CompUSA Zip CD-RW status update from Compusa

[MisterE]

Well, I got my drive in today. Unfortunately, I got the Sanyo. I was hoping that this wouldn't be a bad thing, but I can't use CloneCD at all with this drive on either of my PCs (one Athlon and one Celeron). I load in a CD image and hit record, CloneCD starts to write the lead in, and then it sits there forever at 3% (not locked up, just not burning). I have to reset because it will never cancel out of the burn session properly. I have burned a high-speed CD-RW at 10x with Nero, but failed during calibration while trying to burn an audio CD at 8x on a CD-R disc. Both PCs work great with my Plextor 8x4x32.

Oh, well, this probably belongs in the tech support section, so I will stop now. I am going to explore my options for returning this drive (perhaps even for a credit, if possible).

EDIT: Well, after a few trials I've found that I can successfully burn high-speed CD-RW discs at 10x, and can burn any media that I have at 12x. This is using Nero or CD-RWin. I still bomb at 3% when using CloneCD, though.

 

[marines]

yeah mine is sanyo too and it sucks!

Nero 5.0.3.8 doesn't work, freezes at 4% with and ide/scsi error.
DiscJuggler 3.00.6xx doesn't work, "user buffer to big!".
CDRWin 3.8d works though?!?!?

W2k with sp1, aspi 4.60, 256mb, athlon 1g...

 

[polotek147]

Yeah, there are constant errors even though it's BURN proof. This thing still shoots out an occasional coaster here or there.

 

[LarryL]

vertigo723
I haven't received my new drive yet, (shipping)

But I have 3 drives 1 SCSI and 2 IDE. Mine all work the same. I can only burn CDRW's as fast as their rated speeds. CDR's let me choose any speed.

 

[RoboticCastro]

Well, I got the Sanyo drive and it works perfectly. I've used the latest versions of Nero, Discjuggler, CloneCD, and CDRWin with no problems. When I tried burning a disc at 12X BURN-Proof kicked in about 30 times, but there was no skipping on the audio! I was very impressed. If Sanyo would release a firmware update that gives it DAO RAW it would be equal to the Plextor.

 

[Carnivore99]

How does Iomega think it can offer proper tech support (ie: its own firmware upgrades) when one model has two such different components?

 

[DesertFoxzz]

Received mine on 02/09/01 and it's a Plextor!!

 

[Mage]

I've already burned 12-15 cds with my Sanyo 12x10x32x. Nero was giving me HELLA troubles, power calibration/session can't start, etc. Then i just tried cdrwin 3.8c, works like a charm. I never liked Nero, anyways...CDrwin can do everything nero can except burn vcds.

 

[Wallydraigle]

I got mine yesterday, got an email telling me it had shipped today, go figure. One pretty LED, yes! I haven't tried it out yet because I can't think of anything I really want to copy

 

[tigger80]

well for those who have problems with their "Sanyo" burners, what operating systems you guys using and are you using a VIA chipset motherboard. Make sure you DO NOT install the UDMA or uninstall it if you already installed it if you are running WIN2K with SP1. This happen to me when i installed my TDK burner and i couldn't get CloneCD to work properly. I didn't have that problem with my old 4x/4x/24x iomega burner. So its probably driver related and not the burner itself. win98SE had no problems with this but i believe a lot of new burners will have problems with WIN2K and VIA motherboards with the all in one drivers. Again just uninstall Ultra DMA. You can do that thru the remove/change programs in control panel.

 

[Redbird]

Well im actually glad to see im not the only one having troubles with this sanyo drive. Its going back.

T0100: I/O error (03/73/03) - CD error - power calibration area error
T7728: TrackWriter warning - Operation continues
T0100: I/O error (04/09/01) - CD-Recorder error - tracking servo failure
T0100: I/O error (06/C5/00) - Write error - buffer underrun occurred
T7118: TrackWriter error - Command retry failed

Constant power calibration errors. I exchanged, this is the second one ive tried with the same results, there is something wrong with the laser. Ive tried win2000, win98, nero, ezcd, clonecd (freezes system), different media types inclu Taiyo Yuden. BX6, not VIA.

 

[marines]

<< well for those who have problems with their &quot;Sanyo&quot; burners, what operating systems you guys using and are you using a VIA chipset motherboard. Make sure you DO NOT install the UDMA or uninstall it if you already installed it if you are running WIN2K with SP1. This happen to me when i installed my TDK burner and i couldn't get CloneCD to work properly. I didn't have that problem with my old 4x/4x/24x iomega burner. So its probably driver related and not the burner itself. win98SE had no problems with this but i believe a lot of new burners will have problems with WIN2K and VIA motherboards with the all in one drivers. Again just uninstall Ultra DMA. You can do that thru the remove/change programs in control panel. >>



Yeah I have a via 4-in-1 bullcrap drivers! i read from other forum that the via bus master is f*cked...
i know i shouldn't use anything that from via! i had a via before, a k6-3, and it is unstable as hell...
and now i bought this msik7a via bullcrap mother(f*cker)board, oh well, i'll never learn...

anyway i will try uninstalling the udma and probably all my ata100 drives runs at ata33... just to burn
some cd...

 

[Mage]

I got all those same errors with nero:

T0100: I/O error (03/73/03) - CD error - power calibration area error
T7728: TrackWriter warning - Operation continues
T0100: I/O error (04/09/01) - CD-Recorder error - tracking servo failure
T0100: I/O error (06/C5/00) - Write error - buffer underrun occurred
T7118: TrackWriter error - Command retry failed

YET, with cdrwin 3.8c, I've had -no- errors (15-20 cds later, too.) Disc Juggler ver 2 works fine, too. I have win98se, and am using an s370 Intel ZX chipset mobo, sorta old (2+ yrs). This stuff with VIA is sort of surprising. I planned on using the 6x4x24x cdr that i previously had to put in my sister's computer that I built, that has an MSI K7T Pro2A and an Ibm ata66 hd. It just wouldn't do to have to disable UDMA in order to burn cds. Surely there's a way to bypass that. I don't think I installed the 4in1 drivers anyway. Of course, the cdr should be master on its own channel, maybe the problems are due to people running it as slave on the same channel as a hardrive?

And redbird, um, how do you reach the conclusion that it's the &quot;laser&quot; after getting the same error with -2- cdrws? It would only be logical to assume the opposite, that it's -not- the laser, but instead some other issue. Just use cdrwin, the free trial version will let you burn a complete cd, though at 1x. But it'll be enough to use a a test.

 

[Redbird]

Possibly, but with so many people getting the same errors I'm inclined to think there's a serious design flaw. Be nice if it at least worked with the software it shipped with.

 

[MisterE]

Tigger,

I have tried my Iomega/Sanyo burner with my Athlon/Gigabyte GA-7IXE (AMD chipset) combo and with my Celeron300a/Abit BH6 (440BX chipset) combo. I get the same 3% cock-up in CloneCD with both setups. No Via chipsets, so no Via drivers (thanks for the suggestion, though). I am using Win98 first edition on both systems. Except for the initial calibration errors that I got, Nero and CD-RWin seem to work perfectly. Oh, I have burn-proof de-selected, by the way.

 

[Mage]

I think Nero has some bug specifically, since cdrwin w/ burnproof enabled works fine

 

[OutlawWolf]

What are the ones at in store CompUSA selling???
For those of us who get Iomega/Sanyo model.
Can we exchange in store for perhaps a Iomega/Plextor??

 

[HKSturboKID]

I figure out what my problems are with my Sanyo. I had it on my WinME box and for some stupid reason it don't burn at all. I told it out last night and put it in my win98 box and this thing works like a charm. So I took it out and put it in the W2kpro and it also works. So finally I upgrade my WinME to Win2kpro and the only drivers I have to reinstall is my video and modem drivers and I try to burn a couple of cd and yes...it works great. I didn't install any patch on it yet, cuz MS patch is always a little buggy. I am using Nero 5.0.3.8, EZCD 4.03a, CDRWin3.8a, CloneCD.

As for the only error in Nero that I got is the aspi error. you can download a file called WNASPI32.DLL from the NERO site and move into the NERO directory and presto!

Here is the link for the file.
WNASPI32.DLL FILE
Here is the Page where u can find other Nero fixes.
Nero Download Page

Good Luck.

 

[LiQiCE]

For anyone with a VIA motherboard having problems, try going to VIAHardware and downloading the latest 4-in-1 drivers (v4.28 FINAL) ... The new 4-in-1's have new IDE Busmaster drivers which may help to fix your problem. Making sure you have the latest ASPI drivers installed is also important which was mentioned already...
Its strange that ONLY people with the Sanyo drive seem to be having this problem, while the people with the Plextor drive aren't having the problem. My drive is still at home, so I can't check to see what the heck I got ...

 

[Mage]

If people still want to use Nero, try what HKSturboKid suggested, let us know if it helps

 

[DRDEATH]

I WANT MY DRIVE!!!!!!!!!!!!!!!!!!!!! WAAAAAAAAAAAAAAAAAAAAAAAAAA!!!!!!!!!!!!!!!!

 

[mrVW]

MrVW from RoundSparrow here...

All these problems you guys are reporting with the Sayno, failing on burns and stuff... this happens with both the Ricoh and Plextor that I feature on my site... I get emails that describe the same problems.

Take your pick... I've helped people for days back/forth and seen them find the cause... you name it: motherboard (IDE controller), software drivers, operating system, outdated programs, or other device on same IDE channel, bad media. Heck, maybe even a couple were the IDE cables too.

The point is... it most likely isn't the drive. Yes, you might have a bad drive, but much more likely that your system is an issue. Yes, maybe even BOTH your systems.

As for programs like CloneCD not supporting a drive -- are you ABSOLUTELY sure you have the latest programs, driver updates, have held burning goat over your computer? These programs are not trivial to get working. I have had people report problems moving a perfectly good drive from one system to another and CloneCD wouldn't burn... moved back to original system and it was fine... and they couldn't figure out what the difference was (despite the two systems being in the same room).

As a techie, I hate to see the Sanyo's being bashed because of other problems. Modern 12x cd-recording, ESPECIALLY with DiskJuggler/CloneCD and the whole lot of those programs is more art than science. The number of OS + Driver + disk configurations is the reason why some have no problems and others have problems.

General advice: ~~~ Windows 2000 is better than Windows 98/98SE/ME ~~~ Clean OS install with NO SPECIAL DRIVERS is better than the &quot;super fast drivers&quot; you download from equipment vendors ~~~ a clean format and re-install of your system isn't a bad idea after you have tired 5 different burning programs (These programs have their own share of problems working together.) ~~~ Nero is by far the best program, if you can't get it to work go back to looking at your system (motherboard, drivers, etc.)

One other note... Drive HACKS do NOT improve basic burning problems (except maybe to work on some of the media out there).

Yes, it would be nice if these drives were more forgiving, plug and play and tolerated system problems... but reality is that they don't. This doesn't make them &quot;defective&quot;, it makes them &quot;difficult&quot;.