Originally posted by: erwin1978
Yes, mine exibited the recall problems. Captured images were black or distorted with a purple-ish hue. My problem was intermittent; it would right itself for a few minutes. I'm glad they received the camera when it was still having a fit.
They paid all shipping charges which was awesome. If they find your camera doesn't exibit the recall problems or if there's other probable cause to the malfunction such as water damage or "dust" they'll charge you for any repairs.
I was hoping they'd just send me a replacement camera. I hope they didn't just take the CCD from another camera that will ultimately suffer the same tragic death.
From my experience they actually mean that. I was having trouble with my XTi so I sent it in for repair and it came back after only being cleaned by them since they said they couldn't find anything wrong. They paid for it to be shipped back and they actually found and corrected the problem the second time.Originally posted by: Sammydad1
Hi,
Been some time since any action on this thread....
I had my A75 repaired back in July under the special warranty...it took about 2 weeks start to finish. The camera worked nicely for about 3 months after the repair, but then again it started to exhibit the same problems on the CCD of lines and pulsating and such that I had originally sent it in for repair.
So they sent me another UPS mailing label and it is in transit back to be repaired a second time. I hope it gets fixed properly this time. The support rep on the phone said to indicate that this was a "Repeat Repair job" so that hopefully they would dig a little deeper into the repair for my camera.
Regards,
Sammydad1