CompUSA Zip CD-RW status update from Compusa

[LiQiCE]

Ok, I sent it to you via email (to the email you mentioned in your message, and the one in your profile). The download works fine for me, so I'm not quite sure why you have problems ... Oh well!

 

[Turbopit]

I got my drive a week from yesterday. Today I got an email saying my drive was shipped on
2/3/01. LOL Does this mean they shipped it twice? A couple days before I got mine I called and the csr asked if I would like him to expidite (sp?) my order for me. Uh, no, hold onto it a while longer, no rush. I wonder if he actually did hurry up my order so it just came before their system thought it should?

btw, I am having major problems with the adaptec software. I burnt one cd, now when I try to it say the kernal is in use, or something like that.

 

[mariner]

Hey Turbopit, I get the same error: This program "cannot use the CD-Recorder because it is in use by the Adaptec DirectCD Kernal". I don't see it in my Processes listing in Task Mgr. Maybe we should start a thread in the Software forum? Not really appropriate here.

I started a thread here.

 

[CyBrShRk]

I don't know if I should get excited yet. I just checked my order page at CrapUSA and it has changed from "Back Ordered" to "Processing". I hope they are processing a Plextor and not a Sanyo.

 

[Turbopit]

Mariner, I have started a couple at different times, but everyone says to start up msconfig and set adaptec programs to not autorun on reboot. I have done this, rebooted, and still get the same error? Please do start a new thread though. We'll get it figured out.

 

[Mage]

It is unforgivable if they begin to sell Sanyo drives instead of Plextors. By doing that, they will be simply trying to cover their own costs instead of providing exactly what the consumer paid for. If I find that they sent me a Sanyo and not a Plextor, I will refuse the product and demand a full refund, with shipping charges included. I did not pay (well, seeing as i have yet to get my drive, i haven't paid yet) for a crapass Sanyo drive, I paid for a Plextor. If they replace the product I ordered with a different model without my knowledge, then the order is void as far as I'm concerned.

My status is now "processing"...I will see what happens.

 

[yodayoda]

sanyos are plextors. sanyos are also tdks and iomegas.

 

[l0g0ut]

from roundsparrow.com

Important Note: Starting February 1, 2001 - Iomega has started to sell the Sanyo CDR-BP1300P under the 12x10x model line.

i guess if the drive is shipped after february 1 then it will surely be sanyo.

 

[ledorky]

I just got my 2 burners (2 different CC's, I wanted to make sure I got at least one).
One still says it is on backorder even though I already received it.
I also got a confirmation email for a nonexistent order. Says it shipped on 2/3. I don't want that drive if it comes. If I get it, I'll give it up for cost + shipping to whomever wants it.
Say, has anyone shipped their rebate forms yet (those who got it after 12/31)?
What rebate forms did you include in there (the Nov-Dec '00, or the Jan-April '00 or a printout of that scanned image posted here before)?
Has any company ever honored a printed rebate from a scanned form? I don't want my rebate invalidated ?

 

[ufgatordoc]

First, I am amazed anyone is still following this thread. Second, wait till you hear my story. I ordered my drive on 12/31/00. Like all of you I waited and waited, then I got the infamous "your drive has shipped" email on 1/26/01. So I begin to get optimistic that my drive may arrive prior to the 1/31/01 rebate deadline.

I check their website on 1/29/01, it says the package was left at my door at 9:53. Pretty exact, don't you think. However no one from FedExGround came to my house all day. I received no package. My wife was home all day, no one delivered my drive. Yes, I checked with the neighbors--nothing. So I called customer service and the CSR tells me my package was delivered at 9:53 .......(you know the rest). It took me about 20 minutes to convince the CSR that I really did not get the drive and that FedExGround was feeding them a bunch of crap. She said someone would call me back.

Two days later, I still have not been called(anyone surprised?)so I check the website. It now says my drive was delivered to my door on 1/31/01 at 9:00. You guessed it....still no drive. I called customer service again and this time they insisted that the drive was delivered on 1/31/01 at 9:00. I remined them that they had insisted it had been delivered two days ago just as strongly. Again after 20 minutes I prevailed upon them to accept the notion the FedExGround sucks.

So now they are going to request a credit to my charge card for the invisible drive that FedExGround keeps delivering to my door every two days. They also will send me another drive, (when they become in stock again of course), and recharge my credit card. I insisted they send the next one FedEx Air next day. Anyone care to bet on CompUSA getting any of this right? The only thing I believe with certainty is that if I ever get a drive it will be a Sanyo and it will be way too late for the rebate. Sorry I went on so long but maybe it will make some of you feel better about your own plight.

 

[iluvdeal]

I'm still amamzed they leave these babies on doorsteps and why they don't require signatures.

 

[The Sauce]

LEdorky, you got PM.

 

[mrVW]

Is anyone else having download troubles at RoundSparrow? The (single) message posted in this thread is the only one I have seen. email Webmaster@RoundSparrow.com if you need help. It could be an issue with my Firewall... but it is a HTTP 1.1 download, and I'm getting email from people every day who have downloaded it without problem.

As for the Sanyo... yes, people are getting them. I am getting email @RoundSparrow.com about them.

OK, with that out of the way. I've spent a lot of hours in the past 35 days regarding these drives. I have read and replied to HUNDREDS of emails from people who aren't even aware of Anandtech. I want to make a few comments:

-- There really is very little reason to rename your drive. it is a "risky" procedure, the program requires ASPI to be just right, and there just isn't that much benefit.
-- The firmware hack is what most people should be interested in. If you are on 1.05 or earlier, you should consider updating your firmware. 1.06 is just as good by all accounts (Plextor never actually released 1.06 on their web site, so who knows for sure what is new in 1.07 from 1.06 -- I do know that DAE works at 32x in 1.06!).

And last:
-- By all accounts the Sanyo is a quality drive too. I think it would be a waste of time to return it? I haven't heard of any case where someone could copy a disc with the Plextor that wouldn't copy on the Sanyo? I'm all ears on this issue, as I'd like to post details on the site if there are pratical differences. I think Plextor was ahead of the CloneCD game back in late summer, but now even Yamaha has caught up to this... Yes, Plextor is good, but no reasons I have seen to say "Sanyo is bad".
-- Maybe one difference, perhaps: I do NOT know what DAE speed the Sanyo will do... like I've suggested in the past, it took Plextor several firmware updates to get 32x DAE... The first 8 months the Plextor was on the market it didn't do 32x DAE. It wasn't until September 2000 that these udpates came out. I don't know where Sanyo is on this. Also remember that the 32x DAE is ONLY ON CERTAIN TRACKS, the average is much lower than 32x. So if your Sanyo doesn't do 32x, take a step back and make sure you are comparing Apples to Apples before returning what appears to be a quality drive!

I've gotten email from some people who have done foolish things like accidently trash their Plextor 40x SCSI CD-ROM drive... I think people are getting a bit overexcited about theses hacks Especially the rename, there are really very few cases that you would benefit from it.

OK, off the soap box!

 

[mariner]

Thanks for the update mrVW. And I'm sure that everyone here joins me in thanking you for all your efforts in this situation. You did a great service for the community! May you live long and prosper

 

[nolamerz]

I've been watching this thread since the beginning, and I've reached the breaking point where I must speak out. While COMPUSA might have done it better, they are trying to make good and fulfill all the orders.
TO Mage and others- You ordered an *IOMEGA* 121032 drive, not a Plextor. That's what Compusa has been sending. If IOMEGA gets a different OEM, it's not COMPUSA's problem. That's not bait and switch. They are shipping the end product ordered, with similar or maybe even better specs. You want a guaranteed plextor, go spend the $200 and get one.

And I think it's right that everyone gets only 1 till everyone gets something, then the multiples can be filled.

Mage stated:

<< It is unforgivable if they begin to sell Sanyo drives instead of Plextors. By doing that, they will be simply trying to cover their own costs instead of providing exactly what the consumer paid for. If I find that they sent me a Sanyo and not a Plextor, I will refuse the product and demand a full refund, with shipping charges included. I did not pay (well, seeing as i have yet to get my drive, i haven't paid yet) for a crapass Sanyo drive, I paid for a Plextor. If they replace the product I ordered with a different model without my knowledge, then the order is void as far as I'm concerned. >>

 

[potatoBBQ]

Does anyone know if the Sanyo CRD-BP1300P can overburn?

 

[potatoBBQ]

Also, is the box different for the Sanyo and Plextor drives? Did Iomega change the pictures on the box or anything?

 

[goog40]

In-Store Return Policy
For items purchased in a CompUSA retail store, or from CompUSA.com
Most items purchased from CompUSA retail stores or CompUSA.com and returned within 14 days from the date of purchase with the original receipt or complete shipping invoice are eligible for refund or exchange. No refunds or exchanges are allowed after 14 days from the date of purchase. Some items purchased from CompUSA.com cannot be returned in CompUSA retail stores. Please follow the Mail-In (RMA) Return Policy for these items. All items must be in new condition, including the original box, packaging, manuals and accessories.

An open box fee equal to 15% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item (fee not applicable in Hawaii). The 15% open box fee will be assessed at the time of refund or exchange.


Is there anything on the outside box that gives it away that it's a Sanyo or when it was manufactured? The safer route is probably to just exchange it at your local CompUSA for one of their drives that's been sitting on the shelf for a month, since I really doubt they can move those at $280.

 

[AmdEmAll]

Does anyone know what program I can use to see what my DAE is on my Iomega. It has firmware 1.06 from the factory so it should do 32x I think.

 

[chottoed]

use cdspeed99

 

[randypj]

nolamerz--Well said. but........I dunno.....SinMen, ya suppose I can still The Bay a couple dozen Sanyos?

mrVW--yes, as mariner said, thank you....from the bottom of my wallet.
--Randy

 

[RoboticCastro]

Ummm...if Iomega is shipping two different burners with the same model number wouldn't that cause huge problems with sofware support and firmware updates? Can someone tell me if the Sanyo and Plextor versions have the same drive ID?

 

[goggleax]

mrVW &amp; LiQiCE &amp; &quot;others&quot; you know who you are...

THANKS! For sending me the needed files. I got 'em and used ASAP and BLAM! Now I have a 121032a Plextor! Hooray!!!! Worked flawlessly. Read the readme (as requested) and only renamed my Io 2 Plx drive, PERFECT! I am loving this! Probably almost twice as fast as my 8432 Plextor.

I did the firmware update first so I was already at 1.07 the just renamed it. Probably the easiest hack I have evr done (easier than the Promise Raid hack(s).

Mnay BIG Thanks for your help with the drivers!!!!

Somebody else asked about the Io boxes being different. Not that I could tell. They look exactly the same. However I did do some investigating. There is a little printed sticker on the back bottom of the boxes. It has a bardcode and Job Order info, product name (ZIPCD INT 12X10X32 US) and of course made in China. Anyway the JOB ORDER is what you want to look at. The Sanyo drive's Job Orderis 44048, the Plextor drive's Job Order is 43070. That's the ONLY outward difference I can find. The place where I got my Plex/Io also had boxes with Job Order 43570 on them so I guessed and went for the lowest number thinking it was &quot;older&quot;. I was right! Yippee!!!

Also - I am sure the Sanyo's are fine drives, I just was after a Plextor because that's what I know and that's what has burned ONE coaster for me out of hundreds of burns...

If you haven't cancelled I'd wait if I were you. The Comp USSR that I got my drive from had just recieved MANY, MANY boxes of these, so they are definately coming in B&amp;M OR Online.

Good luck to all And Thanks Roundsparrow.com you RoXors &quot;old school&quot;!

 

[RandyL]

RoboticCastro asks if two different drives with the same model designation is asking for trouble. Obviously not a SoundBlaster customer ;-) SB routinely sells 5 or more totally different cards with the exact same name. And yes its a huge problem because you have to pull the card and decode all the chips to see what upgrades apply to your particular version. Iomega will have the same problem; fortunately (for them) they probably don't care!!!

 

[Johnny1Nut]

So in 4 weeks when the price has gone down in the market do you get the new lower price with a price match?