Just showing the ad may not be enough, after all you could have forged it (unlikely). You should ask them to load up the compusa webpage themselves and show them where to click on the ads to get this page. If he still won't ask him if he is the overall store manager, if he is, get the name and number of HIS boss (regional manager). Its up to you how much trouble you want to go to to get this, but if you keep trying I'm sure they will let you. sometimes other managers are on duty, like managers from other departments who don't know enough, you should try and get the head manager of the store to talk to if you haven't already.
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<< Yes, tell the manager to check the website. I did this last year (remember the Intel wireless mouse + base station for $20 and $30 rebate?) and the manager and his assistant took the rebate to his office where he checked the website. Afterwards, he OK'd it without any problems. >>
I showed the AD and everything, they just wouldn't take it! I send an e-mail to them for complaint. I doubt they will respond though. Pissed me off big time. Is there anywhere I can complaint on the web? haha... like PC Magazine or PC World? I thought I saw they have columns for complaint, I just couldn't find the complaint e-mail adress on their homepage. um... >>