Can't get heatsink off CPU

[superkdogg]

Originally posted by: jdsemler
Without the heat sink, just insert the CPU, remove all expansion cards apart from what's needed for video (not sure if you have onboard video or not). Also go down to just 1 DIMM (and reseat it as well). When you pulled the CPU, you may have caused things to flex out of socket. (The beeps are a good sign at least.)

Next, power on briefly and see if you POST (the screen where it counts the memory), then shut it off quickly.

That will tell you if you fried the CPU or not. If it does not POST, then likely the CPU or socket may have been damaged.

No, don't do this. Never start a modern computer without a HS-that's just asking for trouble.

Get all the ceramique off of everything with a solvent of some sort. Don't use anything real strong, rubbing alcohol is commonly recommended. Reseat your video card and memory. Reinstall the CPU just like you did. Also-look up the beep codes for your bios usually you can tell where the hangup is by doing that. If you had interface material on a pin and reinstalled it, it's possible that the one pin with a poor contact could prevent a post. Hopefully the material is still on the pin and not in the socket where it would be nearly impossible to remove.

It's possible that you damaged the CPU itself. It's also possible that your force applied the HS was Xferred into the mobo and broke a trace somewhere (less likely, but possible if you crank on it hard enough). It's most likely that you jarred something loose while you were trying to pull the sucker apart and now you have a bad connection.

Basically tear everything down and rebuild (within reason). If you have substitute parts or a beep code to troubleshoot with, that would be a huge bonus-otherwise it's kinda like chasing ghosts.

 

[Amaroque]

Originally posted by: jdsemler
Without the heat sink, just insert the CPU, remove all expansion cards apart from what's needed for video (not sure if you have onboard video or not). Also go down to just 1 DIMM (and reseat it as well). When you pulled the CPU, you may have caused things to flex out of socket. (The beeps are a good sign at least.)

Next, power on briefly and see if you POST (the screen where it counts the memory), then shut it off quickly.

That will tell you if you fried the CPU or not. If it does not POST, then likely the CPU or socket may have been damaged.

Are you retarded?

There is a very high probability that this procedure will do just that... fry, and or damage the CPU!

 

[MrControversial]

Originally posted by: homercles337
Ha! Do you know what ceramique means? Cement. Your HSF is cemented to your CPU. No way to that thing off. Nextime use AS5 dumba$$.

No it doesn't. Shut up.

 

[jdsemler]

A few seconds doesn't harm it. This is done in a lot of refurbishing centers for initial quick testing of CPUs to see if they are truly DOA when returned. If they pass that quick test, they are then fitted with heatsink/fan. Yes it is bad practice to use a CPU without a heatsink, but less than 15 seconds will not harm it.

 

[tuffgong]

now i think there must have been ceramique on one of the pins...im probably screwed...but if the compound did get in the socket then wouldnt it beep without a cpu in there?

ill have another go at it when i get home

 

[jdsemler]

Beep codes generally require a CPU (even a defective one, depending on the failure). If there's compound in the socket, there's not much you can do to get it out. Also, if it is conductive thermal compound (some are), it could cause even more problems.

 

[Amaroque]

Originally posted by: jdsemler
A few seconds doesn't harm it. This is done in a lot of refurbishing centers for initial quick testing of CPUs to see if they are truly DOA when returned. If they pass that quick test, they are then fitted with heatsink/fan. Yes it is bad practice to use a CPU without a heatsink, but less than 15 seconds will not harm it.

That's just asinine, and asking for major trouble. This is not only bad advice, it's just plain stupid.

 

[DAPUNISHER]

Since Ceramique' isn't conductive or capacitive, if it is in some of the pin holes of the zif socket it is possibly preventing them from contacting/conducting? Probably need to replace the board as opposed to the CPU.

 

[jdsemler]

Call it what you will, but that is used in the industry more than you'd think for initial testing DOA CPU returns.

 

[DAPUNISHER]

Originally posted by: jdsemler
Call it what you will, but that is used in the industry more than you'd think for initial testing DOA CPU returns.

I suppose there is a certain expediency to that if you work in returns for AMD or Intel, throw it in the test setup, power up for a moment and see if the CPU gets hot, then go from there.

 

[fstime]

 

[tuffgong]

If I remove everything except for the CPU, will anything bad happen?

i know i wont see anything but if the beeps go away it might then be the RAM...which would not only be extremely strange, but would piss me off to the highest level ever.

 

[carloboy]

Originally posted by: homercles337
Ha! Do you know what ceramique means? Cement. Your HSF is cemented to your CPU. No way to that thing off. Nextime use AS5 dumba$$.

uhmm your the dumbass one <_< you dont just get the root word and think thats that. well i hope you were just joking...

arctic ceramique is well known to perform just as good as arctic silver 3 just a couple degree difference, what the selling point of the ceramique though is that it is very easy to take off and can easily be wiped away unlike some others that need to be frozen for it to break off.

anyways...

have you taken off the cpu/hsf off from the mobo or is it still on the mobo? you probably just having some trouble with the locking meachnism

hehe seems u got it off now

 

[tuffgong]

 

[tuffgong]

ok here's the deal...

i installed everything (this is when i first got parts)

noticed cpu was idling at around 50c which is way hot...took the hsf/cpu out (they were stuck but i managed to get them out without damaging the pins) but the cpu came out of the socket while in lock position...i took a close look and no ceramique is either in the socket or on the actual pins.

i didnt really mess with anything on the mobo which is why i cant figure out why it would be anything besdies the CPU.

i am wondering though does AMD consider this a warranty void? (taking the cpu out) because if they do thats pretty much BS...i'll never use anything but the stock thermal crap from now on...i dont overclock anyways...hell its not even my computer i was building it as a favor for someone but now its my mess

 

[tuffgong]

Has anyone ever tried to RMA a mobo AND a CPU from two different vendors?

 

[fAlCoNNiAn]

havent read the whole thread, but here is my way to get a heatsink off anything quickly, just for refrence:

take a hair dryer, set it to the highest setting, turn it on, blow hot air over the heatsink for about 2-3 minutes, then try pulling it off. you should use some kind of gloves, cause the hs will be HOT. cheers

 

[superkdogg]

I don't know for sure if they consider your warranty void or not. However, if they do it's not really BS. You did accidentally glue the HSF to the CPU and physically force the CPU out of the socket which is not a good thing. You said yourself that it was working and since the incident it doesn't work. That's not the factory's problem.

That being said, I'm sure lots of people return chips for worse reasons than that.

Did you bother trying to figure out the beep codes? They are not just to warn you that somethings wrong. They are a series of tones that indicate what is failing. Also, don't you have some other DDR that you could swap in for testing? I would think that anybody who knows how to build a computer would at least have access to a stick of DDR, right?

It sounds like even though you can't see any physical damage to the equipment something is damaged. If you're lucky, something just was moved in the slot - video card, memory or something else. That's why I told you to figure out the beep codes, take it back apart, and start over. I'm not a masochist-I just want you to get the sucker running. You could also clear the CMOS-doubt it'll help, but sure can't hurt (unless you start it up with the jumper in the wrong spot).

 

[tuffgong]

thanks for the tips...but i tried moving everything...i even took EVERYTHING out and put it back in...ive never had anything like this happen before and ive built quite a few systems.

 

[Kazuo]

Check the pins on the bottom carefully, to make sure you've got none bent. It might look OK initially but if you look close it might have done something odd. Sorry to hear it. I'd definitely try another CPU or something before panicking and calling it the mobo though. Good luck!

 

[thriemus]

For future reference, If a HSF wont come off easy, get a hair dryer, heat up the heatsink till its warm (PC turned off!) and then try rotating the HSF a few degrees clockwise and anticlockwise a few times until you feel the seal break and the cooler should come off. I may be a Junior member here but I am building computers for over 13 years.

Hope this fares you well

 

[Conky]

Been there, done that, lol. Text

Despite how it looks, both the CPU and mobo were fine. I was about to sh1t when I took off the filthy heatsink and saw the cpu still glued(AS3) to the heatsink. :laugh:

 

[thriemus]

lol at photo, been there done that a few times! Usually works ok after seperation.

 

[tuffgong]

that's how mine looked except it doesn't feel like working (the cpu sticking not the side of the heatsink)

 

[tuffgong]

Ok I got an e-mail respone from AMD that my RMA request has been approved.

Once I send it can they change their minds if they think I did anything to it or is it only if the CPU works that I get it back?

Man talk about relief. I'm going to stick with the stock components from now on.