Comcast to raise download to 3Mbps

[malbojah]

Cape Cod, MA area has been upgraded (at least Mashpee has)

D/L coming in at a steady 3300 kbps

Edit: Wow, downloading the directx sdk from microsft comes in at a steady 400 KB/sec !!

 

[Souka]

I tried their phone support and on-line chat....both people said basically the same thing.... "what the h*ll r u talking about?" or "...oh yeah, that would be nice...if it were true"




Calling from Seattle, WA area

 

[djheater]

What speed tests are you guys using?

 

[rky60]

http://www.speakeasy.net/speedtest

 

[EvilTwin996]

Originally posted by: Souka
I tried their phone support and on-line chat....both people said basically the same thing.... "what the h*ll r u talking about?" or "...oh yeah, that would be nice...if it were true" Calling from Seattle, WA area

I have a buddy of mine that is a manager at Comcast. I asked him directly, and he said the speed increase will likely hit the Seattle area in early February. So...it's CONFIRMED!

 

[Souka]

Originally posted by: EvilTwin996

Originally posted by: Souka
I tried their phone support and on-line chat....both people said basically the same thing.... "what the h*ll r u talking about?" or "...oh yeah, that would be nice...if it were true" Calling from Seattle, WA area

I have a buddy of mine that is a manager at Comcast. I asked him directly, and he said the speed increase will likely hit the Seattle area in early February. So...it's CONFIRMED!

Rockin.....thx

 

[kitejumping]

still no updated speeds in the chicago area, however talked to a comcast rep...


comcast rep > Hello! My name is -----! Thank you for contacting Comcast Online Customer Care. How may I assist you exactly?
me > was wondering when the comcast speed will be upgraded to 3mbps in chicago
me > or rather the chicago suburbs
me > like morton grove/skokie
comcast rep > You will get an email when the upgrade is done and it will tell you what to do, it should be no later than march.
me > ok thanks a lot
comcast rep > You are welcome and have a great evening! Thank you for contacting Comcast Online Customer Care!

 

[allmotor]

sac is still wack! any news on when sacramento is getting the upgrades?

 

[nigm]

Originally posted by: allmotor
sac is still wack! any news on when sacramento is getting the upgrades?

I called Comcast up like 2 weeks ago and they told me it is supposed to be updated Q4 2004 !

I hope the customer support guy was just lying to me, because I cannot wait that long. Heck, he probably was; lol.

 

[ZoNtO]

^ what the system!?!

 

[Salvador]

still no updated speeds in the chicago area, however talked to a comcast rep...

You know.. My internet speed is fast enough. Sure, a speed increase would be nice, but...

What really pisses me off is that I have experienced a ton of problems with my internet in the past month or so. Either really slow speeds or service outages which sometimes require me to unplug my modem and reboot everything. This happened again this morning. I was without internet until a few hours ago. Comcast=Suck as far as I'm concerned.

Sal

 

[kitejumping]

Originally posted by: Salvador

still no updated speeds in the chicago area, however talked to a comcast rep...

You know.. My internet speed is fast enough. Sure, a speed increase would be nice, but...

What really pisses me off is that I have experienced a ton of problems with my internet in the past month or so. Either really slow speeds or service outages which sometimes require me to unplug my modem and reboot everything. This happened again this morning. I was without internet until a few hours ago. Comcast=Suck as far as I'm concerned.

Sal

yea there also overpriced too, the problem is there are a lot of areas where there is no other high speed service...

 

[kitejumping]

2x post after i got an error screen the first time posting...

another great example of comcast's service

 

[S13SilviaK]

Originally posted by: Salvador

still no updated speeds in the chicago area, however talked to a comcast rep...

You know.. My internet speed is fast enough. Sure, a speed increase would be nice, but...

What really pisses me off is that I have experienced a ton of problems with my internet in the past month or so. Either really slow speeds or service outages which sometimes require me to unplug my modem and reboot everything. This happened again this morning. I was without internet until a few hours ago. Comcast=Suck as far as I'm concerned.

Sal

I've had the exact opposite experience, ever since comcast took over for ATTBI in SoCal I have had zero problems.

It is overpriced (~$60/mo) and it's the only local provider so I'm stuck anyway.

 

[cheap]

Do they have to come out to your house to do the upgrade? Or is it all done automatically?

 

[LOWDRAG]

Originally posted by: cheap
Do they have to come out to your house to do the upgrade? Or is it all done automatically?

Just reboot your modem.

 

[cheap]

Originally posted by: LOWDRAG

Originally posted by: cheap
Do they have to come out to your house to do the upgrade? Or is it all done automatically?

Just reboot your modem.

Will they send me like an e-mail or something?

 

[mikeford]

All this speed stuff is pretty tricky. I use Road Runner from Time Warner cable of Orange, CA, and they recently bumped speed, BUT it doesn't seem to stay at the max rate for more than about 10 minutes.

I was using newsbin pro to download a iso from one of the binary news groups, and initially my speed went up to 285 k bytes per second, but after about 300 MB it shifted down to 75 k bytes/sec, and didn't change speed until I stopped the download for a min and restarted. Then it slowed down again after another 300 MB or so.

 

[MJGunn]

Damn, they upped my cap about 2 weeks ago (this was in central NJ), but, as others have complained about, for the last few days, my internet has been slow as s***. How long did this last for you guys?

 

[Lint21]

Originally posted by: Salvador

still no updated speeds in the chicago area, however talked to a comcast rep...

You know.. My internet speed is fast enough. Sure, a speed increase would be nice, but... What really pisses me off is that I have experienced a ton of problems with my internet in the past month or so. Either really slow speeds or service outages which sometimes require me to unplug my modem and reboot everything. This happened again this morning. I was without internet until a few hours ago. Comcast=Suck as far as I'm concerned. Sal

Mine has been really bad for the last month or two as well. Exactly as you describe it.

 

['BARtMAN']

I don't know if this would help you, but if you're having problems even on off peak (peak being weekdays after 6pm, weekends, and sundays being the worst) You might want to try another cablemodem to see if this solves the problem. I had tons of PL, the cablemodem would release the DHCP then I'd start getting really bad pings. I reset my cablemodem, called mediaone/at&t(this problem went on for years) had them switch me to different nodes, nothing was working. I finally got pissed off enough and went and bought my own cablemodem(as they would not replace mine until it was completely dead), I've never had the same problems since. I still get PL (during peak times), but no where near as bad as I did all day long...

 

[MalikChen]

I use road runner, in central texas, and we just got upgraded... it's nice...

 

[Dari]

I believe almost all cable companies to compete with dsl (against their price reduction).

 

[Packy]

Portland, OR 01/20/04

Whoop!

 

[Hachuu]

Any news for the Santa Clara/San Jose, CA area?