Originally posted by: StormRider
It's sad. I don't know why so many people hate CompUSA, Best Buy, Circuit City etc. I've always gotten tons of great deals from all these stores. From CompUSA, I've gotten tons of cheap and good hard drives, routers, and other stuff.
Sometimes it seems like people hate these stores when they can't get away with buying an item, trying it out for 30 days and then returning it without a restocking fee. Oh the nerve of them not letting me try out and use a product for free! Or if there was an obvious pricing error on their ads -- how dare they not honor their ad and sell me a $1000 laptop for $10! The customer is always right! If you don't sell me that laptop for $10, you're gonna lose me as a customer and I'll report you to the BBB!
Not to Hijack this thread, as some truly hot deals can be had I'm sure(got Windows Vista HP and Ult upgrade for $150 out the door when the one by me closed), but wow!
Even in your quote you say not to generalize otherwise your stupid, but look at what you just did? My discontent for the above listed companies has nothing to do with there horrid misprints or the fact they won't honor some of the great deals people have to dig for.
My miscontent comes from how they treat those that work for them, from the lack of good recruiting measures, and the blatant disreguard of policing their own. Instead of a complaint being handle in the store @ CC, they are instructed to give you a "Cool Down" line number. You call, get some "Yes" man person and if your lucky, a $20 gift card for your hour of headache. Why? Because a CSR doesn't want to mess up there "numbers" that they aren't supposed to really be accountable for.
Yes I understand it is the nature of the beast, but when you pay someone $1 over min, you really think they care? NO! Do I blame all the above for global warming though? No, it is etailers that helped sink the ship of our local B&M. Hard to beat newegg when they only scim 20% over cost(just pulling numbers out the air) and all you have to do is wait 3 days to get your product instead of the instant gratification. Is it worth it? To me, yes, because I don't have to deal with the idiots in the store(employees and customers), as well as those driving on my way there.
Wow...was that a waste of time or what? And to think, I operate a bakery.