phucheneh
Diamond Member
- Jun 30, 2012
- 7,306
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I've worked for two luxury car dealers. Volvo and Infiniti.
The answer is generally 'no.' People cannot afford their cars. The most likely to authorize very costly repairs? The people driving old 850's or Q45's or something.
I remember a tech writing up a multi-thousand-dollar estimate on a rather beat 850 some years ago. It was not padded (any more than a normal dealer estimate, at least). The guy authorized it. They were going to require money up front, since the bill exceeded the value of the car, even once fixed. They decided against that when they looked up the guy's address and found that he lived in a very large house in the most expensive part of town (somewhere in the 500k-1m range).
The answer is generally 'no.' People cannot afford their cars. The most likely to authorize very costly repairs? The people driving old 850's or Q45's or something.
I remember a tech writing up a multi-thousand-dollar estimate on a rather beat 850 some years ago. It was not padded (any more than a normal dealer estimate, at least). The guy authorized it. They were going to require money up front, since the bill exceeded the value of the car, even once fixed. They decided against that when they looked up the guy's address and found that he lived in a very large house in the most expensive part of town (somewhere in the 500k-1m range).