I had to go away for the weekend and when I came home my cable modem had the TEST light solid. According to the manual for the Toshiba PCX2200, that means a self-test failure. No where does it tell you what it means. So I unplugged the modem, let it sit for a couple minutes and plugged it back in.
The modem synced up with Comcast OK and I figured everything was fine (TEST light was NOT LIT). Later on it disconnected from Comcast again, so I did the whole reset thing again. This time I watched the modem and I saw after a few minutes that all the lights on the modem flashed and it reset itself. It would continuously do this and is still doing it.
I called Comcast support and they told me the modem was bad.
Is this the case? I don't know what the self-test is, but does it have to do with the firmware that Comcast pushes to the modems?
Any help would be greatly appreciated!
The modem synced up with Comcast OK and I figured everything was fine (TEST light was NOT LIT). Later on it disconnected from Comcast again, so I did the whole reset thing again. This time I watched the modem and I saw after a few minutes that all the lights on the modem flashed and it reset itself. It would continuously do this and is still doing it.
I called Comcast support and they told me the modem was bad.
Is this the case? I don't know what the self-test is, but does it have to do with the firmware that Comcast pushes to the modems?
Any help would be greatly appreciated!