Can I RMA a HDD that makes "weird" sounds?

[BOLt]

hey, quick question: can i RMA a hard drive (specifically a seagate hdd) that makes chirping and clicking sounds?

i haven't run a dft on it yet, but it passes hdtach and i haven't had system failures due to the hard drive yet (that i know of). of course i do have a rather high percentage of os booting with automatic disk checking for bad sectors vs. without disk checking...

i am pretty sure it's because of my ram going bad (that's another story entirely, though). still, the chirping and clicking and grinding is quite annoying and i don't think those are "healthy" drive sounds anyway.

thanks--


EDIT: the drive is < 6 mo. old, i bought it brand new from newegg, and i still have the e-mail confirmation and e-receipt for it.

 

[0roo0roo]

run diagnostic utility from company

 

[Skott]

Which model is it? Some of the 7200.10 models had this problem. It doesnt necessarily mean its failing though. Some of their drives are just noisey like that. You should be able to get it replaced though if it makes you uncomfortable and dont want to risk it. You might have to go through Seagate instead of NE. Not sure how NE handles a 6 month old purchase. Seagate should honor it though if NE doesnt.

 

[Marty502]

My first 7200.10, which I RMAed, had similar symptoms (like something was tapping something inside it... a TACK TACK TACK noise) except that it didn't pass HDTach.

Go and exchange it ASAP.

 

[Zap]

I've had a lot of recent model Seagate HDDs make chirping sounds on boot/shutdown. IMO as long as it passes their test suite, then it should be okay. BTW, failing their test is usually when they'll allow an RMA.

 

[BOLt]

awesome guys thank you for the very comprehensive response. i'll google their test software and run it asap.