Cable Modem Connection... slow or right?

[wildting88]

First of all... This Tech Support Forum is great. Thank all of you for your help (from other posts).

I live in the bay area, California and have RCN Cable Modem Service. I have a question. On the main computer that is hooked up directly to the cable modem, the connection seems a bit slow. I am running Windows 98 SE if this is useful information. I have about 316 MB of Ram.

The Problem: Sometimes when I am on internet explorer just surfing the web, the internet connection slows down (pauses for about 30 seconds). Then the bottom left corner says "detecting proxy settings..." and then finally connects. Usually I can click through about 10 links and then it does this... then another 10 links and it pauses again.

ALSO, I am getting only around 30 to 100KB/Second when I download something. My friend said I should get around 300 or so.

Can you tell me if this is all normal or if there is something I can do to fix all this?

Thanks
Jason

 

[Zim Hosein]

wildting88, I'm a fellow RCN cable user, only in NYC. Remember that a cable modem is shared bandwith, so d/l & u/l speed will vary. If you find the speed too slow, give the tech support a ring, as I've found them quite polite and they can adjust some of the settings on their end. They are cool and quite helpfull. Here in NYC, the guy who installed my modem for me told me that they are moving to "digital" service w/i a few months, so my speeds will increase. W/ the conversion to digial, we'll be getting new modems. Maybe the Bay Area is upgrading as well, inquire. Hope this helps.

 

[indianduddawg47]

in ie, click tools, than connections, LAN settings, and uncheck automatically detect settings.

 

[wildting88]

cool, it worked!!! the pauses seem not to be happening so far! Thank you...

case closed!
Jason