Ok.. it's time for me to chime in on this entire thread:
1) As luck would have it, I originally purchased this drive on 4/23 to secure the merchandise, not because of the 4/24 sale, but to PM against OMAX's upcoming 4/27 sale (which is theoretically going on right now, excpet for the fact that OM ran out of stock in less than 5 minutes).
2) When I saw the 4/24 post at FW, first I practically soiled myself. Next I casually went back to my CC B&M on 4/24 (late in the afternoon), conducted a REFUND followed by a REPURCHASE. Thus I was issued a new receipt with a purchase date of 4/24, but only 2 rebates printed out: $10 & $80. When I asked about the 3rd rebate, I was told they could print me one off their web-site. I told them I could do so just as easily at home.
3) Later that evening after reading about how some people were getting $60IR's from their local CC's, I called mine up to see if they would do so as well. They took a very hardline stance and said it was a web mistake but that there's a disclaimer on their web-site covering such mistakes. (BULLSH*T!)
4) I called again the next day (4/25) and they still wouldn't budge. They told me to call the CC COOL line (which I did). The CC COOL line took my name & phone # and opened up some case #. They said they'd let me know something on Monday (i.e. TODAY).
5) I never heard squat from the CC COOL line today, so finally I took all the evidence I collected on 4/24 & 4/25 (most of which is hosted at
Online Sharing), drove over to my local CC B&M, walked up to the customer service desk, and told the CSR something to the effect of:
Last week I purchased a WD 120 gig HDD which had 3 rebates with it. Before I bought the drive, the rebate was on-line. When I got home the rebate disappeared. Other people whom encountered this same situation simply had their local CC's issue them a $60 refund on the drive. I'd like to receive the $60 refund as well.
I then presented the 2 receipts I'd collected (one's at Online Sharing, the other was posted in this thread many many pages ago) along w/ my purchase receipt. The CSR took my evidence, walked to the back, and came out a few minutes later saying that the manager apologizes for the situation but that the rebate will now be honored. I told the CSR that based on the latest instructions, I can no longer qualify for the $60 rebate. She walked back again, came back out and said The manager is willing to give me a $30 credit in light of the situation. I told her that that's ABSURD and then asked her if I could speak directly with the manager. She walked away again, came back out (quickly this time), and simply issued the $60 refund.
Bottom line? My CC, which was taking a VERY HARD LINE STANCE THE ENTIRE TIME, finally did the right thing; however, the way in which they conducted themselves makes me not want to continue supporting them. I had to try 3 times to get that d*mn $60IR.
With all of the above said, I've e-mailed a scan of my receipt to the OnLine sharing site and hopefully it will be posted TODAY. My receipt shows an ORIGINAL PURCHASE DATE of 4/24 and a PRICE ADJUSTMENT DATE of 4/28. I've also left part of the TRANSACTION TIME on the 4/28 receipt (showing that the transaction occurred no earlier than 4PM on 4/28). If you really want the $60 IR, I recommend trying the process I went through (of presenting the evidence to your CC B&M). Presenting MULITPLE RECEIPTS as proof makes your case that much stronger. Good luck if you try it!
Diggler
P.S. Reminder: My receipt will hopefully be hosted at
OnLine Sharing soon.