- Oct 31, 1999
- 4,739
- 34
- 91
So I needed to return a modem. The chat rep was just horrible - would not give me an address to mail it back to, asking the same questions repeatedly, finally concluding that I must drive 2 hours to the nearest office to return it. I disconnected from chat after wasting enough time. As I am filling out her evaluation with an appropriate lambasting, my modem resets, kicking me off the review page. How about that one?!?