer
Nov 9, 2000
19,441
86
91
You're pretty much SOL. It's your house now.

That is why you pay for a reputable inspector to look everything over. The warranty may not be transferable. Just do everything you can to avoid using insurance and save it for big jobs. If you use your insurance twice they will drop you and any other company picking up your policy will jack up the price for at least a year.
 
Last edited:

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
Yes, we had a home inspection from a reputable inspector. The seller never said there was any problems with the roof at all, but I have proof in writing that a claim was filed on the roof for hail damage in 2006. One of the previous owners just left me a voicemail... finally, after 2 weeks. He mentioned the roof being "repaired". Funny, I have the original flyer where it states the roof is new at only 3 years old (when we bought it). I will have to investigate further and see what I can do.
 

Gulzakar

Diamond Member
Oct 9, 1999
3,074
0
0
Roofs usually come with a transferable warranty, though, if the inspector approved the roof at time of purchase, and the roof was faulty, then it's the inspectors fault and would need to be covered under his insurance.

At the same time, you'd need to prove nothing has happened since the repair, which would be tough.
 

mshan

Diamond Member
Nov 16, 2004
7,868
0
71
Is it possible that leak was due to problem with repair itself (e. g. improperly installed new flashing?), and that leak got bad enough to point that puddle of water above drywall finally caved in? (i.e . previously, leak was there, but drywall was still intact and strong enough that all you saw was water stain, even though more significant problem really lurked above?
 

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
Is it possible that leak was due to problem with repair itself (e. g. improperly installed new flashing?), and that leak got bad enough to point that puddle of water above drywall finally caved in? (i.e . previously, leak was there, but drywall was still intact and strong enough that all you saw was water stain, even though more significant problem really lurked above?

It could very well be. The major leak is coming from the flashing and building up water in the corner of our living room ceiling. We have to have the drywall replaced and everything repainted inside. It's quite the job. Funny how our neighbors have NO leaks whatsoever... but because they have minor hail damage, Allstate is not only replacing their roof, they're also replacing 2 Windows, garage doors, and part of their siding. It all depends on the adjustor you get. We've had a second opinion and all they will do is repair it in spots. They gave us a check for an additional $250 to cover roof repair. Seriously, $250... maybe we can have a McDonalds party w/ that money. I don't even plan on cashing it b/c I'd rather have the original roofers take a look first.
 

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
Roofs usually come with a transferable warranty, though, if the inspector approved the roof at time of purchase, and the roof was faulty, then it's the inspectors fault and would need to be covered under his insurance.

At the same time, you'd need to prove nothing has happened since the repair, which would be tough.

Our inspector gave us a 90 day warranty so no go there. The problems really didn't show up until the heavy rain hit us here in Atlanta.
 

Strk

Lifer
Nov 23, 2003
10,198
4
76
It could very well be. The major leak is coming from the flashing and building up water in the corner of our living room ceiling. We have to have the drywall replaced and everything repainted inside. It's quite the job. Funny how our neighbors have NO leaks whatsoever... but because they have minor hail damage, Allstate is not only replacing their roof, they're also replacing 2 Windows, garage doors, and part of their siding. It all depends on the adjustor you get. We've had a second opinion and all they will do is repair it in spots. They gave us a check for an additional $250 to cover roof repair. Seriously, $250... maybe we can have a McDonalds party w/ that money. I don't even plan on cashing it b/c I'd rather have the original roofers take a look first.

If it's just the flashing, just get a can of Flashmaster from HD and fix it.
 

SphinxnihpS

Diamond Member
Feb 17, 2005
8,368
25
91
It could very well be. The major leak is coming from the flashing and building up water in the corner of our living room ceiling. We have to have the drywall replaced and everything repainted inside. It's quite the job. Funny how our neighbors have NO leaks whatsoever... but because they have minor hail damage, Allstate is not only replacing their roof, they're also replacing 2 Windows, garage doors, and part of their siding. It all depends on the adjustor you get. We've had a second opinion and all they will do is repair it in spots. They gave us a check for an additional $250 to cover roof repair. Seriously, $250... maybe we can have a McDonalds party w/ that money. I don't even plan on cashing it b/c I'd rather have the original roofers take a look first.

You just got a huge lesson in insurance contract language. Covered losses/excluded losses. If you would have asked first, I would have told you not to even bother with the claim. In fact, I am shocked they gave you a penny for the roof. The damage is clearly wear and tear and/or material defect (ice dams?), and specifically excluded. Next time you want to file a homeowner's claim, PM me and I will give you the straight dope.

Edit: Just read Atlanta which you wrote as I typed, so obviously not ice dams.

P.S. If you can PROVE hail damage, you can force a claim under the previous owner's insurance coverage. Homeowner's insurance covers a specific time period. This will be quite the legal wrangle though and all paid for up front by you, so probably not worth it. I have never once known hail damage itself to cause roof leaks unless the hail is large and forceful enough to break roof deck (this can happen, but not in Atlanta, try Kansas). Hail generally just shortens the lifespan of composite roofing materials, and does only cosmetic damage to wood and metal.
 
Last edited:

mshan

Diamond Member
Nov 16, 2004
7,868
0
71
Fix the leak ASAP, even if you have to pay a couple hundred dollars out of pocket (personally, I would have professional roofer do this so it is definitively fixed, hopefully).

Drywall repairs can come later, but you want to stop leak now and let everything dry out.

Obviously need to check for mold, too.




edit: If source of leak isn't obvious, roofing repair man might get up on roof with water hose, turn on water, and have helper find source of leak from attic, then just hopefully caulk up the leak properly.
 
Last edited:

Sea Moose

Diamond Member
May 12, 2009
6,936
7
76
Have you bothered going into the ceiling cavity to have a look? (or are you an office worker and roof spaces are icky!)
 

geno

Lifer
Dec 26, 1999
25,074
4
0
Sphinx, Is there any reason you'd say don't bother filing a claim, even if his insurance company awards him money for repairs?
 

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
Have you bothered going into the ceiling cavity to have a look? (or are you an office worker and roof spaces are icky!)

Yes, I've been in the attic but it's a very steep pitch on the roof and the water is collecting in a cavity that even my cat could not fit into. I'm curious to see how they will tackle this job actually. I'm also worried about mold, considering that this problem could have been going on for a while now (even before we moved in).

Update on the situation: I talked w/ the previous homeowners and while they still cannot remember the company that replaced the roof - they did tell me the same company replaced many roofs throughout our neighborhood as recommended by our HOA. So now I'm waiting for the HOA members to get back w/ me w/ some info. If I don't hear anything within a few days I'm just gonna say screw it bite the bullet to get everything done correctly. It's just not worth the hassle of waiting it out, leading to bigger problems.
 

SphinxnihpS

Diamond Member
Feb 17, 2005
8,368
25
91
Sphinx, Is there any reason you'd say don't bother filing a claim, even if his insurance company awards him money for repairs?

The actual source of the problem is not covered (the leaking roof). Continuous and repeated seepage or leakage, wear and tear, material defect or construction defects are specifically excluded from HO policies. For the roof to be covered there would need to be damage of an unfortuitous nature, i.e. lightning strike, wind damage, etc. not improper flashing. Like I said I am surprised that Allstate even gave him a penny for the actual roofing repairs (if that was communicated correctly).

The damage to the interior is covered, but the OP has a $1000 deductible. Repairs are not likely to exceed this amount by much. If they are the contractor is hosing someone.

If there is mold, that is also specifically excluded.

Filing claims is bad for business, so you imperil yourself to being dropped. This is the main reason not to file frivolous claims.

If you fix the inside and not the problem, and it happens again, you will hit the continuous and repeated exclusion.
 

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
The actual source of the problem is not covered (the leaking roof). Continuous and repeated seepage or leakage, wear and tear, material defect or construction defects are specifically excluded from HO policies. For the roof to be covered there would need to be damage of an unfortuitous nature, i.e. lightning strike, wind damage, etc. not improper flashing. Like I said I am surprised that Allstate even gave him a penny for the actual roofing repairs (if that was communicated correctly).

The damage to the interior is covered, but the OP has a $1000 deductible. Repairs are not likely to exceed this amount by much. If they are the contractor is hosing someone.

If there is mold, that is also specifically excluded.

Filing claims is bad for business, so you imperil yourself to being dropped. This is the main reason not to file frivolous claims.

If you fix the inside and not the problem, and it happens again, you will hit the continuous and repeated exclusion.

When the first adjustor came out, he actually said they'd only cover the internal damage through the claim - it was filed as rain damage, but I had them check for hail spots.

This is not a frivolous claim on my part however... this is leading to a big problem if not taken care of immediately. If I had 3k laying around, I'd gladly pay the amount to avoid the claim and insurance rates going up. But it's Christmas time and I'm pinching pennies - no bonus either.

We pay $600/year for Homeowners insurance coverage so why not file a claim under the circumstances? The total internal and external repairs runs about $3000 (just checked the estimate).

I mentioned improper flashing installation because it may be a culprit for one of the leaks... but I'm no expert that's why I'm not a roofer. I'm not sure if the flashing was replaced along w/ the new roof. If it was, I'm hoping we're covered over a transferable warranty (if that is included).
 
Last edited:
sale-70-410-exam    | Exam-200-125-pdf    | we-sale-70-410-exam    | hot-sale-70-410-exam    | Latest-exam-700-603-Dumps    | Dumps-98-363-exams-date    | Certs-200-125-date    | Dumps-300-075-exams-date    | hot-sale-book-C8010-726-book    | Hot-Sale-200-310-Exam    | Exam-Description-200-310-dumps?    | hot-sale-book-200-125-book    | Latest-Updated-300-209-Exam    | Dumps-210-260-exams-date    | Download-200-125-Exam-PDF    | Exam-Description-300-101-dumps    | Certs-300-101-date    | Hot-Sale-300-075-Exam    | Latest-exam-200-125-Dumps    | Exam-Description-200-125-dumps    | Latest-Updated-300-075-Exam    | hot-sale-book-210-260-book    | Dumps-200-901-exams-date    | Certs-200-901-date    | Latest-exam-1Z0-062-Dumps    | Hot-Sale-1Z0-062-Exam    | Certs-CSSLP-date    | 100%-Pass-70-383-Exams    | Latest-JN0-360-real-exam-questions    | 100%-Pass-4A0-100-Real-Exam-Questions    | Dumps-300-135-exams-date    | Passed-200-105-Tech-Exams    | Latest-Updated-200-310-Exam    | Download-300-070-Exam-PDF    | Hot-Sale-JN0-360-Exam    | 100%-Pass-JN0-360-Exams    | 100%-Pass-JN0-360-Real-Exam-Questions    | Dumps-JN0-360-exams-date    | Exam-Description-1Z0-876-dumps    | Latest-exam-1Z0-876-Dumps    | Dumps-HPE0-Y53-exams-date    | 2017-Latest-HPE0-Y53-Exam    | 100%-Pass-HPE0-Y53-Real-Exam-Questions    | Pass-4A0-100-Exam    | Latest-4A0-100-Questions    | Dumps-98-365-exams-date    | 2017-Latest-98-365-Exam    | 100%-Pass-VCS-254-Exams    | 2017-Latest-VCS-273-Exam    | Dumps-200-355-exams-date    | 2017-Latest-300-320-Exam    | Pass-300-101-Exam    | 100%-Pass-300-115-Exams    |
http://www.portvapes.co.uk/    | http://www.portvapes.co.uk/    |