Originally posted by: benchiu
The stupid thing that CC did was simply eliminate people based on salary grades, with no thought to whether those people were worth the salary. Basically they took all the jobs and put a fixed salary grade for that position, if you were making more than the top level of that grade, you were fired. On the surface that might make fiscal sense, but it's quite possible that those people were also the top sales people. My guess is they felt it was unskilled labor and it was easier to just hire or rehire people instead of actually evaluating them.
Yup.... I spent nearly 7 years at CC off and on. We made great money on commision, they fired all the top people and it went down hill. However for a while after the "switch" CC was a good company to work for retail wise. The past 2 years have gone down hill, once they got the exec VP of Best Buy is really when it went down hill.
Most of the people let go made good money for retail. The 7 people from my old store all made $15+, some nearly $25. However they earned every penny of that money, they were all top sales people. Most of us sold well over a million a year, compared to the people who are still there who probably averaged $25-50k a month in sales.
CC really screwed up here. They will save money in payroll but they WILL lose sales, I guarantee it. If I had to guess Id say they will see same store sales loss of 5-10% over the next year, and probably more after that due to long term customers they will lose when they realize the service is that much worse. Not to mention the 3400 ex employees who will likely never shop there again.
I am very very grateful that I left CC 6 months ago, or I would have lost my job also. And that would have been devistating to me since I need health insurance due to a medical condition.