I have a coworker that needed a new HDD installed in a Compaq presorio desktop. He brought me the tower and HDD and all the software included with the PC. After failing to get the recovery CD to work I picked up the phone and got ready for the pain of dealing with customer support.
After being told that the box only had a yr warr., and being transferred several times this hard to understand person started to tell me of, And I quote" wonderful support service provided buy a head tech for 6 months for only 59.95", I was lead to believe thatthis super tech was gonna go step by step on how to recover the sofware for the PC from the recovery CD. So I believe that the info is on this CD but has to be unlocked by the Head tech and I will have 6month window for the use of the CD.
Does anyone know more about this type of situation? Does it work or should I just buy a copy of XP home for my friend?
P.S. Will the 59.95 included access to all software that came with this computer?
After being told that the box only had a yr warr., and being transferred several times this hard to understand person started to tell me of, And I quote" wonderful support service provided buy a head tech for 6 months for only 59.95", I was lead to believe thatthis super tech was gonna go step by step on how to recover the sofware for the PC from the recovery CD. So I believe that the info is on this CD but has to be unlocked by the Head tech and I will have 6month window for the use of the CD.
Does anyone know more about this type of situation? Does it work or should I just buy a copy of XP home for my friend?
P.S. Will the 59.95 included access to all software that came with this computer?