Originally posted by: OrlandoTiger
AHHH... I ordered from these guys last year,they were a good store... now im wondering if they kept my card info on file... Has anyone else confirmed this report?If this is the case,what a pain...
thanks for the heads up JPSJPS
The following is a copy of the Email I got from TheNerds:
Note the use of the words "potentially", "no indication that any customer information has been compromised", "threat", "may", "claims to present "evidence"", "Remember how easy it is, online, for people to forge evidence and make it appear to be legitimate", etc.
These are nothing but LIES! I had earlier contacted TheNerds and informed them that the hacker *EXACTLY* stated my *FULL* credit card #, expiration date, Email addr, home addr, & home phone # in his Email to me.
Is this the kind of company that you want to do business with?
Dear Customer,
TheNerds.net has discovered that a hacker has accessed our computer systems, potentially
including our customer databases. While there is no indication that any customer
information has been compromised, as a precautionary measure, we have taken immediate steps to
protect you by contacting the U.S Secret Service and the FBI.
Since speaking with law enforcement we have discovered who the hackers are and their
motives. Just recently another internet company was a victim of "Zilterio". Lead by a man
who calls himself "Mr. Zilterio," they wanted $50,000 transferred to a bank account that
was traced through Russia to Yemen.
The threat? Zilterio claimed that they had, or might be able to access confidential
customer information, to include credit card numbers.
Here are some of the details that we have learned.
¤ We quickly learned, from talking to law enforcement authorities
and other victims, that the same criminal and his associates
had extorted as much as $4 billion from other companies using
similar tactics.
¤ We found that they may, in fact, have exploited an obscure and
previously unknown hole in a common commercial software program
we use, one that's supposed to be very secure.
¤ This "Mr. Zilterio" may, if he follows a pattern he's established
when attacking other organizations, send you email which claims to
present "evidence" that he has access to confidential information,
and/or that he was actually trying to "help" TheNerds.Net with its
security. Remember how easy it is, online, for people to forge
evidence and make it appear to be legitimate. All you have to do is
conduct a little online research of your own about Zilterio to find proof
that he is nothing more than a extortionist, a criminal, a cyber-terrorist.
In order to combat Zilterio and any future hackers, we have retained the world's leading
computer security experts to conduct a thorough investigation of our security procedures
and an analysis of this breach.
¤ We quickly plugged that hole and have now taken extraordinary
additional steps to put customer data where it cannot be accessed
except locally by authorized staff.
¤ We notified the major credit card companies of the threat and
they have placed a special watch on your credit card numbers --
this will NOT affect your ability to use the card, but some of
you may get occasional calls from your credit card issuer just
to make sure that certain charges were, in fact, made by you.
We wish to underscore that we have taken these steps as precautions. We have no
information at this time to suggest that any credit card information has been or will be used in
any fraudulent manner. We feel that this was vandalism against TheNerds.net rather than
our customers. We are investigating this possibility, and we are doing everything we can to
proactively protect you. If you would like further information, you may wish to contact
the issuer of your credit card to determine what steps you should take. We regret any
inconvenience this may cause you.
If you have additional questions, please call our customer service team at 1-888-566-NERD
(566-6373).
Respectfully,
TheNerds.net