Can't install Epson Easy Print Module for R285

[stevvie]

I got my selft an Epson R285 to replace a broken IP4500 as the IP4600 IS slower/poorer print quality(I have identical pictures printed on BOTH and the epson is sharper and more detailed and the colour looks closer to the original) I'm having a problem getting the Easy CD print to work. It kept saying that I needed a picsdk.dll I coontacted Epson and they said it was a WINDOWS problem (pleb) but EVERYWHERE I search on the net it say's it's an EPSON problem and should be installed with Easy Print Module. Now I download and install easy print module only to comfronted by this error
File :<WINSYSDIR>
Error: The filename, directory name, or volume label syntax is incorrect.
This is s screenshot of the Error Window http://i39.tinypic.com/2qlael4.jpg
Can anybody shed any light onto this before I have to take this printer back.
Thanks

 

[stevvie]

Epson Give a REALLY REALLY perfetic reply

EPSON e-mail Ref No-761-1259101-11 February 2009

Please do not alter this header as we will be unable to trace the history of your enquiry.


Dear Steve



Thank you for contacting EPSON e-mail support.


In regards to your email, I can confirm that the PICSDK.DLL error is related to the Microsoft Windows Operating system. If installing the Easy Print Module from the R2400 has not worked correctly you will need to contact Microsoft.If you require further assistance please do not hesitate to contact the EPSON Customer Inter@ction Centre and we will endeavour to resolve any further queries you may have.


Regards



Drew Warburton

e-Service Support Technician

EPSON Customer Inter@ction Centre

 

[stevvie]

does anybody know if there is a way of setting the <WINSYSDIR> veriable manually ?