Canon service

[IndyColtsFan]

Anyone ever had their Canon DSLR serviced by Canon? If so, what was your experience?

On the first day of my vacation about 3 weeks ago, I pulled my EOS 70D out and noticed a ton of dust in the viewfinder. I cleaned the lens, etc, but the dust is definitely in the viewfinder. When I got home, I took a bulb and was able to blow it all out except one piece, which I suspect might be on the other side of the focus screen. It isn't affecting photos and I have no clue how on earth it got there (this is the first time I've EVER had dust in the viewfinder in almost 9 years of DSLRs), but it is kind of annoying and I wouldn't mind having it professionally cleaned at some point.

 

[CptObvious]

I've had several 5Ds serviced for the mirror recall and one lens sent in for AF calibration to their Newport News facility. No complaints - they repaired everything within a few days and shipped it back promptly.

 

[corkyg]

I sent in my f/1.4, 50mm prime lens for repair after I dropped it. Took about a week - no complaints. I think it went to the West Coast.

 

[Rottie]

That is good to know Canon service is very good. Compaq derive is very good too mind you.

 

[CoPhotoGuy]

Anyone ever had their Canon DSLR serviced by Canon? If so, what was your experience?

On the first day of my vacation about 3 weeks ago, I pulled my EOS 70D out and noticed a ton of dust in the viewfinder. I cleaned the lens, etc, but the dust is definitely in the viewfinder. When I got home, I took a bulb and was able to blow it all out except one piece, which I suspect might be on the other side of the focus screen. It isn't affecting photos and I have no clue how on earth it got there (this is the first time I've EVER had dust in the viewfinder in almost 9 years of DSLRs), but it is kind of annoying and I wouldn't mind having it professionally cleaned at some point.

Put it in mirror lockup and shine a light at your viewfinder to see if you see the dust. It's probably just on the actual viewfinder. Maybe not but if it's not on the sensor it's not going to affect photos.