Interesting. I'm looking at wiki'a article about MDF and hardboard, and it looks like the board I put my laptop on is made from hardboard. I never knew what that material was, but it has a nice strong feel to it. I would jump at the chance to have furniture made from that material.Heh, MDF weighs a ton and properly framed is very strong. It makes a good table top when veneered or given an appropriate finish. Unfortunately the crap they use in making furniture is not much better than building with graham crackers.
I haven't been home but this is a pic I took earlier with my phone and im posting this from my phone so hopefully it shows it a little. I can post better tomorrow.
http://i48.photobucket.com/albums/f224/mbarry55/2011-03-12_10-02-57_442.jpg
Real wood (or metal) is probably good to have if you have kids. My parents had a real wood coffee table and I remember being hurt pretty bad when horsing around and bumping into it. The table is indestructible.
Some doctors recommend not having coffee tables when you have small kids for this reason.
So we bought a new coffee table/end table set at Ashley Furniture a few weeks ago to replace our old ones, during a store closing sale. Fast forward to last night, my wife and I were watching TV and her cup of water was knocked over, spilled onto the coffee table. Cleaned it up, watched some more TV, went to bed. No big deal, right?
Got up this morning, came downstairs, the entire front edge of the table is warped, and cracked. Un freaking real. We haven't even had this thing for a month. Our store here is now closed, so I can't talk to anyone there. So i call the 800 customer service number, talked to someone who was going to send out a "craftsman" to inspect and repair the furniture. Not sure how he's going to repair it but whatever, I said ok, and asked if he can't fix this, what my next option was. She put me on hold, transferred me to Andrew in "Customer Affairs", who proceeded to tell me they would do nothing, because I should not have had a drink on my coffee table. WTF
He told me that they don't recommend putting drinks on your coffee table ,and any damage was my own fault. Sure, it was an accident, and yes it got wet, which admittedly was not their fault. I asked him though what kind of coffee table do they sell that once it gets wet, is ruined? It isn't like I took it swimming, I spilled some water, cleaned it up, and expected that to be the end. He pretty much got snotty with me and said there's nothing to be done, and he's the only one there today so that's it. Got his manager's number and will call monday, but I'm pretty upset at all this. Especially after not having it even a month.
I don't understand how any furniture store/company can sell you a coffee table and then not back it up by saying "we don't recommend putting drinks on it". It's a freaking coffee table.
Anyone have any suggestions? Could we dispute this on our credit card? We put it on our Slate card. Or am I really wrong here and SOL?
Thanks
Call the store on monday and see if they will do anything.
Your mom and popped collar must be so proud.
I'd have to agree. Unless it's completely untreated crap wood that sucked up water like a sponge you shouldn't be able to get the wood to swell because a few minutes of water from a spill.
I'd have to agree. Unless it's completely untreated crap wood that sucked up water like a sponge you shouldn't be able to get the wood to swell because a few minutes of water from a spill.
Did you miss the part where I said our store is closed? Hence the store-closing sale.
And my story is not fishy or non-factual. I don't need to make up stories to tell to ATOT about my coffee table, I do have better things to do than that. I'm mad I spent money on a coffee table that can't hold up to a spill. I plan on calling back tomorrow but if they can't do anything for me then I guess it wouldn't hurt to take Marlins advice and attempt to sand/refinish it myself. What do I have to lose?
Just FYI, Ashley Furniture is #1 because it's cheap.
Sometimes you get luck and get something decent, other times you get a total piece of crap.
Did you miss the part where I said our store is closed? Hence the store-closing sale.
And my story is not fishy or non-factual. I don't need to make up stories to tell to ATOT about my coffee table, I do have better things to do than that. I'm mad I spent money on a coffee table that can't hold up to a spill. I plan on calling back tomorrow but if they can't do anything for me then I guess it wouldn't hurt to take Marlins advice and attempt to sand/refinish it myself. What do I have to lose?