Agreed. Fuji's in the crap house in my books now. I'm still waiting on two rebates from August. I haven't got around to calling them yet but will try to do so today.
Originally posted by: beatle
I just got off the phone about FOUR different rebates:
$15 from Viking
$20 from OD
$18 from Fuji
$15 from Fuji
The Viking rep was extremely rude when I told her it had been 12 weeks since I submitted my rebate (I'm always polite, however). She told me that it went out 12/1. When I told her that it is now 12/10 and my rebate still hasn't arrived she said I have to wait 60 days for them to send me a new rebate check. WTF is that? Just cancel the bloody check and send a new one.
The OD rep was polite and courteous. I at least appreciate this, but I don't appreciate waiting 12+ weeks for my check. It also went out 12/1, but went out "bulk mail" which means I should allow 15 business days for delivery (what the hell could take so long?)
Fuji has "lost" BOTH of my rebates, submitted at different times for different offers. I faxed them copies of my rebate form, receipt, and UPC over 3 weeks ago. When I called this time, they said they had spelled my name wrong and that it will go out this week or next week. I have a feeling I'll be calling again. They also "lost" my second rebate submission (different offer, mind you) which I'll have to fax in today. The rep online said it would be a couple weeks after he approved it, but couldn't give me a clear date. I'll be calling in another 2-3 weeks, no doubt. What a nightmare! I'd had nothing but good luck with rebates prior to these.
Moral of the story: keep a record of EVERYTHING and stick to your guns! I'm going after the manager next time I call these places.
Originally posted by: riceknight
Completely agree with you, though i'm on the East side. Tryin to guess which warehouse u're gonna get from is quite annoying. I wish they had a better system.
Originally posted by: ZoNtO
I went to Best Buy a couple of weeks ago to look at some DVD burners (it was on 12/12/03 I believe). I saw a price tag for 64.99 and about 4 Memorex Dual Format DVD Burners above the tag on the shelf. I was like WHOA but when I looked, the tag was for a 16x DVD-ROM drive so I was rather disappointed... Now a little off the point, but necessary to the story, you must know that I work at CompUSA as a cashier. When there is a tag wrong for an item and if you get the right manager, they will change the price of the item to the one on the tag. I thought what the heck and took up the drive to the cashier. She rang it out and it came up as 149.99 and I told her the tag said 64.99 back on the shelf. She requested to have a sales associate get the tag for me and bring it up to her, so I proceeded to do so. I asked a guy stocking stuff back there what was up with the drive, and he said he didn't know why it was ringing up so much. He gave me the tag and I took it up to the cashier. After trying to find a 'model number' on the drive and not being able to do so, she called another cashier over and they both looked at the tag and the burner. After what seemed like forever, he said to just change the price because a salesperson gave me the tag. With tax on the 64.99 changed price it came to 69 something and I was thoroughly excited! Oh yeah, there's also a 20$ MIR on the drive, so all-in-all, I got one of the Memorex Dual DVD Format drives for 50 bucks AR! Sweet huh!