Can't connect to my exchange server from work!

[jonny13]

I have had an exchange server setup at home since November or so and everything has run great since. I setup the Outlook Web Access and have connected to it for months from my GF's place and other places outside of my local network. But, I just got a job at a large corporation and I can't connect to check my mail. It brings up the login prompt just fine, but doesn't accept any login/password that I give it. I know they block just about every port except port 80, so does the password part use a different port or what.

Can anybody help me out?

Jonny

 

[AFB]

I know they block just about every port except port 80

There's your problem, mail doesn't use port 80. Ask the IT guys what they do and how they want you to set it up.

 

[MysticLlama]

That's really odd, webmail should work fine over 80.

I know that from the other side, you can only allow traffic to the port 80 or port 443 of the Exchnage box and webmail will work just fine, I'm not sure why the converse wouldn't be true.

Interesting problem, I'll have to play with that / think about it a little.

 

[AFB]

Originally posted by: MysticLlama
That's really odd, webmail should work fine over 80.

I know that from the other side, you can only allow traffic to the port 80 or port 443 of the Exchnage box and webmail will work just fine, I'm not sure why the converse wouldn't be true.

Interesting problem, I'll have to play with that / think about it a little.

Never mid, I didn't see the webmail part.

 

[jonny13]

Originally posted by: MysticLlama
That's really odd, webmail should work fine over 80.

I know that from the other side, you can only allow traffic to the port 80 or port 443 of the Exchnage box and webmail will work just fine, I'm not sure why the converse wouldn't be true.

Interesting problem, I'll have to play with that / think about it a little.

Thats what I thought. There must be another port or something for authenticating users as that is the part that I am having troubles with. I can hit the site and it brings up the login box, but I can't get access past that. I know I never setup another port on my firewall when I setup the server, so I am confused by what the problem is. And thanks for the responses, I appreciate any help I can get.

Jonny

 

[Nothinman]

There must be another port or something for authenticating users as that is the part that I am having troubles with

You must have set it up incorrectly then because there's no way it should require traffic on any other ports. And you shouldn't be using it over regular http anyway since that's all in plain-text so your password would be dead simple to get.

Get out a traffic sniffer and see what's trying to happen, if there's any other traffic from you to the proxy, or if there's no proxy you'll need to use your site's address, you should be able to go through it and pick out what's getting blocked.

 

[jonny13]

I realize it isn't the safest way to do it, but I need to check my email from work and setting up a https on a different port won't work. I just can't figure out why the plain old http won't even work. I will look for a traffic sniffer and give that a shot. Any suggestions on what program to use, I have never had the need to do that sort of thing before. Thanks.

Jonny

 

[MysticLlama]

Are you putting domain\username in for your user box?

I know that's probably way too simple, and the other locations would require you to do that too I would think, but just checking the obvious.

 

[jonny13]

Yeah, I have tried the domain name (with and without the .net part), both / and \, and about 5 different users and non of them can login. But, I can login anywhere else from a 56k connection just fine. I just can't figure out how it is blocked from here.

Jonny

 

[loup garou]

What happens when you try to login 3 times...do you get an access denied notification?

 

[jonny13]

Error: Access is Denied.

That is the message I get, which is normal. Everything seems to be fine except for the logging in part.

Jonny

 

[MysticLlama]

Try this as a test:

http://usernameassword@mail.yourdomain.net

 

[jonny13]

Still the same thing.....

 

[jonny13]

any other ideas? I am still confused on how this isn't working.

Jonny

 

[Saltin]

You're getting the logon challenge, so it's not a traffic issue.

You've got a permissions issue, or you arent forming the logon properly

If you're using Win2000 at work, you should be entering username, password, and then the flat domain name in the domain field (not the FQDN).

If you're using XP , you should be entering username@domain.whatever in the username field and the password in the password field.

If you still can't get access, check the account in question, ensure it isnt locked out or disabled.

If that isnt the case, have you modified any of the IIS authentication settings?

 

[jonny13]

Well, I am actually using Windows 95. I guess I never thought the OS had anything to do with it since its just a browser based thing and I am using IE 5.5. So, is there any special thing to do for a Win95 machine or am I screwed. We are upgrading to WinXP within a month or two, but I would like email before then.

Jonny

 

[jonny13]

bump

 

[jonny13]

Nobody has any ideas? Is windows 95 causing the issue? I have searched far and wide on google and the forums and found nothing about Windows 95 or firewall issues causing problems. Any help would be appreciated, thanks in advance.

Jonny

 

[MysticLlama]

I'd really tend to agree that there is a high likelyhood of Win95 causing the problems.

If I remember right, it didn't really like to pass domain info correctly sometimes.

Is there any other machine you could try that's behind the firewall as well, or could you use a laptop or something? My first step would be to connect to it with another machine and rule out the firewall (since we all think that's not it anyway).

Then the problem comes down to the local machine, whether it be 95 iteself, or a messed up copy of IE or something.

Edit: Another idea would be to throw on a permissioned lauch page that doens't go straight to /exchange, just to rule out Exchange having anything to do with it.

 

[jonny13]

MysticLlama: Thanks a lot, those are some good suggestions. I will try to get a test login page up and running tonight or tomorrow night and see if that works from here. I don't think there are any computers around here that I could get access to that don't have Win95. Thanks again for the suggestions.

Jonny

 

[jonny13]

Well, it works now. I have been trying everyday for weeks and nothing and now it works. The only thing I did was to swap the server hardware out to a different case and plug it in, nothing more nothing less. I haven't even logged into the damn thing since plugging it in, so I couldn't have changed anything. But, it works so I am happy. Thanks again for the replies.

Jonny

 

[zodder]

I hate when problems get solved mysteriously. When it happens again, there's no way to look back and remember what you did.

 

[jonny13]

That is exactly what I was thinking. I thought I had the same thing happen last night when I was setting up a new server in an older rackmount case, but it turns out the power supply doesn't have enough Amps for the 3.0C and a couple of raptors. But, this problem will probably come up again and I will be stuck again. Oh well.

Jonny

 

[LordOfAll]

I've seen a time or 2 where the privacy settings on your browser will affect your ability to login places. If it happens again try setting it to allow all cookies.

 

[howdyduty]

Has to be browser or firewall setting issue. Win95 should run browser fine. Check privacy and security settings on your browser.