BRAG and MOAN both..
BRAG first : Had my 8500LE just crap out on me out of the blue. Was under Future Shops warranty and after some convincing the clueless rep that the 9600SE wasn't really comparable/better than the 8500, they gave me a 9800 pro for it! (the next best card they had in store).
MOAN: On coming home, installing vid card found out mainboard had died
BRAG first : Had my 8500LE just crap out on me out of the blue. Was under Future Shops warranty and after some convincing the clueless rep that the 9600SE wasn't really comparable/better than the 8500, they gave me a 9800 pro for it! (the next best card they had in store).
MOAN: On coming home, installing vid card found out mainboard had died