Brought to you by Citrix GoToManage.
IT management isn't an on-premises game anymore, and GoToManage shows Citrix gets that. GoToManage is a cloud-based product that makes it simpler to deliver live on-demand remote support and unattended access to servers and workstations. It also provides an easy-to-use, integrated monitoring module, which can be purchased separately or with the remote support module.
For such a robust offering, the installation is minimal and the learning curve is small. It's a single-platform solution, with features for the entire IT department from IT managers to network and system administrators as well as VPs, external IT consultants and managed service providers. A few of the features:
-Two-way screen sharing and live chat
-Remote diagnostics and control of client's desktop
-Fastsupport.com (transitions client support calls into an online screen sharing session)
-Multiple-session support, up to eight clients at a time
-Server health monitoring with customizable alerts
-Inventory management with automatic discovery of every device
-Unlimited dashboards
-Trend storage and customized reports
-Open API
The list of features goes on, but the key is that GoToManage gives you the flexibility and mobility to connect with your team and clients anywhere and turns a massive amount of information into simple, actionable reports.
GoToManage is a heavy hitter when it comes to active monitoring, detailed reporting and customizable alerts. Let's face it, no matter how great you and your tools are, there will always be things that need fixing. But GoToManage makes it easier to see problems before they're problems so you can react sooner and more efficiently.
Bottom line: GoToManage makes it easy for IT professionals to tackle a diverse set of complex tasks and manage an enormous amount of inventory. Your budget will also benefit from skipping expensive hardware and software that doesn't do as well at facilitating teamwork, transparency and proactive management as this lean solution.
This post is sponsored by GoToManage. Try GoToManage free for 14 days and see how easy it is to take control of your network, computers and servers.
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