Cannot delete stuck print jobs, tried usual tricks of restarting spooler/deleting contents of Printer folder

[loic2003]

There are two PCs on a domain, one is connected to a USB printer, and is sharing the printer.
The second PC had trouble printing, which turned out to be a DNS issue which was solved. I was able to re-add the printer, but it still has two jobs pending delete that prevent any more jobs from being sent.
I have tried the following to resolve the issue:

Restarting print spooler service (on both machines)
Looking within C:\Windows\System32\Spool\printers directors (empty on both PCs)
Deleting the printer and re-adding it.
Deleting the printer, deleting the driver, then re-adding the printer.
Rebooting several times
Rebooting into Safe mode (can't start spooler sergice in SM, so no joy)

Each time I add the printer, It still has the the two jobs stuck there. Both machines are XP SP2 and it's a 2003 domain.
Thanks in advance.

 

[Old Hippie]

Just a shot in the dark.....Maybe the print jobs are on the printer's memory and it has to be cleared?

Completely reboot printer?

Like I said, shot in the dark! :laugh:

 

[robisbell]

what program was used to send the print jobs to the printer?

 

[loic2003]

ah yeah, rebooted the printer too. Just sent a couple of test pages to the printer through windows.

 

[RebateMonger]

Printer make/model?

 

[Fardringle]

When you "rebooted" the printer, did you just turn off the power switch or did you actually disconnect the power cord for a while? Some printers will keep jobs in memory even when turned off if they are still connected to a power source.

 

[robisbell]

what programs were you in when you sent the print jobs to the printer before this issue started?