car dealerships driving your car

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MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
"Sir, as part of the high standard of sevice provided by our factory trained technicians we make sure to test drive every vehicle to bring the engine up to normal operating temperature before replacing vital fluids. This guarantees that more of the engine damaging contaminants are drained away before being replaced with the premium lubricants we provide. Additionally, as part of our commitment to serving our valued customers, we perform a multi-point inspection during the test drive to ensure the continued high performance of your vehicles steering, acceleration and braking systems. We assure you that all of the work our technicians performed exceeded industry standards and will extend the life of your investment."

I drove the car to the dealership, so it was already warm. Also, I only paid for an oil change and the checklist reflects that they performed exactly zero of the services you mentioned. Got anything else?
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
That is a rather specific number, too. 7.7mph.
Good cutoff point. I guess 7.6 wasn't statistically significant?

Are you suggesting that a distribution should always delineate two groups at a whole number? Are you aware of how distributions work? I don't understand what you're implying, but the result is the output of a model and I don't see why any other number would be any different.

They're protecting their investment, and they want to be sure that you aren't going to do anything crazy, like make use of the service you're paying them for.

I have no idea who you are talking to or what you're talking about. Edit: do you mean car insurance when you say service? If so, this still makes no sense. They're offering you a discount if you drive safely. You have the insurance for a plethora of reasons, only one of which is an accident caused by you. How you managed to spin an optional discount added onto already competitive rates into a bad thing is beyond me.

It gets kind of weird when a company can say "There's a 98% chance that you're going to do X," and then they try to make sure that your behavior will fall into that model, and make money off it if they can. It can get creepy pretty quickly.

They don't charge more if you drive like an asshole based on the results of the logs collected by the device. It can only help you, so your point isn't valid. This also isn't creepy at all because you have to opt into the service. I let them collect the data and I'm fully aware of what it's doing. Also, they aren't making anyone fit into any behavior. They collected shitloads of data and determined that people who accelerate and brake rapidly are involved in more accidents and the model spit out 7.7 mph as a breakpoint. There's no voodoo involved here.
 

Humpy

Diamond Member
Mar 3, 2011
4,464
596
126
I drove the car to the dealership, so it was already warm. Also, I only paid for an oil change and the checklist reflects that they performed exactly zero of the services you mentioned. Got anything else?

"Please enjoy this coupon for 15% off your next service. Have a nice day!"
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Apparently.

But driving it at all after an oil change seems out there to me.

I didn't realize using the right word for a structure would result in the entire point of my post being put on the back burner. Would it help you if I changed it to something else that incorrectly describes the structure? Maybe covered carport will work better for you? Service bay entrance with a roof? Place where clipboard-wielding employees engage you?
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Hmm, they could have had it on a roller brake tester (ha!), or, they just needed lunch.
I wonder if you have GPS history, and you could map out where they went ?

Sorry, I overlooked your post. This particular unit doesn't log your coordinates, but it does use GPS for other things I think.
 

dud

Diamond Member
Feb 18, 2001
7,635
73
91
Another reason to change your own oil?

OP, please consider posting a video of your face to face with the rep from the service dept.
 

RelaxTheMind

Platinum Member
Oct 15, 2002
2,245
0
76
Another reason to change your own oil?

OP, please consider posting a video of your face to face with the rep from the service dept.

My old 07 mazda 3 has a giant splash guard that has 12 bolts and the cutout for the oil drain/filter is mis aligned by about 6 inches. Beyond that it is bmw style oil filter thats located UNDER the car. personally changed it once. the rest the grease monkeys can do it.

$40-60 at a local "quick lube" garage where im in and out in less than 30m is well worth it for me.

way more involved my truck and suv where i just trow a pan under it and popping the quick plugs.
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
Are you suggesting that a distribution should always delineate two groups at a whole number? Are you aware of how distributions work? I don't understand what you're implying, but the result is the output of a model and I don't see why any other number would be any different.
No, it was more just amusing. Yes, I know there's going to be a cutoff at the 3-sigma or whatever line. It still results in some entertaining delineations in the real world.




I have no idea who you are talking to or what you're talking about. Edit: do you mean car insurance when you say service? If so, this still makes no sense. They're offering you a discount if you drive safely. You have the insurance for a plethora of reasons, only one of which is an accident caused by you. How you managed to spin an optional discount added onto already competitive rates into a bad thing is beyond me.
Yes, the investment is the people - they're only profitable if they don't do things like make claims. Hence you get a strong, and sometimes overzealous, push within the insurance company to reject claims.
I guess I don't like the bit about them having a device in your car to keep a closer eye on you (opt-in, I know). Same with some health insurance companies having people wear pedometers. How far does it keep going? When does it stop? Testing of reaction time? Monitoring daily caloric intake?




They don't charge more if you drive like an asshole based on the results of the logs collected by the device. It can only help you, so your point isn't valid. This also isn't creepy at all because you have to opt into the service. I let them collect the data and I'm fully aware of what it's doing. Also, they aren't making anyone fit into any behavior. They collected shitloads of data and determined that people who accelerate and brake rapidly are involved in more accidents and the model spit out 7.7 mph as a breakpoint. There's no voodoo involved here.
Perspective. Whatever they want to call it, a discount or not, it's still tiered pricing based on behavior.
Like the Simpsons thing: A tax increase is a refund adjustment.
The baseline pricing is the price with the safe driving, though it's called a refunded rate, and then there's an addon for anything that they don't deem to be safe. Perspective.

Yes, it's opt-in. I can't help but wonder, with the exceptional amount of influence that large companies have in government, how long that will remain true.

And yes, I do know something about how statistical analysis works. They arrived at some confidence level that they were ok with, and 7.7mph is the number that happened to come out the other end.


Also, they aren't making anyone fit into any behavior.
They can sure encourage it though.
"Use this monitoring device and your bill will go down by 10%. If you do X, you don't get that."


People can be quite pliable if you know how to do it. Waving money at someone often does wonders.
 
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MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
Yes, the investment is the people - they're only profitable if they don't do things like make claims. Hence you get a strong, and sometimes overzealous, push within the insurance company to reject claims.

I do contract work for insurance companies ALL the time and they will stop giving out work if I don't side with the policy holder a certain percentage of the time. What you're saying is a common misconception. They're not stupid enough to think they can sign up a ton of people and reject all of the claims while still holding onto the majority of their client base. When a claim is legit, they pay it. What most people don't like is that their claims are often not legit. When there's a disagreement, they contract a third party (me) to provide an unbiased professional opinion.

I guess I don't like the bit about them having a device in your car to keep a closer eye on you (opt-in, I know). Same with some health insurance companies having people wear pedometers. How far does it keep going? When does it stop? Testing of reaction time? Monitoring daily caloric intake?

I don't believe in slippery slopes. When it becomes non-optional or an invasion of privacy, then I will push back. That line may be different for everyone to some degree, but the vast majority of people will find common ground on an issue like this.

Perspective. Whatever they want to call it, a discount or not, it's still tiered pricing based on behavior.
Like the Simpsons thing: A tax increase is a refund adjustment.
The baseline pricing is the price with the safe driving, though it's called a refunded rate, and then there's an addon for anything that they don't deem to be safe. Perspective.

There's some truth here, but I don't see why it matters. You can simply not participate at all if it starts to bother you. There are other methods of transportation. Also, I much prefer tiered pricing because the morons usually end up paying higher premiums.

Yes, it's opt-in. I can't help but wonder, with the exceptional amount of influence that large companies have in government, how long that will remain true.

When it becomes non-optional, I'll be right there with you fighting back.

They can sure encourage it though.
"Use this monitoring device and your bill will go down by 10%. If you do X, you don't get that."

People can be quite pliable if you know how to do it. Waving money at someone often does wonders.

Spin it however you like, but if you drive like an asshole then you pay more money. That's the high level concept here. There are certainly other second order effects, but you're being encouraged to be safe, courteous, and aware while driving by taking part in this incentive program.
 
Nov 8, 2012
20,842
4,785
146
The number of times someone will pull out from a freeway exit that has a traffic line-up (literally stop and go at 0 mph) and someone decides to jump out of the line-up into the rest of the freeway going 70mph in Houston is seen every single day. I see and hear break stomps / tire spin-outs weekly from that shit. Why the fuck would I put a device in my car and expect that to not happen to me?

Fucking retarded.
 

dud

Diamond Member
Feb 18, 2001
7,635
73
91
My old 07 mazda 3 has a giant splash guard that has 12 bolts and the cutout for the oil drain/filter is mis aligned by about 6 inches. Beyond that it is bmw style oil filter thats located UNDER the car. personally changed it once. the rest the grease monkeys can do it.

$40-60 at a local "quick lube" garage where im in and out in less than 30m is well worth it for me.

way more involved my truck and suv where i just trow a pan under it and popping the quick plugs.




Not me. 6 bolts for my truck splash guard. The wife's Civic only requires a slight lift as the filter is right there on the bottom ... easy pickings. I mentioned DIY only because (by changing my own oil) I have spotted a number of issue before the mechs were able to try to get their hands into my wallet, all of which I was able to fix myself, at low cost. I congrat u on owning a BMW ... and the thickness of your wallet.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
The number of times someone will pull out from a freeway exit that has a traffic line-up (literally stop and go at 0 mph) and someone decides to jump out of the line-up into the rest of the freeway going 70mph in Houston is seen every single day. I see and hear break stomps / tire spin-outs weekly from that shit. Why the fuck would I put a device in my car and expect that to not happen to me?

Fucking retarded.

I drive through Houston occasionally and I've never had this experience, but I also don't drive in the lane adjacent to the on/off ramps. This shouldn't be happening to you every day and, if it is, you're probably a high-risk driver. That's pretty much the entire point of the metric. You aren't the only person driving in rush hour traffic, yet the average driver experiences only one of these events every three to four weeks.

Regardless, you can think it's stupid all you want. I'm paying less for my insurance either way.

What vehicle do you drive, a Honda ___?

2014 Accord
 
Nov 8, 2012
20,842
4,785
146
I drive through Houston occasionally and I've never had this experience, but I also don't drive in the lane adjacent to the on/off ramps. This shouldn't be happening to you every day and, if it is, you're probably a high-risk driver. That's pretty much the entire point of the metric. You aren't the only person driving in rush hour traffic, yet the average driver experiences only one of these events every three to four weeks.

You obviously haven't driven around during rush hour then....

Also, it isn't happening to me, I said I SEE it. Anytime you see it, there is a damn good chance you could have been involved.
 

jlee

Lifer
Sep 12, 2001
48,518
223
106
To all of you complaining about big brother / insurance companies screwing you over / etc...just don't sign up for it. It's that easy.

Meanwhile, I'm enjoying permanent 15% and 18% discounts on my trucks.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
You obviously haven't driven around during rush hour then....

Also, it isn't happening to me, I said I SEE it. Anytime you see it, there is a damn good chance you could have been involved.

I try to avoid rush hour (yet another thing that makes a person a low-risk driver...), but that isn't always possible. Unless you're contending that every person on the road is a high-risk driver, which isn't true, then you may be seeing people who aren't aware of their surroundings. It's amusing that you're saying exactly what I'm saying from the opposite point of view and just not realizing it. If you're putting yourself in situations that could potentially lead to an accident, that's exactly what the device recognizes by analyzing your driving patterns.

If you're smart enough to stay in the middle lane or slow down when you're approaching an area like the one you described, you won't have to slam on your brakes nearly as often as someone who doesn't do those things. This is pretty simple stuff. There's really no need to argue about it anyway because statistics don't lie. You don't have to like the results and how they apply to your experiences, but that doesn't invalidate the model.
 

Kushina

Golden Member
Nov 22, 2010
1,598
2
81
I'm with you, but don't you think your letting this effect your day a bit much , just give your insurance the invoice to show they had the car.

And do your own oil change, unless it's a lease.
 

bigi

Platinum Member
Aug 8, 2001
2,490
156
106
Quite simple really, they went to another place to change the oil.
 

MrDudeMan

Lifer
Jan 15, 2001
15,069
94
91
I'm with you, but don't you think your letting this effect your day a bit much , just give your insurance the invoice to show they had the car.

And do your own oil change, unless it's a lease.

I'm not really upset or anything. I dropped the F bomb for effect...mostly. I'm going to stop by to have a reasonable conversation, but I'm not going to make a huge issue out of it.

I would change the oil myself, but it costs ~$25 and I can have them do it for $38. Plus, they'll wash and vacuum the car. It's hard to beat the price for all of that.

This is really not worth getting bent out of shape about.

Like I said above, I'm not really upset (less than how my post reads), but, when you have data to review, it's a little harder to simply forget. Plus, my preference is for my car to stay as close to mint condition as possible; therefore, when someone drives it for 20 minutes instead of 20 seconds, it rubs me the wrong way. I don't think my expectations are unreasonable, which is why I'm going to have a conversation with the guy tomorrow. I'm not going to yell at him or be a dick, but I'm going to simply ask why this happened. I think I'm within my rights to ask that question.
 
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Wuzup101

Platinum Member
Feb 20, 2002
2,334
37
91
Perhaps they wanted to ensure that your car was properly warmed up prior to the oil change?
 
Dec 30, 2004
12,553
2
76
checking brake bedding, pad performance, and engaging ABS definitely one of the "200 point service checks" IMO.
 
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